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Jeff Griffin

Jeff Griffin

Founder & President

Jeff is a 25-year veteran of the employee benefits industry and is the Founder and President of the JP Griffin Group.  Jeff established the JP Griffin Group six years ago to fuse together the art and science of benefits management – the analytical rigor required to make well-informed decisions, married with the behavioral sciences required to affect positive change.

Jeff also established the JP Griffin Group to address aspects of the field of employee benefits which he felt were being tremendously underserved by the brokerage community. These neglected areas included the failure of fellow brokers to; put employer interests before their own, provide compliance support commensurate with the growing complexity of the U.S. healthcare system, and approach cost containment as a continuous and sustainable effort to “bend the cost curve” vs. simply an annual opportunity to negotiate for lower rates.

As President of the JP Griffin Group, Jeff is responsible for overall client satisfaction, vendor management and renewal processes. Jeff has extensive experience working with all types of medical benefit programs and his experience includes extensive involvement with fully insured and self-funded programs. He currently holds insurance licenses in 47 states.

His focus these days is on helping our clients take advantage of opportunities brought about by the Affordable Care Act, as well as the rapid and disruptive advances in benefits enrollment, hr administration, and wellness technologies.

Jeff is often invited to speak at regional and national business forums on the financial impact and compliance risks of healthcare reform to small and mid-market businesses.

Prior to the JP Griffin Group, Jeff spent nearly a decade on the carrier side, at UNUM, before becoming an independent broker. Jeff was also a partner at DBG Benefit Solutions.

Jeff holds a degree in finance from the W.P. Carey School of Business at Arizona State University. When he’s not in the office, you might find Jeff playing guitar, enjoying a round of golf, or hunting and fishing up north.

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Author's Posts

Millennials vs. Baby Boomers: Managing Across Generations

Jeff Griffin

As new generations enter the workforce, managers must learn how to lead diverse groups with various backgrounds, values, work ethics, expectations and motivations.  

Consider that our current workforce is comprised primarily of three generations: Baby Boomers, Gen-xers and Millennials (not counting the bookend demographic groups of Generation Z and The Silent Generation). Managing these different generational groups requires getting into their mindsets to understand what makes them tick — and what makes them more productive and satisfied at work.

Battle of the Boomers and Millennials

Each generational group in the workplace today has been influenced by a combination of profound societal events, demographic trends and cultural phenomena unique to the time in which they came of age.

Because these differences are most pronounced between the oldest and youngest in our workforce, we’ll focus on baby boomers and millennials — even though Gen-Xers are a unique demographic all to themselves.

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Topics: Multi-Generational, millennials, Employee Retention

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6 Reasons Every CFO Needs to Engage In Employee Benefits Decisions

Jeff Griffin

As one of the largest line items on the P&L these days, employee benefit discussions in many organizations have transitioned from the breakroom to the boardroom, with increased scrutiny from several in the C-Suite and beyond.

If your organization's finance department isn't already deeply involved in the discussion, it's time for them to engage. 

Going into these meetings with little employee benefits experience can seem overwhelming, but it's important for your finance team to be involved and in alignment with human resourcesThere are several reasons it's worth your while to take a more active role in the process. 

1. Employee benefits are consuming a larger portion of your company's budget

Healthcare is a crucial part of any company’s employee benefits package. In order to recruit and retain the best and brightest employees, your healthcare offerings need to be competitive, yet not excessive. Annual year-over-year increases in the cost of healthcare, no doubt outpacing your revenue and profit growth, have made this extremely challenging. 

As the leader of the finance team, you can't afford to ignore an expense that big, and often times that out-of-control. You need to understand what's driving these increases, be they external factors, internal factors, or both. Understanding what's controllable and what's not can also help bring focus to an already complex conversation. 

