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Target Date Funds in Retirement Plans: A Smart Choice for Participants

Nate Anderson

Retirement planning can be a daunting task, especially for those unfamiliar with investment strategies and financial markets. In its most basic form, retirement planning is saving, investing, and risk management, all carefully monitored and adjusted over time. 

In an effort to make retirement planning easier for the average worker, many employers and financial advisors recommend Target Date Funds (TDFs). These investment funds have grown in popularity due to their simplicity, professional supervision, and built-in risk management. 

Let’s take a closer look at Target Date Funds and discuss why they are considered one of the most effective retirement savings tools developed in the past 40 years for the average worker.

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Topics: Employee Retention, Retirement Planning

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How Retirement Plan Vesting Schedules Can Improve Employee Retention

Nate Anderson

Are you looking to engage and retain your employees for longer? You’re not alone. In the current post-pandemic environment, companies are looking at every possible way to engage and retain employees longer. This applies most especially to hybrid or remote-based professionals.

A recent study found that turnover at small to midsize companies is significant, with a 25% chance of an employee leaving a company voluntarily or involuntarily before 15 months, and a 50% chance before 37 months. 

Used effectively, the vesting schedules in your retirement plans (401k, 403b, deferred compensation, and 457, to name a few) can be an excellent tool employers can use to improve employee retention.

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Topics: Employee Retention, Retirement Planning, 401(k)s

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Considerations For A Successful PEO Exit Strategy

Cory Jorbin, Esq.

Has your company outgrown its Professional Employer Organization (PEO)? 

It happens for all sorts of reasons. You may need an HR program that’s more customized for your organization’s needs than a PEO can provide. Your needs for benefits and HR strategies to help you compete for and keep talent may not be so easily met by the PEO’s one-size-fits-all approach. Plus, the PEO may not be as cost-effective these days for your expanding payroll, or maybe it’s time for the tax credits to start accruing to your company instead of the PEO.

Breaking up does not have to be hard to do, and timing is a big influence over how smoothly the termination goes. Here are key considerations:

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Topics: Funding, PEO

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How Clinical Informatics Can Uncover Major Saving Opportunities in Healthcare Plans

HUB International

As healthcare costs have risen rapidly in the last decade, employer-sponsored health insurance premiums have followed,1 affecting both organizations and employees. Plan sponsors see continuously rising costs and may question if they’re getting their money’s worth.

Data analytics is the first step in answering that question, directing employers toward what medical situations can sink a healthcare plan. Analytics can show the conditions, treatments, and outcomes that are problematic and need addressing.

But to fully understand any healthcare plan issue — and know how to fix it — requires clinical informatics, where experts examine data from a medical perspective.

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Topics: Cost Containment, Underwriting, Analytics

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5 Key Trends and 5 Important Steps to Take Away From HUB’s 2023 Workforce Absence Management Survey

HUB International

The need to improve recruiting and retention has affected employee benefits and workforce absence management rather considerably these past two years, in some cases resulting in more liberal policies on hybrid work, paid time off (PTO) and observed holidays.

HUB International’s 2023 Workforce Absence Management Survey, which surveyed 514 employers with 50 to 1,000 employees, found that remote and hybrid work trends continue, with more companies making these options standard. These same employers are also providing additional paid holidays and PTO.

The survey found that employers are implementing these changes largely to stay competitive in the ongoing battle to attract and keep top talent. And employers say they’re likely to implement more changes in absence management to improve the work environment.

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Topics: Workforce Absence Management

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Here’s What You Need to Know About Stop-Loss Health Insurance

HUB International

Employers of every size continue to struggle with the rising costs of healthcare, which ultimately increases the cost of medical premiums for everyone.

While employers have traditionally worried about large medical claims, the growing popularity of exorbitantly-priced specialty drugs is creating an entirely new category of potentially catastrophic healthcare spend. 

In fact, after raising the prices of more than 1,400 prescription drugs in 2022, pharmaceutical companies started 2023 off with a 5% increase for more than 450 medications. Add to that considerable pipeline of new medicines to treat specialty diseases, including gene cell therapies, RNA therapies, immuno-oncology treatments, etc., and you have a recipe for disaster.

One solution means looking inward: transitioning from the fully funded model of healthcare benefits to self-funded health plans featuring stop-loss insurance. Stop-loss insurance is essential for a self-funded plan because it enables an employer to cap medical claims expenses at a specific amount. 

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Topics: Behavioral Psychology, Retirement Planning, 401(k)s

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Why SECURE 2.0 Act Auto-Enrollment and Escalation Will Boost Employee Financial Well-Being

HUB International

The SECURE Act 2.0 contains dozens of changes to retirement plans, but perhaps none bigger than these two: New 401(k) and 403(b) plans will be required to automatically enroll participants in the respective plans, and employee salary deferral rates will automatically escalate each year.

This rule will apply to employers who have started retirement plans after December 29, 2022, and take effect for plan years starting in 2025.

There is an exception for new companies in business for less than three years, employers with 10 or fewer employees, and governmental and church plans.

For plan sponsors, the details include: 

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Topics: Behavioral Psychology, Retirement Planning, 401(k)s

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Selecting Holidays for an Inclusive PTO Program

HUB International

As an employer, it is crucial to consider the diverse needs and preferences of the workforce when designing a Paid Time Off (PTO) program.

We, therefore, thought it might be fitting on our newest federal holiday, Juneteenth, to delve into the topic of selecting holidays for your PTO program, aiming to find a balance that pleases the majority of your workforce.

While advocating for a well-rounded approach, we’ll also make sure to explore the potential challenges and implications that arise when trying to please everyone.  

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Topics: Company Culture, PTO, Diversity, Inclusion

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First There Was Quiet Quitting. Now There Are Bare Minimum Mondays.

David Rook

Similar to Quiet Quitting, Bare Minimum Mondays is a trend entailing employees prioritizing their work-life balance and mental health by doing the least amount of work possible on Mondays in the hopes of avoiding burnout during the rest of the week.

The practice is generally in response to underlying issues, such as lack of engagement and stress. It's essential for employers to understand this trend so they know how to support employees' well-being and, in turn, reap the benefits of a healthy workforce.

Today we’ll explain Bare Minimum Mondays and the reasons behind what’s possibly driving this trend. We’ll also provide guidance on how employers can use this trend as an opportunity to understand and meet employee needs.

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Topics: Company Culture, Strategy

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HSA/HDHP Limits Will Increase for 2024

David Rook

On May 16, 2023, the IRS released Revenue Procedure 2023-23 to provide the inflation-adjusted limits for health savings accounts (HSAs) and high deductible health plans (HDHPs) for 2024. The IRS is required to publish these limits by June 1 of each year.

These limits include:

  • The maximum HSA contribution limit;
  • The minimum deductible amount for HDHPs; and
  • The maximum out-of-pocket expense limit for HDHPs
These limits vary based on whether an individual has self-only or family coverage under an HDHP.

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Topics: Compliance, Employee Communications, HSAs, HDHPs

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Undisclosed Add-On Fees for Employee Benefits Land Businesses in Hot Water

Cory Jorbin, Esq.

Inflation has increased the cost of goods and services for most every employer, while low unemployment rates have pushed-up wage and benefit costs across the country. Restaurants, in particular, have seen their costs across the board soar, impacting already slim margins.

Some businesses have started to provide line-item detail of these additional expenses to customers, typically to help justify price increases or to make a political statement.

While this practice isn’t entirely new (it started to gain prominence ten years ago with the passage of the employer mandate, part of the Affordable Care Act), recent actions in this regard by two Scottsdale Arizona restaurants resulted in a $20,000 fine.

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Topics: Affordable Care Act, Compliance

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The Growing Popularity of Weight Loss Drugs as Part of Employee Wellness

HUB International

A recent study by the International Foundation of Employee Benefit Plans suggests that 32% of employers offer weight management programs while 45% cover bariatric surgery. This same survey indicates that 22% of U.S. employers are now covering certain prescription drugs for weight loss.

Perhaps this increase in prescription drug coverage is due to advancements in weight loss medications, or the growing recognition that obesity is a disease that increases the risk of other chronic conditions, such as high blood pressure, type 2 diabetes, coronary heart disease, and some cancers.

After all, the costs of obesity are enormous: Up to half of new diabetes cases in the U.S. are linked to obesity, and obesity costs the healthcare system nearly $173 billion annually.

Nevertheless, these drugs are expensive, costing as much as $1,400 a month, and necessitate long-term dosing.  And it’s fair to say that some of these drugs are being misused and abused.

This raises the question of whether employer health plan sponsors should cover this new class of drugs to treat obesity.

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Topics: wellness

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COVID National Emergency Ends Early; Plan Sponsor Action Required

Cory Jorbin, Esq.

Despite originally announcing that both the COVID Public Health Emergency and National Emergency would end on May 11, President Biden has signed a resolution ending the National Emergency effective as of April 10, 2023.

Plan sponsors will now have less time to react to the end of the National Emergency, but this does not mean that all COVID coverage mandates or extensions have ended.

What Is Ending?
The end of the National Emergency brings the end of the “Outbreak Period” which gives additional time for individuals to:

  • elect and pay for COBRA,
  • exercise HIPAA Special Enrollment Rights to change plan elections mid-year, and
  • file claims and request appeals of adverse claim decisions under ERISA.

In today's blog post we'll address what's ending, what's not ending, and what plan sponsors need to now do.

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Topics: Medicare

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Employer Guide; Medicare Coordination of Benefits

David Rook

When a plan participant or beneficiary has Medicare and other health insurance, such as employer group health plan insurance, retiree coverage, or Medicaid, there can often be confusion as to which insurance pays first on claims.

Coordination of benefits (COB) rules, which are specified in plan documents or insurance policies, decide which insurance pays first. One plan is considered the primary payer that covers most expenses, while the secondary plan covers any remaining allowable expenses not covered by the primary plan.

The COB allows health plans to provide health or prescription drug coverage to individuals receiving Medicare to determine their payment responsibilities. This helps ensure that the total amount paid by all insurance plans does not exceed the total costs of the health care expenses for Medicare-covered services and items.

Today's blog post provides a general overview of COB rules under Medicare.

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Topics: Medicare

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How Employee Benefits Can Help Shape Workplace Company Culture

HUB International

“Organizational culture” may be an overused phrase, but culture — and the employer-employee connection culture generates — has become part of recruiting, retention, and the assembling of the right benefits package to engender long-term loyalty.

How important are culture and connection within an organization? They definitely can make a major difference in candidate interest and employee satisfaction. Just consider the following;

Culture and connection are also important elements in building a benefits strategy based on Quality Employee Experiences, or QEX - a HUB International concept we've discussed in other blog posts. QEX emphasizes the experience that employees have with the organization and how benefits can improve the quality of those experiences. 
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Topics: Company Culture

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Five Employment Policies to Review in 2023

David Rook

Employee handbooks are important tools for establishing employee expectations, addressing workplace issues, and defending against potential lawsuits.

Failing to update employee handbooks regularly can make employers vulnerable to legal risks and liabilities, resulting in costly fines, penalties, and attorneys’ fees.

Employment laws are often complicated, and employers need to be aware of any new regulatory developments that may impact their organizations and workforce. Each new calendar year provides employers with an excellent opportunity to review and update the policies in their employee handbooks.

Here are five employment policies employers should consider reviewing in 2023. 

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Topics: Compliance

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It's Time To Reconsider Aggregate Stop-loss Insurance

David Rook

A growing number of employers are currently experiencing a rise in catastrophic health claims, largely due to medical and pharmaceutical advances (e.g., specialty drugs and cell and gene therapies).

In the past, employers have expanded cost-sharing methods to reign in rising health expenses, such as offering high deductible health plans, but today’s employers are hesitant to shift costs onto employees amid the tight labor market.

As a result, many employers with self-funded health plans are actively looking for impactful mitigation strategies. One of the most common strategies is purchasing aggregate stop-loss insurance to help cover catastrophic health claims.

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Topics: self-funding, Funding

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Best Practices for Implementing a Financial Wellness Program

HUB International

Let’s face it. Rising interest rates and stubbornly high inflation are causing financial stress among those who previously felt financially secure. One can therefore appreciate how this one-two punch is now overwhelming anyone who wasn’t already in a decent financial position before these two economic conditions took hold. 

It’s well documented that concerns over money and financial security are now contributing to declines in mental wellness. At present, 19.86% of American adults, equivalent to nearly 50 million people, are experiencing a mental illness of some sort.

Well-constructed and employer-led financial wellness programs can help alleviate some of this pressure, leading to greater happiness and workplace productivity. Financial wellness now plays an essential role in ensuring what we like to call a Quality Employee Experience or QEX for short.

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Topics: Strategy, Personalization, Audience Segmentation

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Reshape Your Employee Benefits Strategy Thru Workforce Persona Analysis

HUB International

Regulations aside, employee benefits management hasn’t changed much in several decades, so it’s notable that employers are beginning to use traditional marketing tactics to make sure their benefits efforts hit the mark for their employees. 

Case in point: HUB Workforce Persona Analysis.  It’s a smarter way to inform your benefits strategy, meeting employees where they are. If your organization isn’t taking steps to understand your population using audience segmentation, you should. (You can watch a video on Persona Analysis here.)

Analysis of workforce personas enables employers to design personalized experiences from multiple perspectives. Seeing benefits from different angles can make your benefits spend smarter, resulting in a return on investment 5% to 8% ahead of a one-size-fits-all approach. Just ask any consumer marketer and they nearly unanimously will tell you that personalization also deepens customer relationships.

So why can’t this approach also advance your employee relationships? It can, for organizations that stop to take the pulse of their workforce and apply what they learn to guide how we engage each other and nurture healthy employee cultures. These actions ultimately inform better benefits design, improved job performance, boosted impacts from leadership, and reduced employee churn.

Here's how to look at it;

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Topics: Plan Design, Strategy, Personalization, Audience Segmentation

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3 Things American Employers Need to Know About Managing Global Benefits

David Rook

As businesses expand beyond their borders, it can be a significant management challenge to structure an employee benefits program.

There’s the risk of failing to meet regulatory requirements or offering packages that are competitive in the United States, but aren’t appealing elsewhere, or are unnecessarily expensive.

In addition, acquired rights rules in most countries outside the U.S. make it difficult to rescind benefits after they’ve been offered, making it essential to get it right the first time.

What’s more, multinational employers need to devote sufficient management time and due diligence efforts to ensure that benefits are appropriately designed and cost-effectively delivered.

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Topics: Multi-Cultural, Global, International

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Why Mid-Sized Employers Should Look at Employee Benefits Captives

David Rook

As companies continue to rebound from the pandemic, ongoing challenges — including staffing shortages, unpredictable demand, and rising supply costs — have businesses on the hunt for any advantage. Evaluating funding strategies for medical benefits programs may be a good place to start.

With employers offering richer benefits to employees as a recruitment and retention incentive, organizations are taking a hard look at the options available. Captive insurance can be an ideal solution for medical benefits, offering mid-sized companies across most industries the opportunity to control medical and pharmaceutical costs and design a more customized health plan.

Compared to companies offering traditional, fully insured plans, companies retain more control and transparency through participation in a medical captive. Employers may also save as much as 30% to 50% in total prescription costs through an actively managed pharmacy program. Overall healthcare expenses may also trend lower over time, creating a cost advantage over competitors and a benefit to the bottom line. However, participating in a benefits captive involves more work and oversight in exchange for plan flexibility and the chance to create healthcare savings.

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Topics: self-funding, Funding

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Six Notable HR and Benefits Trends for 2023

David Rook

Just as HR professionals quickly adapted to changes at the height of the pandemic, they must now adapt and respond to today’s evolving expectations of organizations and employees alike.

As such, savvy HR leaders and professionals will approach 2023 with human-centric strategies that holistically support and benefit workers. Organizations will benefit from putting people first and listening to what their people need.
 
Today we'll highlight six HR trends to follow in 2023.

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Topics: Employee Benefits

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Telehealth Relief Extended & Rx Reporting Relief Issued

Cory Jorbin, Esq.

On nearly the eve of its expiration, Congress has extended the ability of high deductible health plans (“HDHPs”) to offer first-dollar telehealth coverage through plan years beginning before January 1, 2025. This will allow participants receiving this coverage to continue to contribute to a health savings account (“HSA") for this purpose.

Separately, the agencies responsible for enforcing prescription drug reporting have issued good faith relief, an extension, and some additional flexibility in reporting.

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Topics: Compliance, ACA, Telemedicine, Prescription Drugs, Telehealth

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Is Your HR Department Appropriately Staffed?

David Rook

Deciding how many HR professionals an organization needs to operate effectively is a hotly debated topic. Some organizations rely on metrics to guide them in making this decision.

One of the most common metrics organizations use when deciding whether to hire HR professionals is the HR-to-employee ratio. When properly analyzed, this ratio can aid employers in meeting their HR needs and benchmarking their organizations against others.

It can help employers determine not only how to fill their HR staffing needs, but also analyze how well their HR professionals are delivering on organizational goals.
 
Today we'll explain the HR-to-employee ratio, how organizations can use it, and what employers should consider when deciding whether to hire HR professionals.

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Topics: Staffing

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Upcoming ACA Reporting Deadlines

David Rook

Employers subject to Affordable Care Act (ACA) reporting under Internal Revenue Code Sections 6055 or 6056 should prepare now to comply with reporting deadlines

in early 2023.

For the 2022 calendar year, covered employers must: a) furnish statements to individuals by March 2, 2023; and b) file returns with the IRS by Feb. 28, 2023 (or March 31, 2023, if filing electronically).

Penalties may apply if employers are subject to ACA reporting and fail to file returns and furnish statements by the applicable deadlines.
 
Note that while the annual deadline for furnishing statements to individuals is Jan. 31, the IRS finalized a 30-day automatic extension to the annual furnishing deadline. Thus, the deadline for furnishing statements to individuals for the 2022 calendar year is extended from Jan. 31, 2023, to March 2, 2023.

In addition, the IRS has provided an alternative to automatically furnishing statements to covered individuals in certain situations.

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Topics: Compliance, ACA, PPACA

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The Pros and Cons of Pay Transparency

David Rook

Emboldened by a strong labor market, employees find themselves in the driver's seat these days when it comes to demanding pay transparency. And with a growing list of jurisdictions now requiring employers to share compensation information, this trend shows no signs of slowing down.

In this post we will address the rules surrounding pay transparency across the country and workers’ growing demand for it. We will also discuss employer pros and cons, as well as strategies to implement pay transparency practices in an organization.

WHAT IS PAY TRANSPARENCY?

Pay transparency is when an employer openly communicates pay-related information through established practices to current or prospective employees. Employers can provide this information through various channels, such as online job sites, job postings, or during an interview.

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Topics: Equality, Compensation, Price Transparency

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Why Arizona Employers Need to Pay Attention to Paid Family Medical Leave

David Setzkorn

Employers in Arizona may think they are immune to the nationwide surge in the enactment of Paid Family Medical Leave (PFML) programs. Nevertheless, they may want to reconsider this as they review their overall benefits strategy. This is especially true because there are actions Arizona employers can take now to better adapt in the future.

From a national perspective, there are 13 states that either have or are implementing PFML programs, representing over 25% of the country where employers will need to participate in some fashion.

States with PFML, such as California, Oregon, Washington, and Colorado, all surround Arizona, and some of our neighbors, such as New Mexico, have tried to get a PFML law passed for the last few years.

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Topics: Paid Time Off (PTO), Arizona, Workforce Absence Management

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Medical Debt Reform; How It May Impact Employer Group Health Plans

Cory Jorbin, Esq.

With over a million ballots cast so far statewide, Arizona voters are already making their voices heard in the 2022 mid-term election. In addition to Arizona's more obvious races in the national spotlight, Arizona has a measure on the ballot that may also interest those living outside the state.
 
Known as Prop 209, this measure would reduce the maximum interest rate allowable on medical debt from 10% to 3% and expand the assets exempt from medical debt collectors.

If it passes, it may prompt other states to move in this direction, especially those more progressive states or those states with significant populations in medical debt.

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Topics: Compliance, Cost Containment, Arizona

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Complete List of 2023 IRS Contribution Limits For Tax-Advantaged Employee Benefit Programs

David Rook

The IRS has finally announced adjustments to 2023 contribution limits on various tax-advantaged health and dependent care spending accounts, retirement plans, and other employee benefits such as adoption assistance and transportation benefits. Many of these contribution limits, though not all, are indexed to cost-of-living adjustments.

