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What’s the Difference Between an Employee Benefits Broker, Consultant and Advisor?

Jeff Griffin

Crafting an employee benefits program for your workforce can be a daunting task, not to mention a great deal of work that often falls outside an employer’s area of expertise. After all, we don’t meet many small to midsize business owners who cherish having to become experts in human resources and employee benefits.

This is precisely why most companies (even and especially large ones), lean on outside resources and subject matter experts for assistance with their employee benefits program.  

While some very small businesses bundle the procurement of benefits with their payroll provider or property/casualty broker (a practice we’d strongly recommend against - and a topic for a future blog post) most businesses elicit the assistance of a professionally licensed and trained employee benefits expert. 

There’s only one problem: most HR professionals are confused as to whether they need an employee benefits broker, an employee benefits consultant, or an employee benefits advisor. Many are also unclear of the difference between these professionals - and many wrongly assume it’s just merely semantics.

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Topics: Administration, Strategy, Corporate Communication, Account Management, Human Resources

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This Past Open Enrollment Season’s Most Frequently Asked Questions

David Rook

If you’re like most HR departments around the country, you’re on the tail end of taking a bit of a breather in Q1, seemingly having just completed yet another fall open enrollment.

Our benefit hotline specialists fielded thousands of calls in Q4 of last year. We thought it might be helpful if we recapped some of the more popular questions and answers, some of which change from year-to-year while others are perennial favorites.

As you might expect, this year we fielded a considerable number of questions about High Deductible Health Plans (HDHPs) and Health Savings Accounts (HSAs). We also took a considerable number of calls on Medicare, Limited Purpose FSAs and other hot topics.

Distributing these FAQs to your workforce or repurposing them in next year’s open enrollment communications and employee benefits guides should go a long way to helping reduce call volume into your HR department.

FREE GUIDE: The Top 55 Open Enrollment FAQs

Listed below are the first 15 on our list. You can access 55 more by clicking here to receive our downloadable guide.

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Topics: Employee Benefits, Communications, Employee Communications, Administration, Account Management

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