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Topics: CFO, Employee Benefits

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Why Your Employees Aren’t Enrolling In Your HDHP

Jeff Griffin

Employers looking to decrease their healthcare costs often rely on workforce adoption of High Deductible Health Plans (HDHPs), which offer both employers and employees lower premiums. Unfortunately, this strategy doesn’t always work out if enrollment in HDHPs (assuming employees are given a choice) fall short of forecasts.

Rightly or wrongly, HDHPs have been saddled with some baggage. Many people have difficulty making the cognitive leap from traditional healthcare plans to HDHPs for a variety of reasons; in part because change is generally difficult for people, but sometimes, it’s simply a fear of the unknown and a matter of not understanding how they work.

While we certainly aren’t advocating that HDHPs are suitable for everyone, they’re a great fit for some — especially those who are otherwise overpaying for health insurance, meaning that they’re paying high premiums, but rarely using their plans.

Here are some reasons your employees might not be enrolling in your HDHP — and how you can overcome them.

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Topics: High Deductible Health Plans, HSAs, Cost Containment, Education

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How to Make the Most of Your Employee Handbook

Jeff Griffin

Many employers understand that an employee handbook can be an invaluable resource for codifying important information. Despite this, a fair number of small businesses choose to forgo this critical training, compliance and communication tool.

Some view an employee handbook as too time-consuming to prepare. Others just don’t see it as a priority. For companies with a lot of tasks on their plate (and who doesn't fit that bill) an employee handbook just never seems to make it to the top of the to-do list.

Be forewarned, however, that failing to put your company policies in writing could cause headaches down the road. Any time you save now by not documenting and circulating policies and procedures is likely to be spent later on the phone answering the same question over and over, or sitting in a crisis management meeting because someone on staff mishandled an situation.

Not only do employee handbooks ultimately save you time, but a well-crafted handbook could help you avoid litigation, thus providing you with invaluable peace of mind. Whether it’s policies, benefit details, or payroll and time off schedules, your employee handbook should be a go-to resource for your workforce. Here’s how to get the most value out of yours.   

Read More
Topics: Employee Benefits, Corporate Communication, Employee Communications, Communications

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Shopping For A New Employee Benefits Broker: The RFP Process

Jeff Griffin

It’s certainly up for debate whether or not an RFP (Request for Proposal) is really the best method of finding a new employee benefits broker for your business. Nevertheless, if you’re planning on issuing an RFP for a new employee benefits advisor, it’s important to do it right. 

After all, a relationship between you and your employee benefits broker can span 10 years or more. Shouldn’t you strive for the best partnership imaginable? The RFP process is a time-consuming one, but when it’s done well, it creates a fruitful relationship with a trusted and highly valued business partner for years (and hopefully decades) to come.

Here’s a complete guide to issuing an RFP for employee benefits — and don’t forget to download our RFP template for additional help with getting started!

Writing an Employee Benefits RFP

First Things First: What is an RFP?

A request for proposal is “a type of bidding solicitation in which a company or organization announces that funding is available for a particular project or program, and companies can place bids for the project's completion.” In the case of employee benefits, a company is saying that they’re interested in hiring an employee benefits broker and that they’re open to new advisors.

In a way, an RFP is a little bit like a job description, stating exactly what the issuing company needs, from resources to reporting to cost-saving initiatives, and will ultimately help them codify the evaluation criteria on which the vendors’ proposals will be assessed. Essentially, the RFP should ensure all parties are on the same page in terms of requirements.

Additionally, RFPs should include background on the issuing organization, such as its lines of business, needs and expectations, as well as a set of specifications that describe the ideal solution.

Why an RFP?

It’s important to ask yourself why you’re issuing an RFP in the first place. Do you have performance issues with your current employee benefits broker? Is it a required diligence obligation? Are you simply canvassing the marketplace to see if there are better options available than your current benefits broker? Or are you looking to hire an employee benefits advisor for the first time?

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Topics: Employee Benefits, employers, employee benefits broker, rfp

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What Does the Average Employer Spend on Employee Benefits?