Together, these combined announcements by the IRS detail 2023 adjusted limits to the amounts employees can tuck away pretax into Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), transportation benefits, and retirement plans such as 401(k)s.

While IRS limits for HSAs and HDHPs are required, by law, to be announced by June 1st, limits for these other pretax savings vehicles always seem to come so late in the year that many employers have already completed their employee benefits open enrollments.

Employers who have already completed open enrollment for 2023 have two choices when it comes to communicating these updates; 1) they can do nothing, since there isn't an obligation to make the maximum election amounts available to employees, or 2) they can reopen the enrollment process and let employees who want to increase their elections do so before December 31st, for calendar year plans.

What follows is a consolidated summary of the new IRS limits;

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Topics: Compliance, Employee Communications, HSAs, Retirement Planning, HDHPs, FSAs

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IRS Extends ACA Affordability to Other Tiers of Coverage

Cory Jorbin, Esq.

Earlier this year the IRS announced proposed regulations extending ACA affordability to other tiers of employer-sponsored group medical coverage (employee + child/spouse, family, etc.). Today the IRS released final regulations.  

Previously, ACA affordability was based solely on the employee-only tier of coverage. If an employee was offered affordable, minimum-value coverage, the spouse and dependent children would not be eligible to purchase subsidized coverage on the exchange.

Under this new rule, if the family tier of coverage is not affordable, spouses and/or dependent children will now be eligible to purchase subsidized coverage on the exchange, provided they don’t have their own offer of affordable coverage.

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Topics: Compliance, ACA, PPACA

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Understanding FMLA Leave for Mental Health Conditions

Jeff Griffin

Mental health is a growing concern in the workplace. Over the past few years, many employees have experienced mental health issues, such as burnout, depression, anxiety, and substance abuse.

Employers have responded by expanding mental health benefits, including adding mental health programs, increasing schedule flexibility, offering telemedicine options for mental health, and providing more mental health education.

Despite the amplified focus on mental health, employees’ mental health issues are still commonly overlooked, especially since they may not be as readily apparent as physical ailments. However, in reality, employees may sometimes be unable to work because of their mental health issues.
 
While employers pursue various ways to support employees struggling with mental health issues, it’s also important to be aware of and offer appropriate leave under the Family and Medical Leave Act (FMLA).

The U.S. Department of Labor (DOL) recently issued a fact sheet relating to an employee’s ability to use FMLA leave for their own or a family member’s mental health condition.

Today we'll provide an overview of the FMLA, the DOL’s guidance, FMLA assistance for employees struggling with mental health issues, and ways employers can support their employees.

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Topics: Compliance, Workforce Absence Management

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Employer Reporting on Prescription Drug Pricing Due By 12/27

Jeff Griffin

Among the various transparency rules contained within the Consolidated Appropriations Act is a requirement for employers to provide certain plan information about prescription drugs. The deadline for that reporting is December 27 of this year, but preparations are beginning now.

Employers, particularly those with self-funded plans, should start working with their health and prescription drug providers now, if they haven't already, to ensure their program’s reporting readiness capability.

Background
As we previously reported, interim final rules released last year provided initial detail about the reporting requirements. More recently, and specifically regarding prescription drugs, the Centers for Medicare and Medicaid Services (“CMS”) has provided additional detail on what information must be included.

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Topics: Compliance, Price Transparency

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Organizational Downsizing Considerations

David Rook

Deciding to terminate an employee is never easy, and it only becomes more difficult and complex when companies need to eliminate multiple employees in their workforce.

Organizations downsize for many reasons, but mass layoffs are most common during times of market volatility or poor financial performance. Whatever the reason, successfully downsizing can be challenging and is rarely risk-free. It can have a lasting impact on an organization and its reputation. However, a strategic and careful approach to downsizing can mitigate potential damage and put a struggling organization on the road to success.
 
Today we'll explore organizational downsizing, including why organizations downsize, strategic approaches and considerations when downsizing, possible alternatives, and potential legal issues.

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Topics: Strategy, Downsizing

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Workplace Mental Health - The Benefits of Exercise

David Rook

While physical exercise is known to be good for the body, it's now irrefutable that it's also good for the mind. When exercise is included as part of an everyday routine, participants reap both physical and mental well-being benefits.

Research continues to validate that exercise can improve mental health by reducing anxiety, depression, and a negative mood. And to underscore what's now obvious, the sustained prevalence of mental health issues brought on by the pandemic makes exercise all the more important these days.

Today we'll explore the connection between the body and mind, the mental health benefits of physical activity, and the importance of workplace wellness programs focused on both.

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Topics: wellness, Mental Health

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Deferred Medical Care - Employer Tips for Mitigating the Costs

David Rook

To keep rising group medical premiums as low as possible, employers have, for years, aggressively promoted preventive medical care. This strategy has been and continues to be one of the best cost containment strategies for taming the alarming and seemingly never-ending increases in health care premiums.

Not only does the early detection of health issues result in better patient outcomes, but it also helps prevent a medical claim from becoming catastrophic in terms of cost. High-cost claims not only create a financial burden for the patient but also contribute to year-over-year increases in medical premiums for the employer, which inevitably trickles down to the entire workforce enrolled in the health plan.

The pandemic, however, changed how individuals accessed health care. According to the Centers for Disease Control and Prevention, approximately 41% of people deferred care during 2020 and 2021 due to concerns related to the pandemic.

Many individuals who postponed elective or in-person care to reduce the risk of contracting COVID-19 are now starting to address their deferred care. Accordingly, employers are struggling to respond to this surge in employee health care usage in a cost-effective manner.

Furthermore this deferred care is contributing to an already tight labor market since absences from work for medical appointments and recovery is on the rise. 

By implementing strategies to address deferred medical care, employers can better prepare for increased future health care costs and workforce absences. Here are strategies to help employers with these issues. 

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Topics: Cost Containment, COVID-19

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Active Shooter Incidents in the Workplace - Prevention and Response Considerations

Jeff Griffin

Often occurring at workplaces, an active shooter incident entails an individual or group of individuals entering a populated area to kill or attempt to kill their victims, generally through the use of firearms. These incidents—sometimes called active shootings—have become increasingly common in the United States.

According to the FBI, the number of active shooter incidents jumped by 96.8% between 2017 (31 incidents) and 2021 (61 incidents). These incidents have also grown in severity, with 3 out of the 5 deadliest mass shootings in U.S. history occurring in the past decade.

Active shooter incidents can carry various consequences. These incidents often result in fatalities, serious injuries and prolonged trauma among those involved. Additionally, such incidents can leave lasting impacts on the locations where they occur, such as workplaces. Organizations that encounter active shooter incidents could face substantial recovery expenses, regulatory penalties and liability concerns, along with lasting effects on the work environment.

With this in mind, it’s vital for organizations to better understand active shooter incidents and how to protect against them. Today’s blog post outlines commonly targeted locations, explains how these incidents impact organizations, and highlights workplace considerations for prevention and response measures.

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Topics: Risk Management

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SCOTUS Overturns Roe v. Wade: Implications for Employers

Jeff Griffin

As has been widely reported, the Supreme Court has overturned the 1973 decision Roe v. Wade. In Dobbs v. Jackson Women’s Health Organization, the Supreme Court concluded there is no directly embedded Constitutional right to an abortion. Instead, the Court ruled that individual states can now regulate abortion.

So what will this mean for medical plan sponsors?

STATE REGULATION

Some states have already passed laws restricting abortion, while others have enacted “trigger laws” that ban or restrict abortion when Roe is overturned. (Laws regarding abortion vary by state and a complete rundown of these laws is beyond the scope of this initial write-up.) Additionally, it is likely that further legislative changes at the state level will be made in response to this decision, so this is a highly fluid situation.

That said, the immediate impact for a state like Arizona can be summed up in one word - uncertainty. Experts predict an immediate challenge to Arizona's anti-abortion laws as well as a fight to determine which of two anti-abortion laws will take precedence. One law was written 158 years ago while one is practically brand new.

The old law, created in Arizona’s territorial days, is a strict ban on providing or helping to provide an abortion, except to save the mother's life. It calls for a mandatory prison sentence of two to five years for violators.

Republicans in the state Legislature passed the new anti-abortion law this year; Gov. Doug Ducey signed it into law in March. Scheduled to take effect 90 days after the Legislature adjourns its current session (which may happen by the end of June), it bans abortions after 15 weeks of pregnancy except if necessary to save the mother’s life. Violating physicians face potential felony charges and loss of their professional licenses.

The state court system, likely the Arizona Supreme Court, will need to settle the issue as women seeking abortions and abortion service providers wait for guidance. Since this question remains unanswered, Planned Parenthood of Arizona has paused all abortions, both medical and surgical, and seven of nine licensed providers in the state have immediately halted abortions.

FEDERAL REGULATION OF HEALTH PLANS

Notably, in the employee benefits context this decision indirectly affects group health plans, especially insured plans issued in states that ban or limit abortion. Self-insured plans are also impacted, because though exempted from complying with state-mandated health care services, they must comply with state laws whenever reimbursing medical expenses incurred by plan participants.

Shown below is a list of key issues employers should consider in response to this decision. Note, however, that just as state laws are likely to be enacted in response to this decision, new federal rules may be introduced to modify the treatment of certain healthcare services, which would impact some of the considerations noted below.

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Topics: Compliance

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Transparency Rules Deadline Approaching for Employers to Conform by July 1

Jeff Griffin

If you’re an employer who has not yet made public your in-network negotiated rates, out-of-network billed charges, and historically allowed amounts, you have less than two weeks to complete this task.

This rule came into being through a series of overlapping transparency rules passed by congress in 2020 and 2021. Some were a part of a rulemaking from 2020 (the “Transparency in Coverage Rules” or “TiC Rules”), while others were enacted as part of the Consolidated Appropriations Act, 2021 (the year-end 2020 COVID relief bill or the “CAA”)).

Most fully-funded employers are conforming to this rule by simply ensuring that their carrier partners are making this information publicly accessible. Other employers, especially those who are self-funded, are conforming to this rule by accessing and posting links on their websites, which are being provided by insurance carriers or third-party administrators (TPAs) who are hosting these rates and historical payments on their own websites. Still, other employers are publishing this information directly on their own websites. 

That said, employers and group health plans must familiarize themselves with this disclosure requirement as insurance carriers and TPAs expect group health plan sponsors to assist them with posting the machine-readable files.

Here’s a recap of what the Transparency Rules entail;

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Topics: Compliance

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Insourcing or Outsourcing Your Leave Administration (On-Demand Webinar)

Jeff Griffin

The growing complexities of managing employee leave programs have led many employers to consider outsourcing their workforce absence management programs.
 
As we discussed in our last blog and on-demand webinar “Designing a Compliant PTO Program”, the pace of change in this area of employee benefits is somewhat unprecedented, due mostly, though not entirely, to growing legal requirements set forth at state and local levels.
 
A successful absent management program assists your employees with taking the time away from work when needed, as well as returning them to productive and contributing members of your organization. Elements of an absence management program include FMLA, short and long-term disability, paid time off, worker’s compensation, as well as other paid/unpaid leave programs, such as paid parental, sabbaticals, or other personal time.
 
To better prepare employers for this growingly complex area of employee benefits, we’ve put together this second webinar, which should help employers determine whether insourcing or outsourcing is the best strategy for their organization.

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Topics: absence management, PTO

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Designing a Compliant Paid Time Off Program (On-Demand Webinar)

Jeff Griffin

Designing a compliant Paid Time Off (PTO) program is a delicate balance between meeting the evolving needs of your employees and the growing legal requirements set forth at state and local levels.

Case in point - mandatory paid sick leave. Laws requiring paid sick leave have grown exponentially during the past eight years. And because paid sick leave laws are based on where an employee works, not on where they get their work assignments, multi-site employers and those with remote workforces are having a challenging time getting their arms around all of this.

To better prepare employers in this quickly evolving sector of employee benefits, we’ve put together this webinar, one of two thus far in our workforce absence management series.

This particular webinar is divided into three sections. The first section addresses the exponential growth of paid sick leave across the United States, while the second section discusses what’s currently being offered in the marketplace. The third and final section lays out options for keeping your paid time off program in compliance. You can watch this on-demand webinar simply by clicking here.

To learn more about workforce absence management and leave administration, contact us.

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Topics: absence management, PTO

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ACA Affordability to Extend Beyond Employee-only Coverage

Jeff Griffin

Since its inception, the Affordable Care Act (“ACA”) has measured “affordability” based solely on the cost of employee-only coverage.  This so-called “family glitch” has meant that spouses and dependent children of employees who are offered affordable, minimum value coverage have not been eligible for federal tax credits (Premium Tax Credits; “PTCs”) to purchase coverage through the marketplace.  

As a result, even though such family members might not receive a penny of employer-subsidized health coverage, an employer’s satisfying mandate duties to the employee has always been “imputed” to children and spouses, thereby effectively blocking those family members from obtaining any federal money.

Recently the Internal Revenue Service (“IRS”) announced proposed regulations that would change this. This IRS change solely alters family access to federal marketplace coverage subsidy funding but does NOT expand the employer mandate to include family coverage.

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Topics: ACA, PPACA

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Sweeping Changes Coming to Employer-Funded 401(k) Plans

Jeff Griffin

Historically speaking, retirees have typically relied on three primary tools to help them prepare for retirement: pension plans, Social Security, and defined contribution plans, like 401(k) plans.

That’s no longer the case. Pension plans are virtually non-existent, falling from nearly half of private sector participation in the mid-1980s to less than 15% today.   

As for Social Security, while it still provides the vast majority (90%) of income for nearly a quarter of retirees, the trust fund is facing a historic deficit, and without intervention, it will be depleted by the mid-2030s. 

LAWMAKERS ARE STEPPING IN

Faced with these obstacles, lawmakers are turning their attention to 401(k) plans, which are available to 68% of private industry workers, yet only 50% utilize them.

This is welcome news. By the end of this decade, the percentage of the U.S. population 65 or older will increase 40%, from 15% to 21%, according to the Census Bureau. Most concerning - nearly two-thirds of adults think they aren’t saving enough for retirement. 

A new bill, expected to reach President Joe Biden's desk by the end of the year, could usher in wide-sweeping changes to 401(k) plans. It could include auto-enrolling workers, escalating contributions over time, increasing contribution limits, integrating student loan repayments, delaying mandatory withdrawals, allowing part-time employee participation, and lowing costs for small businesses. 

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Topics: Retirement Planning

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ICHRAs: A Potential Health Coverage Alternative for Employers

Jeff Griffin

Individual Coverage Health Reimbursement Arrangements (ICHRAs) are a new type of health reimbursement arrangement in which employers of any size can reimburse employees for some or all of the premiums that the employees pay for health insurance.

Employers can reimburse employees tax-free for individual health insurance, including coverage purchased on federal or state-sponsored health insurance exchanges, the individual markets, or Medicare.

And under federal rule changes in 2019, ICHRAs can be structured to fulfill the employer mandate under the ACA that requires most organizations to offer “affordable coverage" for employees.

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Topics: Cost Containment, ACA, Medical Plan

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The Omicron BA.2 Subvariant – What Employees Are Asking About COVID-19 At-Home Testing & Mixing Booster Shots

Jeff Griffin

Several high-profile people have tested positive for COVID-19 these past few weeks, including Sarah Jessica Parker, Miley Cyrus, Daniel Craig, and nearly 75 of Washington's elites such as House Speaker Nancy Pelosi and Attorney General Merrick Garland, just to name a few.

Accordingly, interest has grown in a fourth vaccine dose, approved recently by the FDA, for Pfizer and Moderna, for people age 50 or older (as well as a few other groups with weakened immune systems).

With major cities in Europe and China, as well as some parts of the U.S. seeing an uptick in cases driven by the BA.2 subvariant, the CDC quickly backed the FDA's decision, though it's worth noting that both agencies made their decisions without consulting their committees of independent vaccine experts. While this has been done before, this action continues to come under intense scrutiny.

With renewed worries about another wave of coronavirus infections comes three questions employees and employers have on their minds:

1) Are today's at-home tests capable of detecting the Omicron BA.2 subvariant? 

2) Are health plans still required to cover at-home rapid tests?

3) What's the latest guidance on mixing booster shots?

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Topics: Preventative Care, COVID-19

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How to Update HR Technology Systems When the Pace of Change Is Overwhelming

Jeff Griffin

Technology like artificial intelligence, machine learning, and predictive analytics are transforming Human Resources information systems. The change is happening so rapidly that even those who updated their human capital management (HCM) systems as recently as five years ago likely aren’t up-to-speed on the changes.

The pace of change is reflected in the growth of human resources technology: In 2020, the global human resource management market comprised sales of $17.6 billion, with estimated annual growth of 12.2% through 2028.

Many HR managers and executives simply don’t know what’s possible, making it difficult to upgrade even antiquated systems. The future for HCM is bright, but not all HR departments can yet see the possibilities in the new systems.

Our HR Technology Specialty Practice experts are well-versed in helping employers navigate this ever-evolving landscape of HCM technology. Here are a few steps to follow as you begin your journey towards upgrading your HR tech.

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Topics: Automation, Employee Productivity, HR Technology

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Addressing Employee Financial Wellness in an Era of Extreme Financial Stress

Jeff Griffin

When 56% of student loan borrowers say they’d take a punch in the face from heavyweight boxing legend Mike Tyson and 40% would take one year off their life expectancy if it meant they’d be relieved of student debt, it probably means the public is under financial stress.

And that was before the coronavirus pandemic further complicated finances. Financial stress seems to be endemic: Three-quarters of American workers say they feel financial anxiety every day. The causes for this are numerous and varied, from insufficient savings (80%) and retirement funds (73%) to ballooning credit card balances (19%).

Financial anxiety doesn’t exist in a vacuum. There’s a tight link between financial, emotional, and physical health, and when an employee’s financial anxiety becomes overwhelming, it can affect the body and mind.

What’s more, that state of financial distress results in rising rates of presenteeism, absenteeism, and workplace accidents that can result when workers are distracted by financial worries. Consider that 43% of employees spend time working on their personal finances while at work.

As a result, many employers realize that a myopic focus on core benefits like health, dental, and vision shortchanges employees. Finding ways to integrate financial wellness into a holistic wellness strategy will be a competitive advantage, especially as many workers are emerging from the pandemic feeling financially scarred from the experience.

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Topics: workplace wellness, Employee Productivity, presenteeism, absence management

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3 Ways to Strengthen Cost Management for Pharmaceutical Benefits

Jeff Griffin

When considering prescription drug cost savings, plan sponsors know where to look: the cost of specialty drugs.

Specialty drug treatments accounted for approximately 52% of pharmacy spending in 2020, and when 2021 is fully accounted for, that number is expected to increase. Plan sponsors can expect specialty drug spending to hit 55% or more of total drug costs in 2022.

And it’s no surprise that specialty drugs are eating up a huge amount of total drug spending — whether it’s an oncology drug, a drug to treat a rare condition, or a biologic with multiple indications, the annual cost of a single specialty treatment can easily run into five, six or even seven figures.

Because of its increased percentage of total drug spending, specialty drug costs are proving a major headache for plan sponsors. They need to find ways to control spending on these treatments, lest the cost of the drug benefit become prohibitive.

Here are three ways to manage the cost of pharmaceutical benefits.

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Topics: Cost Containment, Prescription Drugs

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Best Of 2021: Employee Benefits Blog Posts and Downloads

David Rook

Thousands of companies turned to JP Griffin Group for guidance on employee benefits topics in 2021. With nearly a half-million blog post views and tens of thousands of content downloads, here is some of our most popular content for the calendar year.

TOP TEN BLOG POSTS OF 2021

Does Healthcare Consumerism Even Have A Chance?

It’s difficult to become more informed consumers of healthcare when large swaths of that very system seem to be working against us at every turn. Do consumers even have a chance?

2022 IRS Contribution Limits for HSA, HDHP, FSA, 401(k)

A consolidated list of 2022 IRS contribution limits for tax-advantaged employee benefits accounts such as HSAs, FSAs, 401(k)s, QSEHRA, transportation, and adoption benefits.

What's the Difference Between Telemedicine, Telehealth, and Telecare?

It's important to understand the differences between telemedicine, telehealth, telecare, virtual medicine, virtual health, and virtual care.

Vendor Contracts – Beware of These Five Pitfalls in Employee Benefits Agreements

Employers should carefully review the provisions of their employee benefits vendor contracts. Here's a list of common provisions requiring special attention.

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Topics: Employee Communications

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Budgeting for Benefits: Sage Advice for Cost-Conscious Employees

David Rook

Editor's note: We'd like to thank Ann Lloyd of StudentSavingsGuide.com for collaborating with us on this week's blog post.

Employee benefit offerings can be powerful motivational tools. They can help steer workers to new opportunities or drive loyalty to current organizations.  This has never been more true than in today’s hypercompetitive job market.

But as we discussed recently, offering robust and generous benefit programs isn’t enough. Employers must communicate these programs clearly and concisely since research shows that confusing and complex benefit programs can be stress-inducing - and a real turn-off to current employees and future talent prospects.

One of the main issues weighing heavily on workers, particularly those who are younger and/or in low-wage jobs, is that of money. Benefits, after all, can be quite expensive, depending on how generous or stingy an employer chooses to be.

Here are some best practices for employers to use when coaching more cost-conscious employees through the benefits enrollment process.

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Topics: Employee Communications

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2022 IRS Contribution Limits For Tax-Advantaged Employee Benefit Programs (Consolidated)

Jeff Griffin

The IRS has finally announced adjustments to 2022 contribution limits on various tax-advantaged health and dependent care spending accounts, retirement plans, and other employee benefits such as adoption assistance and transportation benefits. Many of these contribution limits, though not all, are indexed to cost-of-living adjustments.

Together, these combined announcements by the IRS detail 2022 adjusted limits to the amounts employees can tuck away pretax into Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), transportation benefits, and retirement plans such as 401(k)s.

While IRS limits for HSAs and HDHPs are required, by law, to be announced by June 1st, limits for these other pretax savings vehicles always seem to come so late in the year that many employers have already completed their employee benefits open enrollments.

Employers who have already completed open enrollment for 2022 have two choices when it comes to communicating these updates; 1) they can do nothing, since there isn't an obligation to make the maximum election amounts available to employees, or 2) they can reopen the enrollment process and let employees who want to increase their elections do so before December 31st, for calendar year plans.

What follows is a summary of the new IRS limits;

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Topics: Compliance, Employee Communications, HSAs, Retirement Planning, HDHPs, FSAs

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Ten Reasons to Migrate to Digital Communications This Open Enrollment Season

David Rook


Employers continue to migrate to digital employee benefits communications, most especially during this Q4 open enrollment season. Younger and more digitally savvy workers have especially welcomed this transition.

This flight to digital has no doubt been hastened by the continuation of work-from-home policies and the unwelcome return of a year-end slowdown in delivery services at the US Postal Service.

No matter the cause, employers who embrace digital communications as part of an omnichannel employee benefits marketing campaign instantly recognize the benefits of these advanced marketing solutions.

For the past several years, JP Griffin Group has utilized several digital marketing solutions. Still, two are particularly noteworthy -  our interactive benefit enrollment guides and our mobile wallet cards.  Both have substantially improved our marketing efforts and have earned us many accolades.

Here are ten improvements we've noted during our migration to digital.

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Topics: Employee Communications

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[Complex Health Benefits] The Impact on Employee Productivity & Well-Being

David Rook

While healthcare complexity is nothing new, a 2021 study from Quantum Health underscores the significant, negative effects on program participants and the employers who fund these complex group medical employee benefit programs.

One of the clearest takeaways from the research is that consumers continue to struggle with healthcare complexity. The key challenges consumers face revolve around understanding their coverage levels, making use of their benefits, finding providers, and understanding their insurance claims or bills.

Furthermore, healthcare literacy has been shown to directly correlate with health status, where states with higher rates of health literacy typically have lower rates of chronic conditions and lower overall healthcare costs.

These health literacy challenges can result in uninformed decisions and low participation and engagement in employer-sponsored offerings, hampering the desired effect of keeping employees healthy and productive.

These challenges are amplified when companies constantly change their benefits program, medical carrier, and/or the structure of the medical plans (jumping from PPOs to HMOs, from Copays to HDHPs, and from HRAs to HSAs, for example). These changes cause an increased amount of angst and confusion among employees.

Because change is often inevitable, it’s important that employers consider the findings of this research to reevaluate their employee benefits programs and communication plans, all in an effort to help facilitate employee adoption, productivity, and well-being.

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Topics: Employee Communications, Plan Design, Culture, Employee Productivity

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[Employer Survey Results] COVID-19 Vaccine Mandates, Testing Plans, and Premium Surcharges

Jeff Griffin

From Texas to Florida to Montana, state Governors and legislators are trying to get ahead of the federal government's final drafting of vaccine mandates for large employers.

Through executive orders banning these mandates and pleas to state legislatures to pass more enduring laws, several states are staged for a showdown with the federal government. Nevertheless, while this face-off is headed to the courts for resolution, several large employers are already weighing in.

Both Southwest Airlines and American Airlines have already stated they will proceed with the vaccination mandates. The two Texas-based carriers believe the federal mandate supersedes Republican Governor Greg Abbott's barring of COVID-19 vaccine mandates by any entity, including private employers.

So how will Arizona employers respond? We posed that question to over 250 Arizona employers. Here are the results.

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White House Announces Vaccination Requirements for Large and Mid-Size Employers

Jeff Griffin

Nearly 100 million workers, or two-thirds of the U.S. workforce, will be impacted by new vaccine requirements announced by President Biden yesterday. 

Prompted by a surge in COVID-19 infections, hospitalizations, and deaths - most especially among the unvaccinated - the requirement stipulates that employers with 100 or more employees require their workforces to be vaccinated or undergo weekly Covid-19 testing.

While it’s expected to be challenged in the courts, this new requirement is part of a six-point initiative the White House laid out yesterday to boost vaccinations, increase access to testing, and broaden the availability of Covid-19 treatments.

Final details of the plan will come by way of an "emergency temporary standard" issued in the next few weeks by the Labor Department’s Occupational Safety and Health Administration (OSHA). Businesses that don’t comply may face fines of up to $14,000 per violation. 

Per yesterday’s announcement, workers will be considered vaccinated if they receive a single Johnson & Johnson dose or two doses of the vaccines from Moderna or Pfizer. It’s unclear how a booster shot might play into things if/when approved by federal regulators.

Here are additional details of the plan.

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Topics: COVID-19

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Employer Vaccination Mandates and Medical Premium Surcharges

Jeff Griffin

Many employers are struggling to increase COVID-19 vaccination rates among their workforce, concerned not only about the safety of the workforce but also the costs of COVID-19 treatment that could be avoided through vaccination.

Some, like Delta Airlines, are turning to higher premium costs, or a surcharge, for any group health plan participants who remain unvaccinated. This decision by Delta, taken once an FDA-approved vaccine came on the market, should by no means be interpreted as a full-throated endorsement of this action. In fact, it’s quite likely that Delta’s decision will be tested in the courts.

Challenges are likely to come in three areas: wellness positioning, surcharge amounts, and possible discrimination. Nevertheless, Delta’s decision has prompted some employers to consider doing something similar.

Here are issues employers need to consider if they decide to take similar action.

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Topics: Compliance, Cost Containment, wellness, COVID-19

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Shopping for Healthcare Services - 8 More Ways to Save Through Pricing Transparency

Jeff Griffin

As employee benefits consultants, we take our responsibility seriously to educate employers and employees on resources available to help reduce employee benefits program costs and out-of-pocket healthcare expenses.

This is especially true for those enrolled in High Deductible Health Plans (HDHPs), but even for those who aren’t. For without any effort, as a collective, to become more price-conscious consumers, healthcare providers will have no reason to reign things in.

In a recent blog, we discussed how consumers can save on prescription medications, including comparison shopping, manufacturer rebates and discounts, drug substitution, pill splitting, bulk buying, mail-order, and more.

As a complement to that blog post, today we’ll discuss various ways consumers can save on healthcare services and procedures. After all, when combined, hospitals and physician/clinical services account for 48% of healthcare expenses.

With nearly half of medical expenses centered around these areas, it makes sense for healthcare consumers to focus on these cost centers as target-rich environments for possible savings.

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Topics: Cost Containment, Consumer Driven Healthcare

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8 Ways Employers and Employees Can Save On Prescription Medications

Jeff Griffin

With over half of today's workforce enrolled in high-deductible health plans (51%), a majority of insured individuals are now on the hook for deductibles of at least $1,400. In addition, those with family coverage are responsible for at least $2,800.

While these higher deductibles are offset by cheaper monthly medical premiums and often by employer contributions to Health Savings Accounts (HSA), HDHP plans are nevertheless structured in such a way as to promote heightened "healthcare consumerism."

Judging by the sticker shock most consumers experience the first time they pay for medical services or prescription drugs without a copay, this heightened awareness of the "true cost of care" seems to be making an impact. As a result, consumers are indeed becoming more proactive about shopping for services and comparing prices, just as they would for any other consumer good.

Many employers, especially those that are self-funded, encourage this type of behavior since it can help them control costs and ultimately save significant dollars for both the company and its employees. (Employers with fully funded medical plans also have plenty of reasons to control their medical claims, though the potential savings often aren't recognized as immediately.)

And while consumers seem to have a love/hate relationship with HDHPs, many of those who take the time to fully calculate the total out-of-pocket cost of medical coverage and care realize that HDHPs, even with higher deductibles, can often save them money.

This isn't to say that HDHPs are for everyone, and if a company isn't helping its workforce adequately prepare for this change in consumer behavior, they are setting themselves up for failure.

Since we wouldn't want that to happen, here are eight suggestions to offer your workforce to help them save money on prescription drugs. In a future post, we'll offer tips on how to save money on common medical procedures.

Please share this information with your workforce. In doing so, you'll be helping them to become better consumers of healthcare and more satisfied enrollees in high deductible health plans.

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Topics: Cost Containment, Prescription Drugs

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Vendor Contracts – Beware of These Five Pitfalls in Employee Benefits Agreements

Jeff Griffin

Anyone who has ever signed up for cellular phone service with a mobile phone carrier knows what a burdensome service agreement looks like. It's pages and pages of terms and conditions, often delivered by an anxious salesperson consumed with an expectation that the customer desiring service will sign the carrier agreement on the spot.

While consumer law often provides protections to the little guy when big corporations require the signing of contacts like this, the courts aren't nearly as understanding when it comes to agreements between business parties. In many of these cases, the courts expect business-to-business agreements to be fully enforced.

This is particularly unfortunate given what's occurred over the last decade in the employer-sponsored group benefits space. These agreements have morphed from straightforward, comprehendible documents to verbose and cryptic agreements that shift virtually all risk to the plan sponsor (e.g., the employer) while relieving the vendor from almost all meaningful liability.

Plan sponsors have seen some of this behavior abate in recent years, fueled by their successful push back against commercially unreasonable contract provisions. Furthermore, the DOL's Fiduciary Rule, which went into effect July 1, 2019, has also helped neutralize some of these more unreasonable provisions.

Nevertheless, employers should resist the temptation to view the provisions of their employee benefits vendor contracts as minor details. The wrong provisions could easily bankrupt a small to medium-size business or cripple the growth of a larger one.

Although every single word of every vendor contract needs to be reviewed carefully by not only you and your employee benefits broker, but also qualified legal counsel, here is a list of five common provisions that require special attention.

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Topics: Compliance, Legal Review

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Attracting Top Remote Talent Post-Pandemic

Jeff Griffin

By 2025, almost 23% of the U.S. workforce is expected to work fully remote, according to Upwork. That’s nearly double the percentage of people who were working remotely (full time) prior to the pandemic. 

While this prediction might be lower than some employers are expecting, (and some employees may be hoping for), any shift of this magnitude, or greater, will fundamentally change the way employers attract and retain talent.

With remote work quickly becoming one of the most desirable benefits an employer can offer in today’s tight labor market, employers are already discovering that they are competing for top candidates not only locally, but globally. 

For some highly desirable employers, this can be seen as a huge boon to their recruiting efforts. For other employers, especially those in less desirable industries, or those with poor reputations and/or employee benefit plans, this should be viewed as a tremendous concern.

Here are some unique qualities of strong remote workers and best practices for attracting and recruiting them. 

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Topics: Company Culture, Recruiting, Retention

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Preventing Post-Pandemic Employee Turnover

Jeff Griffin

The COVID-19 pandemic is finally getting under control. As more Americans get vaccinated, states are gradually lifting restrictions, and life is returning to pre-pandemic normalcy. Finally, individuals can get to the tasks they’ve been postponing for more than a year.

Unfortunately for employers looking to retain employees, some employees are now ready to find new jobs.

Turnover is a common occurrence throughout any given year. However, during the COVID-19 pandemic, year-over-year turnover trends drastically reduced. Workers instead clung to their jobs as a way to maintain financial security, having seen countless others get furloughed or laid off.

Now, as the economy opens back up, employers are pushing for employees to return to the workplace. But, a significant number of employees are unwilling to return to the status quo that was established pre-pandemic.

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Topics: Company Culture, Employee Retention, COVID-19

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Telemedicine Is Here To Stay

David Rook

Before working in employee benefits, I spent nearly a decade working for America Online (AOL). For those of you not old enough to remember, AOL was the gateway to the internet for tens of millions of people in the mid 1990's and early 2000's, as the "world wide web" went mainstream.

In those days, AOL's senior leadership placed bets on all sorts of industries they thought they could disrupt, from online dating and car shopping to airline bookings and online auctions. When asked what the company was learning from placing strategic bets in all of these commerce verticals, AOL's Founder Steve Case said, "it appears that anything that's easier to do online than offline will eventually transition to the web."

That very same insight can now safely be said of telemedicine. While both patients and providers were slow to embrace it, the popularity of telemedicine exploded this past year, while funding for almost anything telehealth-related has been booming.

According to technology vendor AthenHealth, they saw telehealth volumes in their network increase from less than 1% of total volumes pre-pandemic to as high as 32% during the pandemic, before settling in at around 10-11%.

And while it may be tempting to brush off telemedicine as a stopgap measure that served its purpose during this unprecedented healthcare emergency, new research shows that virtual care will long outlast the pandemic itself. In fact, experts predict that the telehealth market is expected to reach $185.6 billion by 2026.

Why? Because simply put, it's easier to do online than it is to do offline.

In a recent study by Doctor.com, telemedicine was shown to save patients over 100 minutes of their time compared to in-person office visits. Add to this that video visits often trigger a lower co-pay than an in-person appointment, and you have a winning combination – a savings of both time and money.

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Topics: Telemedicine, Telehealth, Telecare, Virtual Care, Virtual Health, Virtual Medicine

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Post-Pandemic Baby Boom or Bust?

Jeff Griffin

Employers bracing for a post-pandemic baby boom can rest easy. A spike in post-pandemic pre- and postnatal healthcare costs, as well as an influx of maternity and paternity leaves, aren’t likely to come to fruition. 

While nationwide data on birth numbers isn’t expected to come until later this year, an Associated Press analysis of data from 25 states indicates that the anticipated baby boom looks more like a bust. Recently released data by the CDC and the U.S. Census Bureau also supports much of the same. 

The data indicates that births have fallen dramatically in many states during the coronavirus outbreak. Births for all of 2020 were down 4.3% from 2019. Still, more tellingly, births in December 2020 and in January and February 2021 (nine months or more after the spring 2020 lockdowns) were down 6.5%, 9.3%, and 10%, respectively, when compared with the same periods a year earlier.

Together these declines account for an 8% decline versus a year ago, making this period the lowest the birthrate has dropped in over 40 years. This is good news for employers since childbirth and newborn care are oftentimes the most expensive medical conditions billed to employer-based insurers.

That said, falling birthrates present a host of other challenges that dwarf high claims costs.  

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Topics: FMLA, COVID-19

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What's the Difference Between Telemedicine, Telehealth, and Telecare?

Jeff Griffin

Visit most any restaurant these days and you’ll quickly interact with one of the “winners” of this pandemic. I’m talking about QR codes. These “bar codes on steroids”, now used to launch menus and online ordering apps, made a roaring comeback in 2020 thanks to their usefulness in the socially-distanced era of COVID-19.

That same can be said for telemedicine. While telemedicine has been around for decades, it’s acceptance by both patient and provider was somewhat anemic, at best, until the pandemic hit. Before COVID-19, it wasn’t at all uncommon to see telemedicine utilization rates in the single digits. Now it’s not unusual to see utilization rates in the 60 to 70 percent range.

While it’s wonderful to see a more widespread acceptance of this highly convenient and efficient healthcare delivery method, there is immense confusion over the set of terms used somewhat haphazardly (and interchangeably) to describe these virtual health services.

In the past year, we’ve heard carriers, employers, patients, policy makers, payers, and providers use everything from “telemedicine”, “telehealth”, and “telecare”, to “virtual medicine”, “virtual health” and “virtual care” to describe health services delivered via telecommunication technologies.

This post attempts to shed some light on the difference between these terms. While the differences might not seem all that important, they can be when working across different organizations, especially where reimbursement, data exchange, and data protection is concerned.

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Topics: Telemedicine, Telehealth, Telecare

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Does Healthcare Consumerism Even Have A Chance?

Jeff Griffin

I’ll make a prediction. It’s going to be very difficult for all of us to become more informed consumers of healthcare when large swaths of that very system seem to be working against us at every turn.

For years now, my organization has championed price transparency in healthcare. We believe it to be the very best solution to bringing down runaway medical care and prescription drug costs, which have pushed up the cost of employer-sponsored health insurance by more than 50% this past decade.

We believe price transparency holds this power to improve group health insurance rates because it ideally allows employers to better ascertain which insurers offer the best discounts while at the same time allowing employees to shop around for healthcare services and prescription drug costs amongst various providers.

That’s why we were hopeful regarding a Trump administration rule that took effect in January, mandating that nearly all hospitals must make their prices public – a move that hospitals sued to stop but lost in both district and circuit courts.

For years now, it seems as if insurance companies have been the ones who have been made out to be the bad guys, and while they aren’t entirely off the hook, it’s nice to see hospitals finally identified as complicit in this mess.

On the flipside, we’re disappointed that just this week the Department of Health and Human Services (HHS) issued an order to delay the effective date for another Trump era executive order designed to lower prescription drug costs, again through actions which would bring about more pricing transparency. 

Setting aside what is hopefully just a temporary setback to the drug pricing transparency effort, one has to believe that the ruling on hospital price transparency alone holds great promise. And this would be true if it weren’t for the outrageous and rather nefarious transgressions being instituted by many hospitals around the country to circumvent this ruling.

These actions certainly have us wondering if consumer-directed healthcare even stands a chance.

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Topics: Price Transparency

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Fitness-Oriented Employee Benefit Options in a Post-Pandemic World

Jeff Griffin

Employer reimbursement of gym memberships was a popular employee benefit before COVID-19 hit the U.S. back in March 2020. Since then, workout facilities have suffered some of the highest pandemic-related losses and may not be a viable option for as many employers in the future.

From prolonged forced closures to capacity limits to time-consuming enhanced cleaning protocols, many fitness industry insiders and gym members themselves feel that gyms will never be the same as they were pre-pandemic

Despite these setbacks to the fitness industry, people are anxious to exercise again, especially after a long period of inactivity during quarantine. This is not to say that some people haven't doubled down on exercise during the pandemic, but the vast majority of people have not.

Faced with this quandary, employers may find it challenging to determine which fitness-related benefits to offer as we transition from lockdowns into such an altered physical and attitudinal landscape.

Today's blog post explores how the fitness landscape has changed and some potential options to consider in place of traditional gym memberships.

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Topics: wellness, workplace wellness

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A Closer Look at the Employment-related Provisions of the American Rescue Plan

Jeff Griffin

While my blog post yesterday provided an overview of the American Rescue Plan of 2021 (ARPA), I thought it might be helpful to take a closer look and deeper dive into the employment-related provisions of the ARPA, which President Joe Biden signed into law last night before his televised address to the nation.