Jeff Griffin

When we’re helping employers cultivate employee benefits packages for their workforce, we’re often asked to benchmark what their peers are spending on them. The answers vary widely based on multiple factors, including geography, industry, size of the workforce, health plans offered, and the overall health of the workforce population, just to name a few.

Employee benefits benchmarking is one of the best ways to figure this out. The best answer for each employer is determined through public and proprietary information, the latter of which can be quite costly, but it’s also quite necessary. Some of our favorite sources for benchmarking include Truven, Kaiser Family Foundation (KFF), Mercer, Windsor, the Society for Human Resource Management (SHRM), the International Foundation for Employee Benefits (IFEB), and the Bureau of Labor Statistics (BLS, who tracks this information and shares it quarterly).

The BLS report breaks data down into multiple categories, including various components of compensation by sector (public, civilian, government). Let’s take a moment to look at the most recent data from the BLS so you can compare how your employee benefits costs stack up.

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Topics: Employee Benefits, CHRO, CFO, Voluntary Benefits, Ancillary Benefits, Worksite Benefits, Audits, employers

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What Makes For A Good Health Insurance Renewal?

Jeff Griffin

Group health insurance renewals, a critical part of the employee benefits planning process, are time consuming and stressful for everyone involved — employers, employee benefits brokers, and insurance carriers alike.

We’ve yet to meet an employer who enjoys hearing about how their rates are likely increasing...yet again. And no employee likes to find out their premiums, deductibles, and copays are going up, let alone that they have to choose a new medical plan and a new set of healthcare providers because you’re changing carriers — again.

As an employer, it’s also hard to know if you’re getting a good deal on your health insurance renewal as the components of pricing are complex and seemingly nebulous. It’s not all cloak and dagger though, and with knowledge comes understanding. Therefore, it’s important to understand what goes into a health insurance renewal so you and your employee benefits advisor can negotiate better rates for your business.

The Three Major Purposes of Annual Health Insurance Renewals 

While the process can be tedious, annual health insurance renewals serve three major purposes:

  • First, they provide employers with the opportunity to switch insurance carriers or health plans, as well as adjust contribution levels, prescription drug formularies, eligibility rules, and coverage decisions (just to name a few of the many plan design options which can be modified).
  • Second, they allow insurance carriers the opportunity to update plan options, rules and regulations, and most importantly, reassess the estimated risk of covering your group for the upcoming year.
  • Third, they allow both insurance carriers and employers to renegotiate pricing for the upcoming year.

Health insurance renewals don’t have to mean a change in carriers — in fact, there’s a lot to be said for sticking with the same providers year-after-year. But that being said, there’s nothing wrong with trying to get a better deal, especially if circumstances have changed and most especially if you can make a fact-based case for your appeals. This is much easier to achieve if you work with an employee benefits broker with underwriters on staff who can negotiate on a peer-to-peer basis with carrier underwriters (more on that later.)

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Topics: Employee Benefits, CFO, CHRO, Cost Containment

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What is the Average Employer Contribution to Health Insurance Premiums?

Jeff Griffin

One of the most common questions we receive as an employee benefits broker is how much the average employer contributes to their employees’ health insurance premiums. It’s a tough question because there are a lot of different factors involved, but luckily, there are some excellent resources available to help us source reliable answers.

In addition to our own proprietary client roster, one of our favorite resources is the annual Kaiser Family Foundation (KFF) Health Benefits Survey because it succinctly summarizes data from an accurate (and broad) representation of employers across the country and provides charts and graphs to make the information more easily digestible. This allows us to show our clients trends over long periods of time and perhaps help predict what they can expect for the upcoming year.

Here’s what the 2017 KFF Health Benefits Survey reported for employer contributions to health insurance and how the data compares to the previous benefits year.