Along with providing financial relief to individuals, schools, businesses, and state and local governments, the law contains the following measures of which will undoubtedly be of special interest to employers and their employees:

  • A subsidy for COBRA premiums, funded through employer tax credits
  • Extension of employer tax credits for FFCRA employee leave voluntarily provided through Sept. 30, 2021
  • Expansion of employee earnings eligible for the FFCRA tax credit
  • Inclusion of testing and immunization as reasons for FFCRA leave
  • Extension of $300 increase in weekly unemployment benefits
  • Extension of weekly unemployment benefits for workers who otherwise wouldn’t qualify for these benefits
  • Expansion of subsidy for ACA premiums
  • Increase in DCAP contribution limits
  • Extension and expansion of the employee retention tax credit

Let’s discuss each of these in further detail;

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Topics: Legislation, COVID-19

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Overview of the American Rescue Plan Act

Jeff Griffin

Seven weeks into President Biden’s term, the American Rescue Plan Act, his first major piece of legislation, is set to become law. The House passed a final version of the $1.9 trillion relief bill yesterday afternoon, and just moments ago the President signed it into law, in advance of his first prime time address to the nation later today.

Most experts agree that the relief package is more than just a stopgap measure to shore up the economy or respond to the coronavirus pandemic. The bill contains major federal investment in low- and middle-income Americans, intended to drive economic growth by aiming money at people who are more likely to spend it versus those who might be more likely to save the money. (Critics of the bill argue that many of its provisions are aimed at strengthening the country’s social safety net and have little to do with the coronavirus pandemic.)

Highlights of the bill include extended unemployment benefits, direct checks to individuals, housing assistance, aid to schools and child care, and more.

While some of the bill was changed during its time in the Senate, it’s largely similar to the initial version passed by the House. However, some key provisions, such as a higher minimum wage, were scrapped amid efforts to pass the bill swiftly.

In addition, the bill does not include an extension of the eviction moratorium or an expansion of mandated paid sick and family and medical leave. While neither were included in the original House bill, these were popular provisions contained within one of the previous bills.

The $1.9 trillion package enjoys broad public support, with 70 percent of Americans expressing a favorable opinion of it, according to a Pew Research Center poll released yesterday. That includes nearly all Democrats and more than two in five Republicans, although it should be noted that no Republican lawmakers in Congress voted for the bill.

Here are the most relevant provisions included in the bill.

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Topics: COVID-19

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Employer Guidance for Creating Workplace COVID-19 Vaccination Programs

Jeff Griffin

As COVID-19 vaccines become more widely available, many employers are starting to consider setting-up onsite COVID-19 vaccination programs.

For many employers, operationalizing an onsite service like this may seem like nothing new since many have offered onsite flu shots as part of their workplace wellness programs for quite some time. That said, and as we all know by now, COVID-19 is nothing like the seasonal flu. Therfore, employers need to take heed of this advice as they begin planning for onsite vaccination efforts.

Most of the advice that follows comes by way of guidance from the Centers for Disease Control and Prevention (CDC). As of this writing, vaccine programs are not yet available to very many employers. Nevertheless, vaccination programs will eventually extend to additional workplaces as vaccine availability increases, meaning that employers should begin planning accordingly. 

As I addressed in an earlier blog post about employer rights with regards to offering and/or requiring workforce COVID-19 vaccinations, employers are in a unique position to help propel vaccinations, accelerating the country towards the 75% vaccination target that has been cited by top infectious disease experts as being required to fully eliminate the need for social distancing.

Company leaders find themselves in this unique position because it's widely believed that they can, in most cases, legally compel most of their employees to get vaccinated, making it compulsory and a requirement for returning to work. Regardless, just making vaccinations more convenient and easily accessible will also go a long way in helping to accelerate inoculations.

As I stated in my earlier blog post, and wish to reiterate here, just because something can be done doesn't necessarily mean it should be done. Setting that aside, today's blog post simply addresses the guidance the CDC is currently providing with regards to employer-led vaccination programs.

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Topics: COVID-19

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5 HR Technology Trends to Monitor in 2021

Jeff Griffin

With the pandemic entering its second year, many organizations have adopted remote work as part of their everyday business operations. Many employers plan to continue this practice, in whole or in part, once the pandemic subsidies. 

The sustainability of this practice is putting increased pressure on organizations to optimize their remote technology solutions for collaboration, communication, monitoring, security, and performance evaluation when working from a distance.

Of course, applying technical solutions to workplace challenges is nothing new for HR. For almost two decades, technological innovations have helped HR departments become far more efficient, eliminating redundancies while vastly improving data integrity.

By automating a wide range of time-consuming business functions, HR professionals have been liberated to shift their focus from rote administrative tasks to high-impact tasks like strategy, employee engagement, and change management. 

In fact, according to PwC’s 2020 Human Resources Technology Survey, the core issues driving HR technology decisions today include: 

  • Finding, attracting, and retaining talent 
  • Developing people to reach their full potential
  • Improving the employee experience 
  • Creating collaborative work environments 
  • Workforce planning 
  • Ensuring employee well-being, diversity, and inclusivity 

With HR technology solutions in abundance to help enhance the overall employee experience, transform businesses, and assist organizations responding to change, here are five HR technology trends to watch for in 2021.

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Topics: Technology, Telemedicine, COVID-19

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Prescription Drug Pricing Trends

Jeff Griffin

As prescription drug costs continue to increase, it’s important for employers to understand the trends behind the rise and what they can do to better manage their health care expenses.

This blog post sets out to provide context for why prescription prices continue to rise and offers cost-cutting solutions for employers and employees.

Prescription Drug Cost Drivers

In 2019, the United States spent nearly $370 billion on prescription drugs, keeping trend with significant increases year over year. Although prescription drug spending has historically been a small proportion of national health care costs compared to hospital and physician services, it has grown rapidly in recent years—comprising about 10% of national health care spending.

A multitude of reasons led to this steady rise in prescription drug costs, including the following.

Influx of Specialty Drugs

Specialty medications account for a smaller portion of U.S. prescriptions than non-specialty drugs, yet they commanded nearly half of the pharmaceutical market in 2016 ($180 billion). And that dominance is likely to remain. Specialty drug spending is projected to experience rapid growth over the next several years, due to pricing increases.

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Topics: Cost Containment, Prescription Drugs

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5 Telehealth Trends to Watch in 2021

Jeff Griffin

Employers that are interested in cutting their health care expenses are likely familiar with telehealth. This is the process of communicating with a doctor via an app, or a webcam and computer. During the COVID-19 pandemic, telehealth usage skyrocketed, making it one of the most popular ways to receive health care.

As such, employers should stay apprised of notable telehealth trends to ensure they stay competitive and provide the best health care options to their employees. This article discusses five telehealth trends to watch for in 2021.

1. More Patient Utilization of Telehealth

As was stated, telehealth exploded in popularity during the COVID-19 pandemic. To put that into figures, nearly half (43.5%) of Medicare primary care visits in April 2020 were made using telehealth, according to the Department of Health and Human Services. And even before the pandemic, year-over-year utilization was up 33% in early 2020, according to Medical Economics.

If these statistics aren’t enough to prove that telehealth is here to stay, look instead at market projections. The telehealth market is estimated to surmount $185 billion by 2026, according to Fortune Business Insights. Considering the market was only worth around $34 billion in 2018, this shows how much of an impact telehealth has made on the health care industry.

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Topics: Cost Containment, Telemedicine, COVID-19

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Can Employers Require COVID-19 Vaccinations, Should They, and Where to Start?

Jeff Griffin

Almost half of Americans state they will not get vaccinated against the COVID-19 coronavirus – at least not right away. Some of this stems from the speed at which the vaccines are being developed, but also from a segment of the population that has always been suspicious of any vaccines (so-called anti-vaxxers).

The possibility that large swaths of the U.S. population may refuse or delay getting any one of the COVID-19 vaccines presents a serious challenge to the nation's health and the health of our business economy.

Employers are in a unique position to help propel vaccinations, accelerating the country towards the 75% vaccination target that has been cited by top infectious disease experts as being required to fully eliminate the need for social distancing.

Company leaders find themselves in this unique position because it's widely believed that they can, in most cases, legally compel their employees to get vaccinated, making it compulsory and a requirement for returning to work.

Now just because something can be done doesn't necessarily mean it should be done. There are persuasive arguments to be made on both sides of the issue. There are also some exceptions to consider, and some basic questions to be answered, such as where to even start among the workforce. We'll do our best to answer a few of these questions today.

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Topics: wellness, Legislation, workplace wellness

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Virtual Company Holiday Party Ideas During Coronavirus Pandemic

Jeff Griffin

Given the tremendous challenges surrounding in-person gatherings, employers everywhere have been torn between hosting, postponing, or outright canceling their company holiday parties in the face of the COVID-19 pandemic.

In fact, according to Challenger, Gray & Christmas, a Chicago-based outsourcing firm that conducts an annual survey of workplace holiday festivities, most employers are either canceling their parties altogether or are hosting them virtually this holiday season. 

 

Their annual survey found that only 23 percent of organizations plan to host a year-end celebration in 2020, down from 76 percent in 2019 - a decline of more than two thirds. And of companies who are planning on holding a holiday party, three out of four are doing so virtually.

 

Since the vast majority of companies who plan to celebrate are embracing virtual as the ideal way to save the day, here are some suggestions and ideas for your party planning committee to consider.

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Topics: Company Culture

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How a Biden Administration Might Impact Employee Benefits, HR and the Workplace

Jeff Griffin

Each presidential transition brings changes to the HR and employee benefits landscape. When President Donald Trump took office in 2016, he overturned or revised many of his predecessor’s federal regulations, a common trend between administrations of opposing parties. It is also something likely to continue under President elect Joe Biden.

With any legislative change - regardless of intent or outcome - employers must adapt quickly or risk penalties. This can mean redrafting internal policies, recategorizing workers, changing organizational priorities, rewriting employee handbooks, and any other HR responsibility. Essentially, the more prepared an HR team is, the easier it will be for them to succeed in a changing landscape.

Some of the policies upon which Biden campaigned may not come to fruition. Moreover, wide-sweeping workplace changes may be stifled due to congressional gridlock, though Biden will retain the ability to affect change through executive orders.

However, thinking about these issues early can help inform operational planning and prevent last-minute scrambling when change arrives. To that end, this week’s blog post discusses potential changes employers can expect during a Biden presidency. Here are nine areas to watch;

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Topics: Legislation

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An Employer’s Guide to the Legalization of Marijuana in Arizona, Montana, New Jersey, South Dakota & Mississippi

Jeff Griffin

As of yesterday, Arizona’s new law legalizing recreational marijuana usage began its phased roll-out. Joining Arizona this year in passing less restrictive marijuana laws are Montana, New Jersey, and South Dakota, all of whom legalized recreational marijuana, and Mississippi, who voted in favor of legalizing medical marijuana.

While all marijuana use remains illegal under federal law, the approval of recreational/medical marijuana use at the local level in these states impacts the drug use policies and procedures employers have in place for both applicants and employees. These include how employers can approach testing and disciplinary procedures.

These states are not, of course, the first to legalize marijuana. Eleven other states previously voted in favor of recreational marijuana laws, and 22 have passed medical marijuana legislation. It is therefore helpful to use the experiences of employers in these states as an example to follow.

In this post we will discuss federal and state marijuana legislation, employer and employee rights and responsibilities, specifics about the five states enacting new legislation, and steps employers can take now to be prepared as these new laws roll out.

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Topics: Company Culture, Legislation

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Crucial Employee Benefits Trends [2020 Employee Benefits Benchmarking Study]

Jeff Griffin

For the past 15 years United Benefit Advisors® (UBA), of whom JP Griffin Group is a proud member, has surveyed thousands of employers across the nation regarding their health plan offerings, their ongoing plan decisions in the face of significant legislative and marketplace changes, and the impact of these changes on their employees and businesses. 

The UBA Health Plan Survey has become the nation’s largest independent health plan benchmarking survey and the most comprehensive source of reliable benchmarking data for employers. 

In fact, UBA’s survey is nearly three times larger than the nations’ next two largest health plan benchmarking surveys combined. The resulting volume of data provides employers of all sizes more detailed—and therefore more meaningful—benchmarks and trends than any other source.

UBA recently released its 2020 Employee Benefits Health Plan Survey. This year’s survey aggregates inputs from over 11,788 employers, 21,980 health plans, and 1.3 million nationwide employees. 

The scope of this year’s survey allows regional, industry-specific, and employee size differentials to emerge from the data. In addition, the large number of plans represented allows for both a broader range of categories by plan type than traditionally reported, and a larger number of respondents in each category.

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Topics: Benchmarking

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Why Your Employees Aren’t Enrolling In Your HDHP

Jeff Griffin

Employers looking to decrease their healthcare costs often rely on workforce adoption of High Deductible Health Plans (HDHPs), which offer both employers and employees lower premiums. Unfortunately, if employees are given a choice, this strategy doesn’t always work if enrollment in HDHPs fall short of forecasts.

Rightly or wrongly, HDHPs have been saddled with some baggage. Many people have difficulty making the cognitive leap from traditional healthcare plans to HDHPs for a variety of reasons; in part because change is generally difficult for people, but sometimes, it’s simply a fear of the unknown and a matter of not understanding how they work.

While we certainly aren’t advocating that HDHPs are suitable for everyone, they’re a great fit for some. Particularly, those who are otherwise overpaying for health insurance, meaning that they’re paying high premiums, but rarely using their plans.

Here are some reasons your employees might not be enrolling in your HDHP — and how you can increase HDHP enrollment.

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Topics: Cost Containment, Education, HSAs, High Deductible Health Plans

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Is Your High Deductible Health Plan (HDHP) HSA Qualified?

Jeff Griffin

As healthcare costs rapidly started to rise in the 2000s, insurance companies started to push high deductible health plans, which came with lower monthly premiums, but higher than average deductibles. That trend has continued to the present day, where HDHPs (high deductible health plans) are as popular as ever among employers.

According to the
Kaiser Family Foundation, employers offering HDHPs with some kind of savings option has increased 25 percent over the past decade. In fact, 29 percent of workers covered by employer-sponsored health plans are now enrolled in a high deductible health plan.

One of the major perks of being enrolled in an HDHP is the ability for employees to open and contribute to an HSA (health savings account) — but what many employers (and employees) don’t realize is that not all health plans with high deductibles are eligible for this benefit. So how do you know if your high deductible health plan is HSA qualified?

What is an HSA?

An HSA is a tax-advantaged savings account designated for qualifying health expenditures. This means that funds which employees, employers (or both) contribute to an HSA are not subject to tax, thereby lowering the participant's taxable income for the year. While participants can contribute any amount they like, the government caps tax-advantaged funds for 2021 at $3,600 for individuals and $7,200 for families. 

For people who have experience with FSAs (flexible spending accounts), the concept is very similar. FSAs, designed to offset health and dependent care expenses, are sometimes made available through employer-sponsored benefit programs. The main difference is that funds contributed to an FSA  “expire” at the end of year in what’s called the “use it or lose it” rule. Net, if FSA participants don’t use their entire contribution, they forfeit whatever is left over.

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Topics: Employee Benefits, employee benefits broker, HSAs

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The 2020 Employer Health Benefits Annual Survey Results

Jeff Griffin

The Kaiser Family Foundation (KFF) recently published the results of their highly anticipated Employer Health Benefits Survey for 2020. This year’s survey includes data from 1,765 non-federal private and public companies in the United States.

KFF’s annual report provides an in-depth perspective on trends in employer-sponsored health coverage. Their results span everything from medical premiums and funding mechanisms to wellness and health plan design.

The following is a summary of some important trends for you to know, along with a link towards the end of our summary for you to download the full report.

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Topics: Benchmarking

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2021 IRS Contribution Limits For HSA, HDHP, FSA, 401(k), QSEHRA, Adoption and Transportation

Jeff Griffin

The IRS recently finalized adjustments to 2021 contribution limits on various tax-advantaged health and dependent care spending accounts, retirement plans, and other employee benefits such as adoption assistance and qualified transportation benefits. Many of these contribution limits, though not all, are indexed to cost-of-living adjustments.

Together, these annual announcements by the IRS detail any adjusted limits to the amounts employees can tuck away pretax into Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), Commuter Benefits, and Retirement Plans such as 401(k)s for the upcoming year.

While IRS limits for HSAs are required, by law, to be announced by June 1st, limits for these other pretax savings vehicles always seem to come so late in the year that many employers have already completed their employee benefits open enrollments.

As frustrating as this is, employers would be well-served to get this information out to their employees so they can take full advantage of these pretax savings vehicles. That said, there are not all that many changes for 2021.

What follows is a summary of limits employers and employees need to know.

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Topics: Compliance, Employee Communications, HSAs, Retirement Planning, HDHPs, FSAs

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Retirement Savings Options: Are HSAs better than 401(k)s?

David Rook

Retirement savings are on everyone’s mind these days, regardless of age or number of years in the workforce. Millennials are concerned they’ll never be able to retire, while baby boomers are choosing to delay retirement — in part because of employer demand for their expertise in the face of a low unemployment rate, but also because many of them haven’t sufficiently saved for retirement. In fact, according to Time’s Money division, 28 percent of boomers and seniors aged 55 and older don’t have any retirement savings whatsoever and just over half have less than $50,000 saved.

Even more surprising, the median amount Americans have saved for retirement is just $5,000, which means we have a long way to go in helping people prepare for their golden years. This number may seem staggeringly low — and it is. The average retirement savings among Americans age 32 to 61 is just under $96,000. However, averages are pulled up by super-savers, so this number seems artificially high.

With the prevalence of high deductible health plans (HDHPs), a lot of people are now enrolled in health savings accounts (HSAs). While people are mostly familiar with the short-term savings opportunities these accounts provide for healthcare expense reimbursement, many are also realizing that HSAs are a viable retirement savings option as well.

This begs the question — if people had to choose between investing in their 401(k) or maxing out their HSA for the year, which one is a better retirement savings option?

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Topics: Employee Benefits, HSAs, Retirement Planning

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Five Ways to Support Your Employees This Election Season

Jeff Griffin

Voter turnout in the 2018 election was the highest our country has seen for a midterm election in the last century. Despite this, voter turnout in the U.S. remains lower than in other developed countries. In fact, during the past century, U.S. voter participation has hovered within a 12-percentage point range, from just under 50% in 1924 when Calvin Coolidge won, to over 61.6% in 2008, when Barack Obama won the White House.

While many factors contributed to the record rate of participation in the 2018 midterms, one notable action was that hundreds of companies, including Gap, Patagonia, and Target, encouraged their employees to vote. (Some companies even launched voting programs directed towards their consumers.)

As we've addressed in other blog posts, this dynamic of politics in the workplace requires delicate handling. After all, taking a partisan approach to civic engagement can alienate both employees and customers in today's hyper-partisan environment.

Nevertheless, a Harvard Business Review study suggests a "sweet spot" for companies who want to support the vote: being pro-democracy and pro-voter, without being partisan. Furthermore, there's evidence that companies who support and encourage political engagement derive a multitude of benefits.

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Topics: Company Culture, Paid Time Off (PTO), Social Media, Mental Health

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The Growing Incompatibility of Social Media and Workplace Mental Health

Jeff Griffin

A global pandemic. Social unrest. A presidential election. Now a Supreme Court confirmation. A perfect storm if ever there was one. Never before have I seen the country so divided over such a confluence of events, and never before have I seen such tremendous stress placed upon our collective workplace and individual mental health. I see it in my family, my friends, my neighbors, and even my employees.

With this in mind, I sat down over the weekend to watch a new Netflix documentary called The Social Dilemma. Frequent readers of this blog know that I've never really used it in the past to recommend a particular piece of media, except for some excellent Ted Talks related to the workplace and others tangentially related to employee benefits.

Nevertheless, I found The Social Dilemma so riveting, so concerning, and so timely, that I feel compelled to recommend that everyone sit down with their families and watch this film. In fact, I'm asking my entire workforce to do just the same.

This documentary cuts between "conscientious Silicon Valley defectors" from Facebook, Instagram, Twitter, and Google to sound the alarm about the incursion of data mining and manipulative technology into our social lives and beyond.

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Topics: wellness, Social Media, Mental Health, COVID-19

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Working Parents Struggle With Caregiving And Childcare In Midst of Pandemic

Jeff Griffin

Even before the pandemic hit, working parents struggled to meet the needs of their employers and families. Then came the school and daycare closings, and working parents who were already at their breaking points got pushed even further. 

Seven months into the pandemic, things aren't much better for this group of caregivers. With most child care centers still closed around the country and the vast majority of schools practicing remote learning, working parents are dealing with the overwhelming task of once again juggling caregiving and work responsibilities as we head into the Fall.

And while much attention has been given to parents trying to balance their professional responsibilities with home-schooling and taking care of their children, there are also millions of people who are juggling remote work and eldercare for aging parents and other relatives.

Balancing work and caregiving responsibilities is contributing to decreased productivity, poor mental health, and increased stress among employees. All this is leading to lower morale, higher absenteeism, an increased risk for all sorts of health conditions, and higher health care costs.

Just consider a few of the stunning findings from a survey from Boston Consulting Group (BCG), conducted earlier this summer;

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Topics: COVID-19

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Cost of Employee Benefits: What Does the Average Employer Spend?

Jeff Griffin

When helping employers cultivate employee benefits packages, we’re often asked to aggregate insights on what their peers are spending on their benefit programs. The answers vary widely based on multiple factors, including geography, industry, size of the workforce, the overall health of the workforce population, and the health of their respective businesses and the economy.

Employee benefits benchmarking is one of the best ways to figure this out and the best way to get at this data is through a combination of public and proprietary information (the latter of which can be costly, but also quite necessary).

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Topics: Employee Benefits, Audits, CFO, employers, CHRO, Voluntary Benefits, Ancillary Benefits, Worksite Benefits

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Pandemic-Driven Changes To Employee Benefits for 2021

Jeff Griffin

Last week we addressed how this open enrollment season is shaping up to be like no other benefits enrollment period we've ever experienced. In that blog post, we offered a number of suggestions for how employers can best prepare for the choppy seas which lie ahead.

This week we want to share the shifts we're seeing in the employee benefits employers are offering, due to the altered landscape brought about by the COVID-19 pandemic; from products and services to policies and medical premiums.

What we've found to be most surprising is that despite some companies cutting costs through layoffs, furloughs, cuts in pay, and reductions to 401(k) matching programs, employers who can afford to do so are broadening their benefit programs due to the pandemic.  

Here are some of the most significant changes we're helping our clients roll-out.

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Topics: COVID-19

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A Brief History of Employer-Sponsored Healthcare [From the 1930s to Now]

David Rook

A Brief History of Employer-Sponsored Healthcare [From the 1930s to Now]

As Americans continue to debate the impact of the Affordable Care Act (ACA), perhaps a quick look at the historical timeline of employer-sponsored healthcare will provide context for the state of American healthcare as it exists today.

Small Beginnings

Before the 1930s, the American public largely paid its own way where medical costs were concerned. With the exception of a few industries, employers by and large had little motivation to provide health coverage. Americans who worked in dangerous professions like mining, steel, and railroads had access to company doctors in industrial clinics or union-operated infirmaries. Though this was not healthcare as it exists today, these company-sponsored clinics were some of the earliest precedents of businesses becoming involved in their employees’ well-being.

employer sponsored healthcare ebook

The '30s: The Great Depression

After his election to the presidency in 1932, Franklin D. Roosevelt chose not to pursue universal healthcare coverage. Several factors influenced his decision, not the least of which was major opposition from the American Medical Association. Roosevelt toyed with the idea of nationalizing healthcare as part of his plan for Social Security. However, he was a politically astute man, and he realized that tying universal health coverage to the Social Security Act might doom both initiatives to failure.

Of course, Roosevelt's decision left unresolved the pressing need of many Americans for some way to deal with healthcare costs. In the grips of the Great Depression, many were hard pressed to find money for essentials like food and shelter. Healthcare often fell by the wayside for families working to access the basic necessities of life. 

Into this environment came the beginnings of private health insurance. Blue Cross and Blue Shield plans paved the way for private insurers to begin crafting plans to meet the needs of the growing market. Still, at this stage, employers were not generally in the picture, and these original health insurance offerings were purchased almost exclusively by individuals.

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Topics: Affordable Care Act, Education

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Preparing for an Unprecedented Benefits Open Enrollment

Jeff Griffin

Fall is just around the corner, which also means we're about to enter an employee benefits open enrollment season like no other that has come before. Many organizations are still operating fully remote. Others are still trying their best to reopen as safely as possible amid mixed messages and fluid guidelines from state and local governments.

Suffice to say, open enrollment planning is the last thing on anyone's mind, except that is, for your employees, who are more concerned than ever about having the right coverage and savings options in place during these uncertain times.

Procrastinating or allowing yourself to get too distracted from benefit decisions and enrollment planning is a recipe for disaster, given what's at stake this open enrollment season.

Here's what we're seeing out there and our advice on how best to prepare for open enrollment.

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Topics: Communications, open enrollment, COVID-19

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Six Things Employers Can Likely Expect From Congress's Phase 4 COVID-19 Relief Bill

Jeff Griffin

As of yesterday, Congress is back in session, but only for a few short weeks. If lawmakers can work together to produce another COVID-19 relief package, it's likely to be the last major piece of legislation passed before the 2020 election.

With prior stimulus measures slated to expire over the next few weeks, the economy continuing to falter as the pandemic resurges across the country, and a presidential election looming, the stakes simply couldn't be any higher.

Back in May, the House of Representatives passed its Phase 4 bill, known as the HEROES Act. The bill has been up for review since early July, though Senate Republicans, who prefer a measure with a far more tempered price tag, have been reluctant to consider it.

The House's $3.5 trillion relief bill would extend enhanced unemployment benefits, offer additional direct payments to taxpayers, and provide assistance to state and local governments, among other things.

The Senate is expected to introduce their own version of a relief bill this week that will have to be reviewed and negotiated between the two chambers before they recess in early August.

Several economic proposals impacting small and midsize businesses have been gaining consensus among lawmakers for weeks, so the final version of the Senate bill could contain elements of all of them.

Here are six things employers can likely expect from the Phase 4 bill; 

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Topics: Legislation, COVID-19, Coronavirus

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Five Ways COVID-19 Is Reshaping HR

Jeff Griffin

With fluctuating infection rates, predictions of a second wave, and conflicting official guidance, organizations need to adapt quickly if they want to survive, yet alone succeed in the midst of, and even after, the coronavirus pandemic subsides.

HR teams stand at the forefront of these efforts. For years, HR departments have been tasked with ushering in fundamental workplace changes, and this moment is no different.

While this list could be far longer, here are just five ways the coronavirus is reshaping HR and how departments can adapt to these new challenges.

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Topics: Company Culture, Telecommuting, FMLA, COVID-19

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EEOC Issues 7th Update To Employer Guidance on Coronavirus and the ADA

Jeff Griffin

Yesterday, the Equal Employment Opportunity Commission (EEOC) issued their seventh update to nearly 50 FAQs they have been publishing since March 18th, addressing how employers should comply with the Americans with Disabilities Act (ADA) while also observing all applicable emergency workplace safety guidelines during the coronavirus pandemic.

While their latest update primarily addresses antibody testing, the guidance, in its entirety, is quite informative, so much so that we wanted to share it here.

While it's a good idea for every employer to follow the CDC's latest guidelines for maintaining workplace safety, only employers with 15 or more employees are subject to the ADA (though smaller employers may be subject to similar rules under applicable state or local laws.)

Regardless, even smaller employers can benefit from the guidance provided in these EEOC FAQs about ADA compliance. 

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Topics: Compliance, Telecommuting, COVID-19

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The Pros and Cons of Monitoring Work-From-Home (WFH) Employees Remotely

Jeff Griffin

Due to the coronavirus (COVID-19) pandemic, more employees are working remotely than ever before. And, even as businesses begin to reopen across the country, remote work will likely remain popular for the foreseeable future.

While remote work arrangements help keep employees healthy and safe in the midst of the COVID-19 pandemic, they create unique challenges for teams and managers. One of these challenges involves monitoring remote workers. Employers across the nation are leveraging various technologies and tools to monitor employee productivity, and active and idle time.

While these tools can help employers ensure employees are working while they’re at home, they come with their own set of legal risks. Moreover, the practice of using such tools to monitor employees may create tension between employees and managers, as employees may feel like they’re not being trusted.

There are benefits and drawbacks to monitoring remote employees, as well as a host of legal considerations. This article provides a general overview of the pros and cons of monitoring remote workers and outlines general best practices for doing so.

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Topics: Compliance, Telecommuting, COVID-19

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Common Employment Practices Claims Arising Out of COVID-19

Jeff Griffin

COVID-19 has brought massive upheaval upon the American workplace. Employers have found themselves drafting and implementing policies and procedures addressing a wide array of issues including remote work, layoffs, furloughs, pay cuts, workplace conditions and many more.

Not surprisingly, the uncertainty wrought by COVID-19 has left employers at an increased risk of exposure to employment-related claims alleging wrongful termination, discrimination, retaliation and many others.

In this post today we'll cover the most common potential causes of action related to COVID-19 that may lead to employment-related litigation. As is the case with all inherently legal issues, employers are strongly advised to seek the guidance of legal counsel when faced with any of the claims discussed here.

WORKPLACE HEALTH AND SAFETY

There have already been a multitude of safety violation claims filed under the Occupational Safety and Health Act (OSHA) and state equivalents. These safety violations typically allege that an unsafe workplace has caused sickness and/or death due to COVID-19, or that an employer failed to take appropriate measures to reduce COVID-19 exposure and spread within the workplace.

Such “appropriate measures” might include failure to provide hand-washing stations, sanitizers, masks, or adequate protective gear on location. Other claims have alleged that employees have been unable to practice social distancing due to the nature of their jobs.

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Topics: Compliance, Risk Management, COVID-19, ERISA

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IRS Provides Relief to Those with Overfunded FSAs

Jeff Griffin

With daycare centers closed and summer camps turning kids away, employees who socked away money in their Dependent Care Flexible Savings Accounts (DCFSAs) are worried their use-it-or-lose-it account balances are going down the drain.

This concern is also shared by those who tucked away pre-tax savings in Health Care Flexible Savings Accounts (HCFSAs) to cover eligible health care expenditures. With hospitals postponing elective procedures and patients skittish about entering health care facilities, savers simply aren't racking up enough receipts to deplete their FSA balances.

Both groups can now breathe a sigh of relief, since new guidance from the IRS will allow most employees to make midyear pre-tax contribution adjustments to their Health Care and Dependent Care FSAs, which typically aren't permitted once enrollment elections are set.

Historically, the only exception to this rule was if an employee experienced a Qualifying Life Event (QLE), defined by the IRS as a marriage, divorce, job change, birth or adoption of a child, or when a dependent child reaches age 26.

In addition to allowing midyear savings account adjustments, the IRS is also permitting midyear health plan enrollment changes.

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Topics: Legislation, HSAs, FSAs, COVID-19

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Some Reluctant to Return to Work; The Impact on PPP Loans and Unemployment Benefits

Jeff Griffin

As states begin to ease stay-at-home orders, businesses that shut down to minimize the spread of COVID-19 are starting to reopen. But as some employers are finding out, not every employee is ready to get back to work.

Companies that took out loans under the Paycheck Protection Program (PPP) are worried that their staffs' reluctancy to return to work will put their PPP loans in jeopardy of having to be paid back. (Loans under the PPP are only forgivable if employers rehire the same number of full-time employees they used to calculate their PPP loan amount in the first place.)

At the same time, employees who are turning down call-backs from their employers are worried they will no longer be able to collect unemployment benefits, made significantly richer under the CARES Act coronavirus stimulus bill. The New York Times estimates workers in more than half of states are receiving more in unemployment benefits than they did from their normal salaries.

Recognizing this quandary for employers and employees, here's what the Small Business Administration (SBA) and the Department of Labor (DOL) are doing to address this.

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Topics: Legislation, COVID-19, Reopening For Business

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The Financial Impact of COVID-19 On Self-Funded Employer-Sponsored Group Health Plans

Jeff Griffin

Employers are understandably confused when it comes to trying to predict how the coronavirus epidemic will impact their group health plans. Utilization is way down for preventive, elective, and non-emergent services, while expenses directly relating to the testing and treatment of COVID-19 are way up.

Employers aren't the only ones who are perplexed; many employee benefits experts are also in disagreement as to how all this will play out. Willis Towers Watson estimates that employer health care costs might increase by 4 to 7 percent for calendar year 2020, while Gallagher is predicting just the opposite, suggesting that a 15% decrease in medical expenses is possible. Others, as you'll read about later, are suggesting the potential for a staggering 40 percent increase in premiums next year. 

Employers, most notably those with self-funded group health plans, must be mindful of these wide swings in predictions. Regardless of which way things play out, they need to take careful steps to ensure the financial viability of their health plans during this crisis.

So how can employers forecast and prepare for these shifts in cost? It's especially difficult because the impacts of this pandemic are highly dependent on the geographic, demographic, and economic risks which impact every employer quite differently.

Here are some steps self-funded employers should take, along with some predictions on what might happen to various cost-drivers of medical plans.

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Topics: Cost Containment, Legislation, self-funding, COVID-19

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Suggestions for Reopening a Business After the Coronavirus Shutdown

Jeff Griffin

Americans are suffering from "cabin fever." That's how both New York Governor Andrew Cuomo and President Trump described the American psyche this past weekend, with much of the country growing weary of spending so much time at home. President Trump went even further when he sent out Tweets encouraging citizens of three states to push for more immediate reopenings than planned.

Governors of those states, Minnesota, Michigan, and Virginia, were left confused, having been told just days earlier by the President that the decision to reopen would be left up to them, though just days prior they were told the opposite by the President, who claimed the decision to reopen the country rested solely with him.

Governors are understandably feeling a bit whipsawed by this flip-flopping. Still, it's fair to say that there isn't a governor across the country who isn't eager to ease restrictions that have crippled state economies. The vast majority of Governors, however, are balancing their decisions to reopen with local public health concerns and the White House's very own Guidelines for Opening Up America.

Reopening Means Renewed Opportunities for The Virus to Spread

American workers are also anxious to get back to work, and business owners are desperate to see the wheels of commerce turn again. But the fact of the matter is this - businesses are going to reopen before there is widespread testing for COVID-19, much less general availability of antibody testing, which will indicate if an employee was previously infected and has now mounted an immune response to the disease.

This is to say nothing of the 12-to-18 month roadmap to developing an actual vaccine for the virus, nor the manpower required to do meaningful contact tracking. This means that the coronavirus will have renewed opportunities to spread as workers return to the job.

Without Formal Guidance, Businesses Are Essentially Winging It

Without common and well-defined safety procedures for reopening, businesses are implementing ad hoc procedures with vastly mixed results and constant changes. OSHA is stressing that its guidance isn't regulation, but rather advisory.

Many frustrated business leaders are looking to "essential businesses" that never shut down for guidance, while others are looking for inspiration from companies in overseas markets where the curve of the pandemic subsided weeks ago.

So what should employers do to prepare for reopening? What actions can they take to make workplaces safe? What steps can they take to test workers and keep them healthy?

Here are some suggestions;

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Topics: Legislation, COVID-19, Reopening For Business

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Leaves of Absence: Do Employers Need to Provide Health Insurance During These Times?

Jeff Griffin

Employees who take qualifying leaves of absence are provided multiple protections by way of the Family and Medical Leave Act (FMLA), the Uniformed Services Employment and Reemployment Act (USERRA), and many state laws.

The most well-known protection is the guarantee of the same or an equivalent job when employees return to work, but there are also other protections. For example, many of these laws stipulate employers’ obligations regarding health insurance during employees’ qualifying leaves of absence.

The following is a breakdown of FMLA, USERRA, and some general state laws with regards to employer-provided health insurance coverage.

FMLA and Health Insurance

In order to meet the requirements for an FMLA-qualifying leave of absence, employees must meet four criteria.

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Topics: Compliance, Qualifying Life Events, FMLA, USERRA

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New Coronavirus Layoffs Predicted to Hit Sectors Once Deemed Safe

Jeff Griffin

With funds reportedly running dry overnight in the $350 billion Paycheck Protection Program, it was with great trepidation that I read an article in the Wall Street Journal this morning suggesting that a second round of coronavirus-related layoffs is already underway, and that very few industries will be spared this time around.

This prediction was further bolstered when the Labor Department announced, just a few hours ago, that 5.24 million more weekly jobless claims were filed last week, exceeding the 5 million expected from most economists. This brings total unemployment claims to just over 22 million, virtually wiping out ten years of spectacular U.S job growth in less than a month. 

It would be an understatement to say that that the damage to the U.S labor market has been profound. And economists say there's more to come. But there's also been considerable discussion recently about markets "opening back up", perhaps as early as the end of this month.

So which industries are next to be hit, can this be avoided, and how long might it take for things to bounce back once we return to what is sure to be a "new normal"?

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Topics: Legislation, COVID-19, Reopening For Business

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Struggling Employers Are Conflicted; Unemployment Benefits vs. Paycheck Protection

Jeff Griffin

Many employers hit hard by COVID-19 are wondering if they should cut payroll expenses through furloughs and layoffs. These temporary actions quickly reduce payroll expenses, while providing affected employees with access to the greatly enhanced unemployment benefits now available, thanks to the CARES Act.

Most furloughed and temporarily laid-off employees can also maintain their health benefits while collecting these unemployment benefits. However, the extent can vary based on medical carrier contracts with employers, and variations in state laws.

Just this morning, a piece in the Wall Street Journal discussed how more and more employers are going this route, though many are doing so on a voluntary basis since these richer unemployment benefits help some workers more than others. (In some cases, which we'll address a bit later, certain employees can actually make more on unemployment, at least for the moment.)

Complicating an employer's decision to pare back payroll expense in this way is another provision in the CARES Act called the Paycheck Protection Program (PPP). This program, which I covered extensively in my last blog post, is designed to encourage employers to maintain staff by providing forgivable loans to employers who resist cutting their workforce.

The PPP has already proven to be so popular that Congress is already moving to approve additional funding for the program. Congress has thus far approved $350 billion in potentially forgivable small-business loans, but early demand suggests the program may run dry. Treasury Secretary Steven Mnuchin confirmed in a tweet yesterday afternoon that his department will ask for an additional $250 billion for the small business program.

Which of these options is better for your employees, and which option is better for you as an employer? A lot depends on additional operating expenses incurred by an employer, employee income, duration of benefits, accessibility of each relief program, and the long-term impact of both decisions. And of course this dilemma is predicated on an employer not planning on ceasing operations altogether.  

Let's take a look at each option in greater detail.

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Topics: Legislation, COVID-19, Reopening For Business

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Three COVID-19 Financial Relief Programs For Small Business

Jeff Griffin

While we've fielded thousands of questions these past few weeks about the COVID-19 pandemic, the vast majority of inquiries most recently have been about emergency financing relief for small business.

Here is what we know about three financial relief programs, each made possible by the CARES Act recently signed into law; 

  • CARES Paycheck Protection Program (PPP)
  • CARES Business Debt Relief Program
  • CARES Economic Injury Disaster Loans (EIDL) & Emergency Economic Injury Grants (EEIG)

As a reminder, we update both of our COVID-19 Download Resource Centers daily with regulatory briefs, legislative summaries, newsletters, flyers, and posters for you to use as you see fit.

Make sure to bookmark this resource area for ease of reference later.

CARES PAYCHECK PROTECTION PROGRAM (PPP)

What is the Paycheck Protection Program?

The PPP is a program designed to minimize layoffs during the coronavirus pandemic. The PPP provides businesses with fewer than 500 employees with 100 percent federally-guaranteed loans, which may be forgiven, if borrowers maintain their payroll during this pandemic.

Must a PPP loan be paid back?

No, providing an employer maintains their payroll, the loan will be forgiven. We'll address the amount of loan forgiveness available later in this article.

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Topics: Cost Containment, Legislation, COVID

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Employer Impact; The $2 Trillion COVID-19 Stimulus Package

Jeff Griffin

To say that the Coronavirus (COVID-19) pandemic has put a significant strain on every aspect of daily life around the world would be an understatement. As the spread of the disease shows no sign of slowing down, there remains steadily increasing concern in this country, not only about the health of our citizens, but also our economy, which is now in tatters, through no fault of its own.

In response, on Friday, the United States Congress passed a $2 trillion package to provide a jolt to our economy, reeling from the deadly virus. This is the third aid package from Congress and is it designed to keep businesses and individuals afloat during an unprecedented freeze on the majority of American life.

This will most likely not be the last stimulus package Congress will have to enact. This is especially true given that President Trump, just yesterday, extended his administration's social-distancing guidelines through the end of April, as the peak death-rate from the virus is expected to hit in two weeks. (The death toll from COVID-19 past 2,000 over the weekend.)