Employer vs. Employee Contributions to Health Insurance

While these averages vary based upon a number of factors (including, but not limited to, the size of the firm, revenue, and overall cost of premiums) looking at this data can give employers a good idea of what their competitors may be offering. Remember that your employee benefits broker can help you obtain more in-depth, geographically relevant benchmarking data.

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Topics: Employee Benefits, PPACA, ACA, Affordable Care Act, CHRO, CFO

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How to Provide Benefits for a Multigenerational Workforce

Jeff Griffin

Today, many employers are facing an interesting phenomenon companies have never experienced before. There are at least three generations making up the bulk of workforce, with two other generations filling things out at both ends of the age spectrum. Each of these generations has a different set of priorities, which presents unique management and employee benefits challenges for employers. Each of these generations is influenced by the period of time in which they were raised; their work lives are shaped by world events, cultural phenomena and personal experiences.

How is one employer supposed to make three (or even five) generations of people happy? Managing employee benefits across a multigenerational workforce might not be easy, but it’s certainly not impossible.

Defining the Generations

Whether you have 50 employees or 500, chances are you have a mix of generations working for you. So let’s first discuss the various generations before diving into multi-generational benefit design. Here's a breakdown of these five groups.

The Silent Generation

Born between 1928 and 1945, a good portion of this generation grew up (or was born) during the Great Depression and were named such because, at the time, it was believed children were meant to be “seen and not heard.” The older portion might have served toward the end of World War II. People in this generation are at least 72 years old as of 2017. This portion of the workforce is rather small at this point — about 2 percent.

Because this entire generation is above the traditional “retirement age,” most of the people still working in this age bracket are in high level positions, while others are running their own businesses or still working in a family-run company. That said, there are some who work in part-time, hourly and seasonal positions primarily to keep themselves busy and to interact with people.

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Topics: Multi-Generational, millennials, Employee Benefits

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Employee Benefits Issues in Mergers and Acquisitions

Jeff Griffin

When your company is healthy and growing, it’s not uncommon for the subject of a merger or acquisition to come into play. They can be excellent strategic moves to help you gain additional distribution, capital, access to patented processes, or simply broaden your customer base.

But while the CEOs, CFOs, and COOs are working out the details of the sale, your HR department will be dealing with the day-in-day-out human component. They’ll be fielding questions from concerned employees, figuring out how your employee benefits will be affected, and looking for possible solutions.

CHROs have a tough job ahead of them during mergers and acquisitions and we have some experience in assisting employers through the process. Here’s what we’ve learned and how you can apply it to your own employee benefits issues in mergers and acquisitions.

The Role of HR in Mergers and Acquisitions

Mergers and acquisitions are complicated endeavors, involving an incredible amount of work and attention to detail. Because HR departments are the ones who deal with the human component (arguably the most valuable in any company), they’re tasked with some of the most difficult pieces of the puzzle.

After all, a case can be made that human resources is far more complex than most other departments because every person is different. Each employee has different needs, motivations, and goals, which will cause each person to feel differently about the merger or acquisition. Some may feel apprehensive or scared, while others may be excited at the new possibilities.

As such, the failure to reach objectives after a merger or acquisition is oftentimes blamed on the human resources department. Reasons such as “incompatible cultures, [differences in] management styles, poor motivation, loss of key talent, lack of communication, diminished trust and uncertainty of long-term goals” are typically cited as barriers to success.

But if HR-related issues can be blamed for failure, there’s no reason they can’t be praised for the successful merger of two companies or acquisition of another. We’re willing to bet that the objectives behind such business strategies couldn’t be obtained without talented HR professionals easing the transition.

And of course, one of HR’s biggest responsibilities is employee benefits, which is bound to be at the forefront of employees’ minds during either a merger or an acquisition. Every aspect of employee benefits affects employees’ families, from health insurance and paid time off (PTO) to retirement benefits and childcare subsidies.

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Topics: Employee Benefits, CHRO, CFO

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