Most economists are in agreement that last Friday's $2 trillion package isn't a stimulus plan at all, but rather a relief package. Senate Majority Leader Mitch McConnell (R-KY) described the legislation this way; "No economic policy can fully end the hardship, so long as the public health requires that we put so much of our commerce on ice. This isn't a stimulus package. It is emergency relief. Emergency relief. That's what this is."

All Americans would do well to understand the provisions of this latest stimulus/relief package, as it will offer direct relief to businesses and individuals alike. Here are the details.

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Topics: Cost Containment, Legislation, COVID-19

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The History of Medicine and Organized Healthcare in America

Jeff Griffin

The American history of medicine and organized healthcare is quite a bit different than that of most other first world countries.

While the Civil war propelled the progress of American medicine much faster than what would have probably transpired without it, our staunch belief in capitalism has prevented us from developing the kind of national healthcare the United Kingdom, France, and Canada have used for decades.

As a result, we have our own unique system that has evolved drastically over the past century into something that is both loved and hated by its citizens.

Whichever end of the spectrum you lean toward, there’s no doubt about it: the history of medicine and organized healthcare in America is a long and winding road. How we've gotten to where we are today is quite a story, so let’s dive in...

The History of Medicine and Organized Healthcare: From the 1700’s to Now

The 1700’s: Colonial Times

Medicine was fairly rudimentary for the first few generations of colonists who landed in the new world, primarily because very few upper-class physicians emigrated to the colonies. Women played a major role in administering care in these early days, most especially when it came to childbirth.

Mortality in those early days was extremely high, most notably for infants and small children. Malaria was particularly brutal, as was diphtheria and yellow fever. Most of the sick were treated with folk remedies, though smallpox inoculation was introduced earn-on (long before it was embraced in Europe.) In these early days, there was virtually no government regulation or attention paid to public health.

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Topics: Employee Benefits

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Senate Majority Leader Sets Midnight Deadline for Third Stimulus Package

Jeff Griffin

 

“As frightening as yesterday’s unemployment numbers were, it’s merely a preview of how bad things are going to get.” That’s a quote from today’s Wall Street Journal, and it’s probably an understatement.

With businesses all around us temporarily shutting down, and some outright going out-of-business, the U.S. economy is headed off a cliff, into uncharted territory, and our leaders know it.

With Senators on both sides of the isle disagreeing over how best to help individual Americans during the coronavirus pandemic, they are at least unified in the pressing need to get something more done - and as fast as possible.

If met, tonight’s midnight deadline, declared just an hour ago by Senate Majority Leader Mitch McConnell, would make it possible for the legislation to be drafted at breakneck speed over the weekend. This would allow Senators to vote as early as Monday on what is sure to be a wide-ranging stimulus package which is likely to top $1 trillion.

Here's what they are considering.

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Topics: Legislation

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Senate Reverses Course, Agrees to Pass Coronavirus Relief Bill For Small Business

Jeff Griffin

 

Note: Since publishing this post (as seen below), the FFCRA legislation has been revised. While it's been billed as a "technical correction" by Democratic leaders, the changes are substantial. The new measure will still provide two weeks of paid sick leave to workers affected by the pandemic, but the next 10 weeks paid leave will be limited to only those workers caring for a child whose school or day care has been shut down. (Workers who had been in quarantine, or caring for a family member affected by the crisis, will not be eligible for the additional 10 week of paid leave.)

In a press conference just a few hours ago, Senate Majority Leader Mitch McConnell (R-Ky.) announced that the Senate will, in fact, pass the Families First Coronavirus Response Act (FFCRA) which was passed by the U.S. House of Representatives over the weekend.

Senators had been critical of the House legislation, describing it as a “non-comprehensive bill” that simply doesn’t do enough to help small business. Earlier today Senator McConnell went so far to say that the the Senate would not pass the bill unless it included “significant and bold new steps”.

Realizing that changes to the bill would result in the measure having to go back to the House for approval, the Senate reversed course this afternoon, anxious to show the country bipartisanship in the face of a global pandemic.

"A number of my members think there were considerable shortcomings in the House bill. My counsel to them is to gag and vote for it anyway," McConnell said.

McConnell then pledged not to adjourn the Senate until passing the House bill, as well as a third stimulus package, which is expected to top $850 billion and focus on small business and industry.

Here are the details of the "phase two" package the Senate looks to pass as early as this evening.

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Topics: Prescription Drugs

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Fearing Quarantine, Employees Are Anxious To Stock-up On Prescription Medications

Jeff Griffin

Yesterday, in an effort to prevent the spread of coronavirus (Covid-19) on its campus, Eli Lilly became yet another high-profile U.S. company outside the state of Washington to ask some of its employees to work from home.

This comes on the heels of similar actions last week by several Seattle-based companies; Amazon, Facebook, Microsoft, Twitter, and Google have all told their employees to remain home.

With a prediction by Harvard epidemiologist Dr. Mark Lipsich that 40-70 percent of the global population will eventually become infected with Covid-19, U.S. companies are all taking note. And with Health and Human Services (HHS) Secretary Alex Azar acknowledging that this is now a public health emergency, government and non-governmental agencies are finally in lockstep.

Accordingly, the Department of Homeland Security (DHS) has issued Covid-19 preparedness guidelines which call for, among other things, stockpiling a 2-week supply of water and food, and obtaining "a continuous supply in your home of prescription medications".

Having Extra Medications on Hand Is An Excellent Idea

The advice of having an emergency supply of medications on hand "is excellent," according to Peter Jacobson, with the University of Michigan's School of Public Health. In an interview yesterday with National Public Radio, Mr. Jacobson went on to say, "People should not be caught short of having enough heart medication, diabetic medication, and anything potentially lifesaving, that they need on a routine daily, weekly, or monthly basis."

That said, and as you and your employees are probably finding out, stocking-up on prescription medications is not as easy as it sounds. Here's why.

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Topics: Prescription Drugs

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Workplace Coronavirus Preparation: Telecommuting Policies & Best Practices

Jeff Griffin

"It has a 9/11-like feel." That's how the CEO of Southwest Airlines last night described the impact of coronavirus on its business. While this might not be a surprising assessment from a global carrier like United Airlines, it's somewhat shocking to hear from Southwest, since it doesn't even serve Asian and European markets.

So what's going on here? Is this coronavirus (Covid-19) really something to fear here in the United States, or is this mass hysteria nothing more than a media-driven panic, as Dr. Drew suggested as recently as this morning on Fox News?

So much distrust of the mainstream media and our government institutions has been sewn into the fabric of our country these past few years that it's admittedly very hard to tell. At this point, it probably doesn't really matter if it's real or not. The perception is that it's real, and as we've been taught for decades now, perception is reality.

In fact, just moments ago, while writing this blog post, the first U.S. college announced it was closing down for the semester, moving 50,000 students to online learning. And as I was adding this to my post, I received an alert that the Mayor of Austin just cancelled the South by Southwest music festival and conference.

I don't know about you, but this feels pretty real to me.

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Topics: wellness, Preventative Care, workplace wellness, Telecommuting

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Coronavirus (Covid-19); Its Impact on Employers, Employees and The Workplace

Jeff Griffin

It's not a matter of if, but when. That's what Federal authorities finally said yesterday regarding the likelihood of the coronavirus spreading across the United States.

Infectious disease experts are now calling on businesses, schools, and communities to brace themselves for what they see as the inevitable outbreak of the coronavirus across the country.

"The disruption to everyday life might be severe," said Dr. Nancy Messonnier, Director of the National Center for Immunization and Respiratory Diseases at the Centers for Disease Control and Prevention (CDC).

Strategies to contain the virus on our shores, now officially named Covid-19, have thus far been based on isolating those who have contracted the virus, as well as quarantining those who may have been exposed to those individuals.

Authorities now admit that as the virus becomes more widespread, containment strategies will likely expand to the closing of schools, the canceling of mass gatherings, and the implementation of widespread telework for employees.

With financial markets across the world tanking and President Trump now scheduled to address the nation tonight, it now appears as if the threat of a global pandemic can no longer be ignored nor minimized by those who have thus far claimed that talk of a pandemic was nothing more than fear-mongering by the media.

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Topics: wellness, Preventative Care, workplace wellness, Telecommuting

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Using Behavioral Economics in Employee Benefits and Workplace Wellness

David Rook

So what exactly is behavioral economics and why is it a useful tool for motivating behaviors?

Behavioral economics is the use of psychological, social, cognitive, or emotional factors to influence a person's behavior when it comes to making economical decisions. 

An excellent example of this in workforce wellness is when employers use incentives to encourage or discourage a specific thought or action.

In a blog post earlier this year, Compensation Cafe used smoking as an example of a behavior that many employers may want to discourage, since it's both unhealthy and disruptive. The challenge is doing so in an effective and non-offensive manner.

The following are five different types of behavioral economics to facilitate change, using smoking cessation as an example.

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Topics: Employee Benefits, Behavioral Psychology

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Is Medicare-for-all Good for Business Owners and Employees?

Jeff Griffin

Today the first official votes will be cast, both in Iowa and California, for the 2020 presidential election. A hot button topic in the discourse leading up to this moment has been whether the country should migrate to a single-payer healthcare system commonly referred to as "Medicare-for-all."

While every Democratic candidate still in the running supports some level of change to the current healthcare system, Medicare-for-all is a solution championed primarily by Vermont Senator Bernie Sanders and Massachusetts Senator Elizabeth Warren.

Both are pushing for a single-payer solution where Americans would be enrolled automatically in a government-run medical insurance plan. Both of their policies call for essentially disbanding private insurance, or relegating it to something only needed to supplement care outside of the provisions provided in their single-payer solutions.

Should Employers Embrace Medicare-for-all?

Would this transition to Medicare-for-all be a good thing for employers, 4.5 million of which are providing employer-sponsored group health insurance to over 160 million Americans representing 49 percent of the country's total population?

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Topics: Cost Containment, Disruption, Legislation

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Best Practices For Maintaining Legally Compliant Workplace Wellness Programs

Dr. Christine Maxwell

There are several comprehensive federal statutes that impact workplace wellness programs. While employers who invest in wellness initiatives almost always do so with the best of intentions, violations of these regulations can be costly.

Today we'll focus on three key federal laws which employers should keep in mind when building out a wellness plan. They are as follows;

1. The Health Insurance Portability and Accountability Act

The Health Insurance Portability and Accountability Act (HIPAA) includes nondiscrimination rules that apply to wellness plans being offered in connection with group health plans. Under HIPAA, workplace wellness programs are divided into two categories: participatory wellness programs and health-contingent wellness programs.  

Here are the main differences between these two types of programs;

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Topics: Employee Benefits, Compliance, wellness, employee wellness, wellness program

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Keeping New Year's Resolutions - Here's How Employers Can Help

Dr. Christine Maxwell

The new year is often a time for people to pause and reflect on the past year and consider things they’d like to change. This leads to new year’s resolutions, which frequently include health-related outcomes. Soon after, however, resolve to keep these resolutions starts to get a bit shaky.

Some of the most common new year’s resolutions including losing weight, eating better, exercising more, and engaging in more self-care. Anyone who belongs to a fitness club knows that January is the busiest month of the year, but the crowds start to thin out around mid-February, if not sooner. By that point, most people have given up on their new year’s resolutions and the steady gym members get their favorite machines back.

The bad news is the failure to implement the healthy lifestyle changes your employees were working on might have adverse effects on their mindsets. By the end of February, if they’ve abandoned their new year’s resolutions, they’re back to their old habits, picking up fast food at lunch, downing cans of soda, and probably feeling bad about themselves.

The good news is that you can help them turn things around. Maybe they need a little extra encouragement and support to follow through with their new year’s resolutions, both of which you can provide to them with a bit of effort.  

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Topics: Employee Benefits, wellness, workplace wellness, cost management, Culture

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What’s the Difference Between an Employee Benefits Broker, Consultant and Advisor?

Jeff Griffin

Crafting an employee benefits program for your workforce can be a daunting task, not to mention a great deal of work that often falls outside an employer’s area of expertise. After all, we don’t meet many small to midsize business owners who cherish having to become experts in human resources and employee benefits.

This is precisely why most companies (even and especially large ones), lean on outside resources and subject matter experts for assistance with their employee benefits program.  

While some very small businesses bundle the procurement of benefits with their payroll provider or property/casualty broker (a practice we’d strongly recommend against - and a topic for a future blog post) most businesses elicit the assistance of a professionally licensed and trained employee benefits expert. 

There’s only one problem: most HR professionals are confused as to whether they need an employee benefits broker, an employee benefits consultant, or an employee benefits advisor. Many are also unclear of the difference between these professionals - and many wrongly assume it’s just merely semantics.

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Topics: Administration, Strategy, Corporate Communication, Account Management, Human Resources

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Skyrocketing Prescription Drug Prices - Finally In Bipartisan Crosshairs

Jeff Griffin

Last week we wrote about a recently issued Executive Order by the White House to hopefully usher in healthcare price transparency from hospitals and insurance carriers, both of whom hold their secret price negotiations close to the vest. We expressed optimism over the order’s ability to tame runaway consumer and employer healthcare costs. Sunlight, after all, is said to be the best disinfectant.

There’s another area of equal concern which has been driving up the cost of employer-sponsored healthcare for quite some time - prescription drug pricing. In a word, it is skyrocketing, with no end in sight.

The price of pharmaceutical drugs is rising 3x faster than wages, and 5x faster than inflation. In fact, more than 3,400 drugs have boosted their prices in the first six months of 2019, an increase of 17 percent in the number of drug hikes from a year earlier. And the average price hike across all prescription drugs stands at 10.5 percent.

A new coalition of health advocate groups was formed in October to make their voices heard on drug price transparency, caps on drug price increases, and other price reducing strategies. The coalition has identified drug manufacturers and pharmacy benefit managers (aka the middlemen) as the culprits, but it’s literally going to take an act of congress to get this under control.

The drug hikes come at a time when (or perhaps because) lawmakers and the Trump administration have vowed to address the problem of rising prescription costs.

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Topics: Cost Containment, Disruption, Legislation, Price Transparency

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Employers Should Welcome Healthcare Price Transparency, Despite Industry Objections

Jeff Griffin

The Trump administration, hungry to notch a win on healthcare prior to the 2020 election, continues to push ahead on initiatives designed to reign in healthcare costs. We applaud these efforts and are disappointed and dismayed by those in the healthcare industry opposed to these undertakings.

Announced November 15, the White House’s price-disclosure initiative would most certainly upend the $3.5 trillion healthcare industry. In fact, the requirements called for, by executive order, are far more extensive than many industry experts predicted. Somewhat expectedly, they have drawn the ire of hospitals and healthcare delivery providers caught in its crosshairs.

The Executive Order On Healthcare Transparency

Issued jointly by the Department of Labor (DOL), Department of Health and Human Services (HHS) and the Treasury Department, the proposal imposes new transparency requirements on group health plans and health insurers in both the individual and group markets.

In the simplest of terms, the proposed rule will force hospitals and insurers to disclose the highly secretive rates they negotiate with each other for an extensive list of services, including doctor and facility fees, supplies, and even drug costs.

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Topics: Cost Containment, Disruption, Legislation, Price Transparency

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Cyber Monday Shopping At Work: 4 Ways To Maintain Productivity

David Rook

Over half of U.S. workers will shop online while on the job this Cyber Monday. That's double the number of "work shoppers" from just a few years ago, according to recent research conducted by Robert Half Technology

Once an activity only those with desk jobs could get away with, experts point to the ease in which retailers have now made shopping from smartphones as one of the primary drivers of this dramatic increase in online shopping while at work. 

And while most workers will browse during their lunch breaks, a surprising number will shop all day long, with 44% admitting that their productivity suffers as they surf for the best deals.

Among 28 U.S. cities in the survey, Phoenix tops the list of cities with employees who admit to this hit in productivity, with San Diego and Austin following close behind.

So what can be done about this workplace productivity killer? In a nutshell, not much. Resistance is futile, as they say. In fact, in a separate survey also conducted by Robert Half, 77% of technology leaders said their firms allow "workshopping", but more than half of these same respondents (52%) indicated a preference for employees to not shop from work. (See infographic.)

So here are four ways that you, as an employer, can embrace Cyber Monday in ways designed to minimize workplace disruption and maintain employee productivity.

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Topics: Employee Benefits, Company Culture, Education, Employee Productivity

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Take Back Control of Your Employee Benefits Story on Glassdoor and Indeed

David Rook

Every business owner is concerned about their company’s reputation. It not only affects their ability to attract customers, but also the talent they’re able to recruit. And these days, the internet is providing a much louder voice to a much wider audience, making business reputation management both more difficult and more complicated.

Ideally, you want current and former employees to leave shining endorsements of your company and all it has to offer, but the reality is that not everyone will do so. Whether your role in a company is one of ownership, leadership, marketing, or human resources, part of your job is to engage in business reputation management and luckily, the very same internet making the process more difficult has managed to provide some useful tools to help you out.  

The Role the Internet Plays in Company Reputation

One of the most positive things the internet has bestowed upon us is the ability to be more transparent. We don’t buy anything without researching it and reading every review we can find, so why would job-seeking be any different? People can read the company’s website, but let’s face it: what they really want is the inside scoop. They want the dirt. They want to know why employees leave, what they’re upset about, what they wish they could change, and how good the employee benefits really are.

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Topics: Employee Benefits, Culture, Reputation Management, Social Media

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A New Theory Emerges On Employee Retention; Its Impact on Wage Growth, Inflation & Productivity

Jeff Griffin

It wasn’t long ago employers feared that the growing popularity of more portable employee benefits such as Health Savings Accounts (HSAs) might lead to a drop in workforce loyalty and employee retention.

Coupled with the ACA’s provision striking down preexisting conditions, HR professionals were fearful this would cause an exodus of workers who perhaps weren’t loyal out of choice, but rather because of their employer-sponsored healthcare coverage and yet-to-vest retirement benefits.

It turns out that these fears have been mostly unfounded. In fact, the rate at which employed workers move to new jobs has been depressed for more than a decade and has only recently approached levels seen before the 2008 financial crisis, according to data from the U.S. Census Bureau.

More precisely, and according to a Wall Street Journal article published earlier this week, 5.8% of U.S. workers switched jobs in the first quarter of 2018 (the most recent period available), compared to an average of 7% per quarter back in 2000 and 3% per quarter in 2009, the latter of which represents an historic low during this period. 

Today's still relatively low level of job switching has economists calling into question a key economic model of our time, called the Phillips Curve. It predicts that inflation rises as unemployment falls, but that hasn't happened lately. So what's going on? And what does this have to do with employee retention?

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Topics: Employee Retention, Recruitment, Compensation

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Keeping Your Wellness Program Compliant

Dr. Christine Maxwell

You don’t have to be a health insurance expert to know that healthcare coverage makes up a significant portion of businesses’ operating costs. Looking ahead to next year, Willis Tower Watson predicts the average annual per-employee cost for health insurance will increase 5.3% to $12,850 (up from $12,200 in 2017).

Understandably, employers are always looking for ways to get a firmer handle on rising healthcare costs and often turn to wellness programs as a possible solution.   

Three Important Federal Laws That Affect Wellness Plans

Before you launch a wellness program, it’s important to do your homework. Mistakes can be costly for both your employees and your bottom line. One area you should pay particularly close attention to is the intersection of wellness plans and federal law.

There are several comprehensive federal statutes that impact workplace wellness plans, so before you put your plan in place, make sure you consult with a legal expert who can help you stay on the right side of the law.

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Topics: Employee Benefits, Compliance, wellness, employee wellness, wellness program

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The Multi-Generational Definition of Work-Life Balance

David Rook

The term “work-life balance” has gotten quite a bit of buzz in recent years, thanks in part to the new priorities millennials are bringing to the workplace. This idea captures the desire to work and grow in a career, but also the desire to enjoy one’s life outside of work — with the goal of creating a meaningful sense of balance between the two.

However, it’s not just millennials who crave a healthy balance between their working lives and time spent outside the office.

The workforce is currently juggling three different generations (not including the bookend demographic groups of Generation Z and The Silent Generation) who view the working world in different ways. It’s important to define what “work-life balance” truly means to each of them, as it may change how employers can effectively motivate employees.

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Topics: Employee Benefits, millennials, Multi-Generational, Employee Retention, work life balance

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IRS Finally Announces Official Contribution Caps For FSAs, 401(k)s, HSAs and More (Includes Comparison Tables)

Jeff Griffin

This afternoon the IRS officially announced the final 2020 election/contribution limits for Flexible Spending Accounts (FSAs), qualified Commuter Benefits, and several retirement savings vehicles. (See comparison tables, below.)

Considering that many employers have already held their employee benefits Open Enrollments for 2020, today’s announcements by the IRS can best be filed under the “better late than never” category.

These IRS statements finally set official contribution limits for Health Care FSAs, Dependent Care FSAs, Limited Purpose FSAs, Qualified Parking and Qualified Transportation Saving Plans, 401(k)s, 403(b)s, most 457 plans, IRAs, SIMPLE Plans, and the Federal Government’s Thrift Savings Plan.

All of these saving plans provide participants with the opportunity to save money, either by paying for qualified expenses with pre-tax savings contributions, or by saving for retirement with pretax elections. 

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Topics: Compliance, Employee Communications, HSAs, Retirement Planning, HDHPs, FSAs

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Employee Benefits Broker: The Value for Your Business

David Rook

Like all business owners, you’re trying to navigate the murky waters of health insurance and other employee benefits. It’s time-consuming, frustrating, and ultimately not a subject you're well- versed in.

In an effort to help, someone recently suggested you use an employee benefits broker. You’re not even sure what they do and you don’t want to spend extra money on them. You've also heard of other options, such as PEOs, payroll vendors, HR software platforms and the SHOP exchange. How do you sort through all of these options and confidently make the right decision?

We're admittedly a little bias on the topic, but we highly recommend you start this process by simply talking to a benefits broker. If you don't know any (and even if you do), gather a few recommendations from your peers within other organizations. Just make sure you initiate your consultation with a trusted broker who is well regarded in the industry and your market. A broker with a solid reputation will help you quickly assess all of your options and will, in all likelihood, be completely upfront with you in the event they aren't your best option.


If requesting proposals from employee benefits brokers, it's important to inquire about specific capabilities of prospect organizations, most especially as they relate to your primary needs.  Download our free guide for 100+ sample questions and scoring template.



Once you decide to move forward with an employee benefits broker, they'll guide you through sound analytical and strategic reasoning for the benefit decisions you are making for your workforce.  Employee benefit brokers are far more affordable than you might think and good ones can be invaluable to a business, paying for themselves many times over in the savings they generate for you. Brokers are especially helpful to small businesses with skeleton HR departments but are equally as useful to well-staffed operations. 

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Topics: Employee Benefits, employee benefits broker

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19 Ways to Improve Open Enrollment Meetings

David Rook

With budgets stretched and attendance down, more and more employers seem to be doing away with face-to-face employee benefits open enrollment meetings. That's a shame, especially since healthcare coverage options are more complicated than ever before.

This drop in attendance and lack of interest in holding benefit information sessions is all the more surprising considering that healthcare literacy is still at alarming low rates. One would think that this knowledge gap would trigger anxieties which would motivate more of the workforce to attend these annual benefit presentations.

So what can employers do to help bridge this education divide? After all, if employees aren't educated on things such as HDHPs with HSAs, Limited Purpose FSAs, or even telemedicine, then how will they ever embrace these benefit options - all of which are becoming more and more popular with employers and employees alike.

Here are some employee engagement ideas you might want to try in an attempt to reengage and educate your workforce during open enrollment season;

1. Go Digital.

For better or worse, mobile devices are in our hands throughout the day. Take advantage of this and reach out to your employees through one (or several) streams.

  • Send a text message telling employees that open enrollment is coming and reminding them to read their product literature and talk to their spouses so they’ll be ready to enroll.

  • Ask them questions via email beforehand, as well as during the meeting. Try a Poll Everywhere, Kahoot, or Google Forms format to engage employees and encourage participation. These tools allow employees to answer questions anonymously while you tally responses. This is a great way to find out, in real time, which topics merit more attention, especially if employees demonstrate a lack of understanding about a particular benefit.
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Topics: Company Culture, Employee Engagement, Employee Communications, open enrollment

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4 Ways to Spice Up Employee Benefits Open Enrollment Meetings

David Rook

Autumn is here, the leaves are changing, and before you know it, a new year will start. For many employers, a rapidly approach new year means annual benefits open enrollment meetings.

But it seems like every year, it’s more difficult to get employees to attend the meetings, pay attention, and learn how they can make the most of their benefits.

All the while, the push to consumer-driven healthcare is making things more complicated. From HSAs and HDHPs to HRAs and Limited Purpose FSAs, how are employees supposed to take full advantage of the great benefits you offer if they don't take the time to learn about these new products and services? Perhaps it’s time to try something new to spice up your annual open enrollment and really engage your employees.

Here are four ideas to try to mix things up with your benefits open enrollment this year.

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Topics: Employee Engagement, open enrollment

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Deadline Fast Approaching to Release Employee Compensation Information to EEOC

Jeff Griffin

Companies across the U.S. are chasing a Monday deadline to provide the federal government with full disclosures of how they compensate workers of all genders, races and ethnicities. The data collection exercise, the largest and most detailed ever, is part of an effort by the government to close gaps in earnings.

Subject to the requirement are the more than 70,000 private U.S. companies with more than 100 workers. Collectively these companies employ more than 54 million American workers. These firms must submit their compensation information to the Equal Employment Opportunity Commission (EEOC) by September 30th.

This deadline comes almost two years after the rule, issued under the Obama administration, was originally scheduled to go into effect. In 2017 the Trump administration pumped the breaks on the rollout of the new rule, arguing that the collection and aggregation of such in-depth salary information was a burden on companies. (Advocacy groups sued the EEOC to get the pay-reporting requirement reinstated.)

EEOC officials say that this detailed compensation data, which will span virtually every industry and region of the county, will help them quickly ascertain which discrimination complaints deserve closer scrutiny, from the tens of thousands that are filed with the EEOC annually. (They received over 75,000 in 2018 alone.)

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Topics: Compliance, Risk Management, Equality

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Is it Time to Fire Your Employee Benefits Broker?

Jeff Griffin

Many companies stick with their employee benefits broker for years on end, not giving too much thought to whether a change is warranted. HR directors always have long to-do lists full of time-sensitive issues, so finding a new broker is typically the last thing on their minds — except maybe during contract renewal season if the news isn’t good (and it never seems to be with health insurance these days).

The issue here is that there is a point when it’s time to fire your broker, but recognizing it when the time comes is difficult because you have a million things on your mind and far more pressing matters at hand.

However, there are some definite signs it’s time to find a new employee benefits broker and it’s important to keep an eye out for them. Here are some of the big ones.

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Topics: Employee Benefits, Compliance, Education, Disruption, Strategy

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Is Discussing Politics In The Workplace Ever OK?

David Rook

Sex, politics, and religion. That was the list of topics I was taught when growing up to never discuss when we had guests over for dinner. Those were pretty much the ground rules Google set-out to establish last month when it issued new guidelines limiting employee discussion of politics in the workplace.

Google claimed their guidelines were intended to protect a “productive work environment” by corralling what has already become very heated water cooler talk in the run-up to the 2020 presidential election. Nevertheless, late last week the National Labor Relations Board ordered Google to stand down. In its ruling, it instructed Google to affirm employees’ rights to express their views, within the workplace environment, on political and workplace issues.

The settlement was born less out of Google’s issuance of new guidelines but rather as a result of recent complaints from conservative employees who claim they were fired due to their political views.

According to a recent New York Times article, accusations of political bias at major tech companies has become a powerful rallying cry among conservatives. This includes accusations by President Trump that engineers in Silicon Valley intentionally skewed the way their systems display content online to reflect liberal positions. For their part, major technology companies deny these accusations of bias.

To be fair, Google’s new guidelines didn’t forbid discussing politics at work, but they did require managers to address conversations that became disruptive. The updated guidelines were an attempt to dial back what has historically been the company’s wide open discourse. In addition to politics, Google also advised employees to avoid name-calling, including making blanket statements about groups or categories of people.

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Topics: Compliance, Company Culture, Risk Management, Employee Productivity

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Employee Benefit Implications for An Upcoming Demographic Milestone

Jeff Griffin

We are about to witness an important change in workforce demographics – one that has implications for virtually every company recruiting college-educated adults.

Women, you see, are about to become the majority of the college-educated workforce in this country. Back in 2007, women surpassed men as the majority of college-educated adults in the United States, but it’s taken 12 years for this change to reach the labor force.

Responding to this change, savvy companies are striving to become more attractive to female job candidates. Some of these new practices include the ways in which companies are redrafting job descriptions with more gender-neutral language, as well as changes companies are making to compensation and culture.

Changes to employee benefits programs are even more widespread, and include;

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Topics: Company Culture, Retention, trends, Recruitment, Women

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What is a Limited Purpose FSA? (And Should You Offer One?)

Jeff Griffin

With the rising cost of health insurance, many consumers are opting for high deductible health plans (HDHPs) to keep their medical premiums affordable, especially when they’re relatively young, comparatively healthy, and don't spend much of their budget each year visiting a doctor. However, many people enrolled in qualified HDHPs are disappointed to learn they can no longer, by law, participate in a traditional flexible spending account (FSA). 

The nature of how these plans are designed leaves some wondering how they’ll cover all the expenses incurred prior to reaching their deductible, which has led to the rise of health savings accounts (HSAs) and limited purpose flexible spending accounts (LPFSAs).

Only those enrolled in qualified HDHPs are eligible to open an HSA and reap the tax benefits, but many are unaware that they’re also eligible to open a limited purpose FSA (providing their employer offers one), which frees up the money in their HSA for future use — even retirement. 

What Is a Limited Purpose FSA?

HSAs are usually a major selling point of HDHPs. They allow participants to set aside a portion of their income from each paycheck in order to pay for qualifying healthcare expenses. Limited purpose FSAs are like HSAs in that participants can contribute a specific amount from each paycheck. LPFSAs are like traditional FSAs in that they make funds available immediately, rather than forcing you to wait until enough money has accumulated to access the money you need for necessary vision and dental care (whereas HSAs require funds to be in the account before reimbursement can occur).  

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Topics: HSAs, Consumer Driven Healthcare, High Deductible Health Plans, Savings Plans

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Top CEOs Tell Companies To Invest In Their Employees

Jeff Griffin

Employees, customers, suppliers, and even community neighbors all moved in front of shareholders yesterday as the primary audiences publicly held companies should utmost serve in the future.

That’s according to a statement released by the Business Roundtable, a group of CEOs representing 200 corporations around the country. This new vision recasts the prime directive of corporations from first and foremost serving shareholders (e.g. maximizing profits) to serving these new audiences.

The new mission suggests that corporations should; invest in employees, deliver value to customers, deal ethically with suppliers, and support outside communities. “Shareholders ride the caboose in this new code of corporate purpose,” said a dissenting opinion piece in yesterday’s Wall Street Journal.

Jamie Dimon, chairman and CEO of J.P. Morgan Chase and chairman of Business Roundtable, said yesterday, “Major employers are investing in their workers and communities because they know it is the only way to be successful over the long term. These modernized principles reflect the business community’s unwavering commitment to continue to push for an economy that serves all Americans.”

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Topics: Company Culture, CEO

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The Upside of Auto-Enrolling Your Workforce in Disability Insurance

Jeff Griffin

New this year, per the U.S. Department of Labor, is the ability for employers nationwide to auto-enroll employees in disability insurance coverages for ERISA-covered plans.

The implications of this decision are far reaching and merit serious consideration by employers offering disability benefits, which are designed to prevent income disruption in the event of a qualifying disability. (As with other auto-enrollment options such as 401(k) contributions, employees retain the opportunity to opt-out if they choose not to take the coverage.)

For those employers who don’t yet offer disability coverage, we strongly encourage you to read our blog post from earlier this year on why disability insurance is one of the most valuable benefits you can offer.

The Gap Between Interest and Action

At present, one in four 20-year-olds in the workforce can expect to be out of work for at least a year before they reach retirement, due to a disabling condition - that’s according to probability tables developed by the Social Security Administration.

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Topics: Enrollment, Behavioral Psychology, Long-Term Disability, Short-Term Disability

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Preventive Care Coverage Improves For High Deductible Health Plans

Jeff Griffin

The IRS has added care for a range of chronic conditions to the list of preventive care benefits that can be provided by a High Deductible Health Plan (HDHP) without a deductible.

This expansion of preventive care services is in response to an executive order signed on June 27 by President Trump. The order, designed to improve price and quality transparency in health care, directed the Treasury Department and IRS to improve the attractability of HSA-compatible HDHPs which cover low-cost preventive care, before the deductible.

The IRS issued Notice 2019-45 in response to this executive order. With this order now in place, it now classifies certain medical care services and items, including prescription drugs for chronic conditions, as preventive care for individuals with certain chronic conditions. 

Employers with HDHPs should review their plan documents and consult with their benefits broker, carriers and benefit administrators to determine how their plans might cover these new preventive care benefits on a go-forward basis. 

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Topics: Cost Containment, Education, HSAs, High Deductible Health Plans

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Common Pitfalls To Avoid With Your High Deductible Health Plan

Jeff Griffin

Employers looking to decrease their healthcare costs often rely on workforce adoption of High Deductible Health Plans (HDHPs), which offer both employers and employees lower premiums. Unfortunately, this strategy doesn’t always work out if enrollment in HDHPs (assuming employees are given a choice) fall short of forecasts.

Rightly or wrongly, HDHPs have been saddled with some baggage. Many people have difficulty making the cognitive leap from traditional healthcare plans to HDHPs for a variety of reasons; in part because change is generally difficult for people, but sometimes, it’s simply a fear of the unknown and a matter of not understanding how they work.

While we certainly aren’t advocating that HDHPs are suitable for everyone, they’re a great fit for some — especially those who are otherwise overpaying for health insurance, meaning that they’re paying high premiums, but rarely using their plans.

Here are some common pitfalls to avoid when designing and marketing a high deductible health plan and suggestions on how to avoid them.

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Topics: Cost Containment, Education, HSAs, High Deductible Health Plans

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How You Can Help Your Employees Make The Most Of The July 4th Holiday

David Rook

Many employees feel like they have to check-in with work even when they’re supposed to be enjoying paid time off. More often than not, this is a cultural issue within a company.

Supervisors might be checking-in and sending emails in the evening or on weekends. This leads their direct reports to believe they need to respond immediately, and they may even start adopting these behaviors themselves. 

Yet, research has shown time and time again that workers need frequent breaks and unfortunately, Americans leave a lot of that paid time off on the table every year. It might seem like workers would be more productive if they aren’t using all their vacation time, but in reality, skipping our vacations actually makes us less productive. To keep employees operating in top shape, we need to encourage them to enjoy their downtime — and perhaps it’s fitting to begin with the July 4th holiday. Here are 5 ways to encourage employees to enjoy their independence...and their paid time off this weekend.

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Topics: Employee Benefits, Company Culture, Paid Time Off (PTO), Employee Retention

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Employee Benefits Built With Employee Retention In Mind

Jeff Griffin

Maintaining a competitive edge often comes down to retaining a talented workforce. The growing popularity of so-called “portable” employee benefits, such as Health Savings Accounts (HSAs), certainly hasn't made this any easier. Employers trying to entice workers to remain loyal may want to focus their efforts on providing benefits which are simply too good to surrender. Offering benefits that accrue significant value over time, or improve with tenure, will help keep employees from abandoning that progress for greener pastures, lest they have to start over someplace else.

How the ACA Impacted Employee Retention

Prior to the passage and implementation of the Affordable Care Act (ACA) there was considerably less job mobility for many Americans with pre-existing health conditions. The moment insurance carriers were barred from discriminating based on pre-existing conditions, the need for individuals to stay with a company for insurance reasons essentially vanished. Many employees who were previously stuck in their jobs for fear of losing benefits were now free to explore other opportunities.

Similarly, many budding entrepreneurs set off to start their own businesses while acquiring individual health insurance via the ObamaCare exchange or through other means. One could argue that this new freedom was a benefit to both employers and employees  after all, who really wants an employee who is sticking around just because of benefits? Nevertheless, this new found “employee mobility” has made the search for "sticky" benefits all the more important.

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Topics: Cost Containment, Retention

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Employee Benefits Automation; Optimizing Online Enrollment Systems

Jeff Griffin

There are countless online employee benefits enrollment systems out there today. While each is designed to make our lives easier (employees, employers, insurance carriers, payroll providers and benefits advisors), some don't quite live up to the hype.

While the initial transition from paper enrollment to any one of these online enrollment systems typically yields tremendous upside from an efficiency, speed and data integrity perspective, it's highly unusual for an enrollment system to be fully optimized for peak performance at first launch.

Tweaking and perfecting the system in the quest to maximize performance and outcomes should be an ongoing activity within your organization. Most agree that the goal of optimizing these systems is to make them as easy and intuitive as possible for your employees to use, while also guiding educated, informed and appropriate employee benefit decisions for your workforce.

Much of what’s considered “best practice” in online benefits enrollment has been adopted from best practices in eCommerce. After all, enrolling in benefits these days isn't that far off from purchasing something off Amazon, comparing cars at AutoTrader, or configuring a laptop at Dell.

While this list is by no means complete, here are some best practices you should consider adopting to optimize the configuration of your online benefits enrollment system for peak performance.

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Topics: Employee Benefits, Automation, open enrollment, Strategy, Decision Tools

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The Importance of Paid Time Off (PTO)

David Rook

Paid time off is one of the most commonly provided benefits as well as one of the most highly regarded.

The Bureau of Labor and Statistics reports that more than 70 percent of employees have at least one form of paid time off, and the rate is much higher among certain types of employers such as large private companies and local, state and federal government entities.

In fact, in a Glassdoor survey, vacation and paid time off proved to be more important for employees than pay raises. Yet despite the desire for it, the United States remains far behind much of the world in both providing and using this benefit.

Even though there’s been a recent uptick in the number of days U.S. employees are taking off annually, they still take very few days off -- and that’s not good for anyone.

The following is an exploration of why paid time off is important to offer and why it's important to take, along with what’s normal in the U.S. and throughout the world. 

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Topics: Company Culture, Paid Time Off (PTO), Employee Retention, workplace wellness, trends, work life balance, Mental Health, Recruitment

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Some of Our Favorite Resources For HR Professionals

David Rook

HR professionals know the value of staying connected and informed better than almost anyone else in the workplace.

Often asked to stretch resources and "make do" with limited budgets, HR professionals have learned to survive by being resourceful and self-sufficient.

Life-long learners at heart, those who work in the field of human resources often tap into the wide range of information resources now available at their fingertips, thanks to the internet. 

As follow-up to a blog post we published last year, "Best Twitter Hashtags for HR Directors to Follow", here are some of our favorite resources beyond Twitter, spanning associations, books, podcasts and blogs.

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Topics: Education, Employee Retention, Strategy, Culture, Training, Human Resources

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Surprise Medical Billing Reaches a Tipping Point

David Rook

All across the country, a sweeping movement to combat surprise medical bills has been slowly percolating and is now finally gaining traction on a national level.

What began as grievances filed by wronged patients has grown into government officials at both the state and federal level championing legislation against this industry practice.

A law that recently went into effect in Arizona and recent remarks from President Trump are merely the latest in an ongoing trend that has the force to reshape how patients are billed for out-of-network expenses.

Unexpected Out-of-Network Charges Result in Surprise Medical Bills

Surprise medical billing isn’t so much an intentional practice of healthcare companies, as much as it’s a byproduct of the fractured healthcare industry. Specifically, it’s a result of multiple institutions and providers treating patients simultaneously while working for different employers.

In its simplest form, a surprise medical bill is an unexpected medical bill that patients receive for out-of-network services that they thought were in-network. The bill is sent after the services are provided, leaving patients with little recourse and high fees since out-of-network charges tend to be much higher than those in-network.

An all too common scenario shows how easy this can happen to patients. A patient goes to a hospital for a covered surgical procedure. They’ve done their research and have made sure that both the hospital and the surgeon’s practice are within their insurer’s network. In completing this due diligence, they then assume that the entire procedure will be covered as an in-network expense. Seems reasonable, right?

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Topics: Cost Containment, Legislation, trends, Arizona, healthcare costs, Arizona Regulations

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Active vs. Passive Open Enrollment; Weighing the Pros & Cons

David Rook

Employers who offer health benefits are  required each year to hold a benefits enrollment "window", commonly referred to as an open enrollment period. 

During open enrollment, employees can renew, adjust, or waive benefit options. Outside of a Qualifying Life Event, open enrollment is essentially the only time an employee can make changes to most (though not all) of their benefits. 

While an employer is required, by law, to hold an open enrollment, what's not defined is whether the enrollment needs to be structured as "active" or "passive". A passive enrollment period is one where an employee's benefit selections from the previous year simply roll-over and/or auto-migrate (within reason) to similar options. An active enrollment, on the other hand, requires an employee to elect, renew, adjust, and sometimes actively decline benefit elections. (The SPD and other plan documents will usually spell out these rules for employees.)

In a nationwide survey conducted by the JP Griffin Group this April, 2019 amongst full-time, benefit-eligible employees in the U.S., 50 percent (half) reported participating in a passive enrollment this year. Compared to a 2011 survey of employers, where 71% reported holding passive enrollments, these new findings represent a 30% decrease in the number of companies conducting their open enrollments passively.

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Topics: HSAs, passive enrollment, open enrollment, active enrollment, Strategy, FSAs, 401(k)s

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The Pros and Cons of Telemedicine

Jeff Griffin


Cultivating a truly competitive employee benefits package can sometimes seem like an insurmountable task. Most employers work in earnest to put in place the very best benefits they can afford, without compromising coverage. This is especially true when it comes to the medical portion of their program.

Telemedicine, rapidly growing in popularity, is an excellent way to supplement a medical plan without driving up costs - but it does have some drawbacks as well. So what exactly is telemedicine, and is it a good fit for your company? 

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Topics: Employee Benefits, Telemedicine, HSAs

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Full Replacement High-Deductible Health Plans (HDHPs) Losing Luster with Employers

David Rook

The verdict is in – employer adoption of high-deductible health plans (HDHPs) as the sole medical option for employees is beginning to fade.

Brought on, in part, by the need to offer richer medical benefits in the face of a tightening labor market, a recent survey by the National Business Group on Health (NBGH) indicates that 23% of large employers who currently offer an HDHP as the sole medical option for employees are planning to introduce other medical options this year. 

This represents a drop from 39 percent to 30 percent of large employers who only offer an HDHP to their workforce. Similar surveys by the Kaiser Family Foundation (KFF) and Mercer support these findings. 

The intense competition for talent (who may be seeking richer plans) is only one reason for the decline in popularity of HDHPs as an employer’s sole medical plan option. Also contributing to this waning interest has been the ongoing postponement of the Affordable Care Act’s “Cadillac tax” on higher-value plans, which was initially a driving force for HDHP adoption by employers. 

The threat of the tax has abated to the point where it seems dubious if the tax will ever come to fruition. (The 40 percent tax on high-value health plans was originally set to take effect in 2018 but was then postponed to 2020 and then again to 2022.)

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Topics: Cost Containment, ACA, Plan Design, High Deductible Health Plans

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What Is Value-Based Insurance Design and Does It Lead To More Effective Employee Benefit Programs?

Jeff Griffin

In an effort to mitigate rising health insurance premiums and increase overall efficiency within the healthcare industry, an increasing number of insurers and employers are integrating value-based insurance design into their group health plans. 

For everyone involved -- including insurers, providers, employers and employees -- insurance plans integrating value-based design help to spotlight and migrate healthcare to services that have been proven to yield better results vs. those which are less effective.

Value-Based Insurance Design Recognizes Value

Value-based insurance design recognizes that not all healthcare services provide patients with the same level of value. Simply put, some health services are more effective than others.

These insurance plans seek to encourage employees to use services that have proven to be more effective and beneficial. Decisions on which services to encourage aren’t made on conjecture, but rather are based on research that shows which services have the best positive impact on patient health given the resources invested. In most cases, encouragement is created in the form of financial incentive (e.g. lower copays).

Some of the highest value services are outpatient treatments offered at clinics, and most value-based designs focus on promoting clinical services. There is a particular surgical example, however, that illustrates how these plan designs work.

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Topics: Cost Containment, Education, Plan Design

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Four Ways Employers Can Reduce Smoking Rates Among Their Workforce

David Rook

Smoking has been in steady decline in the United States for decades, with Gallup reporting that smoking rates among adults have dropped from 45 percent in 1953 to 16 percent in 2018.

Nevertheless, according to the CDC,  almost 38 million adults in the country still smoke cigarettes regularly (defined as “every day” or “some days”). This doesn’t even take into account anyone who enjoys pipe tobacco, cigars or other cigarette alternatives.

The malignant effects of these habits are well documented. In addition to the personal health issues individuals suffer, smoking also impacts non-smokers, both in terms of health risks and more expensive healthcare.

The following is an exploration into just how much smoking costs businesses each year and what measures employers can take to reduce smoking rates among their employees.

The Added Cost of Employing Smokers

CDC research places the increased cost of employing a smoking adult at nearly $6,000 per smoking employee, per year. Much of this figure comes from lost productivity and increased healthcare costs, but it also takes into account other less obvious expenses.

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Topics: Cost Containment, wellness, Behavioral Psychology, Smoking

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Employee Benefits in the Gig Economy

David Rook

From Uber and Lyft to TaskRabbit and Fiverr, the gig economy is now firmly established as a fixture of today’s workplace. 

Gallup surveys show that about 36 percent of U.S. workers have some sort of gig, and 29 percent rely on an "alternative work arrangement" (as it's sometimes called) as their primary source of income.

With such a strong presence in the labor market, the gig economy is altering the shape of employment. The numbers from Gallup are lower than some respected economists originally reported (and lower than some less established source’s statistics), but they still show that the gig economy is here to stay. Few aspects of employment will remain unaltered by it, and employee benefits certainly isn’t immune to its impacts.

In fact, multiple issues related to employee benefits in the gig economy have already been raised. Moving forward, both government agencies and businesses will need to rethink employee benefits programs so that they adequately compensate independent contractors, online platform workers, contract firm workers, on-call workers, temporary workers and others with alternative work arrangements.

Here’s what’s being done for both the distant and near future.

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Topics: Employee Benefits, Company Culture, Recruitment

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HSA Contribution Limits; What To Watch-out For When Families Have Multiple Accounts

Jeff Griffin

An increasing number of married employees are obtaining health insurance coverage through their own plans rather than their working spouses’.

Regardless of whether this reflects sound economic strategy (depending on employer contributions), personal preference, or is the result of spousal carve-outs instituted by employers as a cost-mitigation strategy, having two working spouses each go on their own individual high-deductible health plans (HDHP) increases the chance of overfunding health savings accounts (HSAs). This is not unlike the situation some married couples find themselves in when they accidentally overfund their Dependent Care FSA by each accidentally maxing out their contributions through their individual employers.

HSA Contribution Limits for 2019

Unlike last year when the IRS adjusted HSA contribution limits multiple times during the year, the 2019 HSA contribution limits are set and fairly straightforward. They are as follows:

  • $3,500 self-only contribution limit
  • $7,000 family contribution limit
  • $1,000 catch-up limit for people age 55 and over

These represent a $50 increase for individuals and a $100 increase for families compared to last year’s numbers. The catch-up limit has remained unchanged. (All of these figures include both employer and employee contributions.)

When just one person is contributing to an HSA, these limits are easy to apply. A bank representative can explain the account to them and help them make contributions that don't exceed the applicable limit.

In situations that involve two spouses, however, staying within the contribution limit becomes a little more involved. 

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Topics: Compliance, HSAs, HDHPs

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How Does Your Employee Benefits Package Stack-up? Our 2018 Employee Benefits Benchmarking Study Is Now Available

Jeff Griffin

It’s considered conventional wisdom that the fiercest competitors can be found in the world of professional sports. After almost 30 years working in employee benefits, I beg to differ.

Greatly exacerbated by today’s low unemployment rate, the competition for talent in the business world today is as fierce as I’ve ever seen it, most especially in the fields of construction, dining, cybersecurity, nursing, and finance, just to name a few. Bryce Harper and Tom Brady have nothing on today’s business professionals in charge of talent acquisition.

As if competing for customers wasn’t enough, companies often compete against each other for the same pool of talent, whether that be within specialized industries or simply within an overlapping geographic region.

In the quest to attract the best talent, employee benefits benchmarking is crucial. This practice allows employers to gauge their organization's position in terms of benefits versus the competition. Some companies regularly conduct benchmarking as part of a strategy of good governance, while others perform benchmarking in response to something specific, such as an acquisition, the need to fill a specific role, or the launch of a new division.

Introducing Our New Partnership & Benchmarking Study

This year the JP Griffin Group joined with United Benefits Advisors to produce the nation’s largest independent health plan benchmarking survey. In doing so, we’ve created the most comprehensive source of reliable benchmarking data for employers of all sizes.

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Topics: Employee Benefits, Benchmarking, Recruitment

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Self-Funding For Small Business; A Way to Manage Healthcare Costs and Expand Options

Jeff Griffin

The popularity of self-funded group healthcare plans continues to rise. Already immensely popular with large employers, small businesses continue to embrace self-funding as a remarkably effective way to manage costs, navigate changing regulations, and expand medical plan options.

The genesis of self-funding’s popularity amongst smaller employers can be traced back to the Affordable Care Act. When the ACA was enacted back in March of 2010, its requirements prompted many small to mid-size companies to re-examine how they were offering - and funding - employee benefits.

Self-funding used to be considered an alternative funding method that was ONLY feasible for large companies who could take on greater risks and handle cash flow fluctuations in exchange for upside savings potential. Self-funding, after all, is a mechanism by which companies are essentially insuring themselves.

With the advent of the ACA, the benefits of self-funding expanded beyond just those of potential financial upside. The benefits of the transition are now far more reaching, and now benefit employers and employees alike.

Because of this, small and mid-size employers have been taking the plunge into self-funded group medical plans in large numbers. And as the industry has continued to evolve, self-funding among small groups has become quite common.

Here’s why:

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Topics: self-funding, healthcare costs, small businesses, stop-loss insurance

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Rollovers, Grace Periods and Run-Outs: Important FSA Terms for Early in the Calendar Year

Jeff Griffin

There are three key FSA-related terms that every company which offers flexible spending accounts to their employees should review around this time of year.

While human resources professionals likely are well-aware of what FSA rollovers, grace periods and run-out periods are, employees frequently don’t know the difference between these (and sometimes don’t know they exist at all).

Rollovers: Letting Employees Use Some Previous Funds This Year

Rollovers are an optional feature that the IRS made available starting in plan year 2013 (plan year 2014 for plans with grace periods). Despite being strictly an optional feature that employers can elect or not elect to offer, rollovers have been widely adopted since they were first made available. Only 8 percent of employers who had FSA plans offered the option early on, but by 2015 it was adopted by 60 percent of employers with plans.

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Topics: FSAs

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The State of the Union Address and What It Means For Employee Benefits

Jeff Griffin

Last week, President Donald Trump delivered the 2019 State of the Union Address (SOTU). The SOTU is an annual message delivered by the president to a joint session of Congress at the beginning of each year.

At this year’s SOTU, President Trump discussed issues that have the potential to impact the employee benefits industry, as well as employers offering healthcare and benefits to their employees. The issues he discussed included pre-existing conditions, lower prescription drug prices, and nationwide paid family leave.

While the SOTU is just a speech, often times packed with lofty aspirations, it does sometimes lead to policy. Here is a recap of what was addressed:

Pre-existing Condition Protection

In a departure from 2018 Department of Justice actions, President Trump announced in the address that people who have pre-existing conditions should receive protections. If the administration holds true to this goal, they will likely find cross-aisle support, as pre-existing condition patient protection was a key campaign issue in the midterm elections.

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Topics: Paid Time Off (PTO), Legislation, Prescription Drugs, Pre-Existing Conditions

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Arizona’s New Mini-COBRA Requirements for Small Businesses (with Sample Notice & Side-by-Side Comparison Table)

Jeff Griffin

At the start of this calendar year, Arizona became the latest state to adopt a mini-COBRA law, which impacts small employers. The new law specifically applies to employer-sponsored medical plans issued or renewed on or after January 1, 2019. (Employers with plans that were issued or renewed prior to this date have a little more time to comply with the law.)

The law requires small employers – those that offer group health plans, including medical, dental and vision - to offer continuation coverage to eligible employees and qualified dependents who experience Qualifying Events that would typically result in a loss of coverage.

These events include such things as loss of employment (for reasons other than gross misconduct), divorce or separation from the covered employee, or death of the covered employee.

Employers impacted by this new legislation are those that have fewer than 20 employees for more than fifty percent of its typical business days during the prior calendar year.

Although the new mini-COBRA continuation coverage requirements are very similar to the Federal COBRA requirements that apply to larger employers, there are some key differences. We invite you to download our side-by-side comparison of COBRA and Arizona’s Mini-COBRA of how these requirements compare with one another.

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Topics: Compliance, COBRA, Arizona Regulations

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Government Shutdown Raises Employee Benefit Questions For Private Sector Employers Too

Jeff Griffin

Staff of private sector employers – those who have immediate family members affected by the government shutdown - are asking employee benefit questions of their employers which are entirely new to them.

Chief among them is the question of if the government furlough is considered a Qualifying Life Event (QLE) for any affected government employee. A QLE would allow the impacted individual to move over to their family’s private sector, or unaffected public sector health plan if the worker is otherwise eligible. This event would also trigger a Special Enrollment Opportunity.

According to benefits compliance experts ThinkHR, employees who choose to quit their jobs during this tumultuous period do, in fact, create a QLE. This would simply be considered a “change in employment status”, which includes:

  • Quitting a job or being laid off
  • Being hired (keeping in mind waiting periods, if applicable)
  • Gaining or losing benefits by moving from part-time to full time employment status (or vice versa)

What’s less clear is if a furloughed employee who doesn’t intend to quit their job can jump to their family member’s health coverage, either permanently, or for a shorter period of time.

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Topics: Spousal Coverage, Dependent Coverage, Qualifying Life Events, Special Enrollment Periods, Special Enrollment Opportunity

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Why Short-Term and Long-Term Disability Insurance Might Be The Second Most Important Employee Benefit You Offer

Jeff Griffin

While dental and vision care are typically the second and third most popular employee benefits after health insurance, employers should look long and hard at short term disability and long term disability insurance as "must haves" in their benefits portfolio.

Why? Well, when someone in the organization misses a considerable amount of work due to an injury or illness, there isn't a business owner we've met who doesn't then struggle with the incredibly difficult decision of how best to resolve the issue. 

Not only is the impacted employee struggling with a loss of income, but the employer is also struggling with compensation decisions regarding this individual during their absence, not to mention compensation investments that might have to be made to fill the position left open in this person's absence. 

Everyone is spared these difficult decisions if disability insurance is in place. That's because disability insurance protects your employees from a disruption in income in the event of an injury or accident. (This should not be confused with Workman's Compensation. While they are similar, the main difference is that Workman's Compensation only covers employees for illnesses or injuries which are work-related.)

So let's examine the trends in long term and short term disability insurance and discuss tactics to improve employee participation. 

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Topics: Employee Benefits, Multi-Generational, Voluntary Benefits, Long-Term Disability, Short-Term Disability

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The Best Time In The Hiring Process to Discuss Your Employee Benefits Program

Jeff Griffin

Employers who excel at talent recruitment have a real edge when it comes to competing for talent in an ever tightening labor market. 

Savvy employers with a best-in-class and/or competitive benefits package strategically use their benefits program as an invaluable tool to seal the deal with candidates they really want to bring on board. Unique, memorable, demographically-relevant, and out-of-the-box benefits can also help an employer stand out amongst the crowd.

While leaning on your benefits program to help with recruiting is always a wise hiring strategy, when in the hiring process you bring it up should be somewhat calculated. Here are a few tips employers and hiring managers might choose to consider when discussing benefits during the hiring process.

Recruiting and Job Posting 
 

For candidates you really want to hire, there's typically nothing wrong with discussing benefits right out of the gate. This assumes, of course, that you are comfortable with each candidate's assessment of you, the employer as the right place for them; interviewing should be a two-way street after all.

That said, in most recruiting situations there typically isn't one specific person or ideal candidate in mind to fill a slot. Instead, most employers recruit to attract as many qualified candidates as possible. In this instance, you'll want to entice candidates with a competitive benefits package in your job posting, but you don't want to be too explicit for two primary reasons.

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Topics: Recruiting

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When Employees Should Take Sick Time

Dr. Christine Maxwell

We all have Cal Ripken-like employees in our offices - the ones who pride themselves on never missing a day of work. They are the ones who come in when the snow drifts are two feet high, when the highway is washed out due to a hundred year flood, or when they are on the cusp of falling over due to a cough and fever that would most likely kill the more feeble in our population.

And while we love that these attendance superstars overcome most of these obstacles, it’s the last one which should be of the most concern when caring for the overall health of your workforce. 

For employers, managing employees’ sick time is a challenge and even struggle. Some employees take sick time when they really shouldn’t, while others don’t take time when they ought to for the good of themselves and their fellow workers. The latter is especially harmful, as one person’s communicable disease can quickly spread to others. A study in the Journal of Occupational and Environmental Medicine found that working sick costs employers across the nation a cumulative $160 billion in lost productivity each year.

The following are some clear guidelines on when employees should and shouldn't take sick time, along with how employers can communicate the guidelines for the benefit of the entire workforce.

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Topics: Education, Employee Communications, Culture, Population Health

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Employee Benefits in 2019: Trends in Health Insurance, Time Off and More

Jeff Griffin

The past year’s tight labor market has made finding new hires more challenging than usual for employers, and it looks like the trend will continue throughout much of 2019. In order to attract and retain qualified talent, employers aren’t merely offering competitive salaries; they’re also revising their benefits packages, which many employees heavily scrutinize when entertaining job offers. As we enter 2019, here are some of the employee benefits trends that will shape overall compensation in the coming year.

Health Insurance: Promoting Services While Mitigating High-Cost Claims 
 

Health insurance remains the most trying employee benefit for employers to manage (and not only because many are required to offer it). Health insurance has always required a balancing act between giving employees valuable coverage and managing company costs.

In 2019, employers are approaching this balancing act by promoting convenient and high-level service while mitigating the costs associated with major claims (the top 1 percent of which use more resources than the bottom 75 percent of policyholders). Employers are accomplishing this via five methods:

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Topics: Paid Time Off (PTO), Education, HSAs, Mental Health

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Nonprofits Get Tax Relief on Certain Employee Fringe Benefits

Jeff Griffin

Earlier this week, the IRS announced a reprieve to nonprofit organizations with regards to taxing fringe benefits. This comes as good news to those nonprofits concerned about the Tax Cuts and Jobs Act of 2017, which President Trump signed into law in December of last year.

Due to overwhelming pressure placed on top Republican leaders from nonprofit organizations, as well as opposition from the Senate, requests were made to the Treasury Department to delay the implementation of the tax until 2019.

While the reprieve is specific to the 2018 tax year; it will remain in place until such time as when Congress changes the law.

Effects of the Reprieve 

The reprieve offers a financial break to nonprofit organizations specific to calculating the cost of their qualified transportation and commuting benefits. This financial break also extends to penalties that would otherwise be assessed in the event of under-calculating these expenses.

What the Law Includes

The new law includes a provision that imposes a 21 percent tax rate on certain fringe benefits for employees of nonprofit organizations, effective January 1, 2018. These benefits, under Internal Revenue Code sections 132(f) include:

  • Qualified transportation and commuting
    • Transit passes
    • Transportation in a commuter highway transportation vehicle between the employee’s home and workplace paid by the employer
  • Qualified parking
  • Onsite athletic facility

According to estimates from the nonpartisan congressional Joint Committee on Taxation, the new law, specific to disallowing transportation deductions, will save some $17.7 billion over a ten-year period, though these figures include both nonprofits and for-profit organizations.  Of course these figures will now have to be adjusted given this reprieve. 

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Topics: Compliance, Education, nonprofits

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Employee Benefit Perks That Make The Holidays Merry

David Rook

Employee Benefit Perks That Make The Holidays Merry


It’s that time of year again: the time when employers ponder ways to express their appreciation to staff for a job well done. 
 
This year-end recognition almost always coincides with holiday festivities. How can you ensure that the holiday perks and year-end recognition you have in mind are the ones that will really resonate with your employees?

Give the Gift of Time

Around the holidays, one of the scarcest commodities anyone has is time. Savvy employers discern that employees highly prize generous holiday leave policies.

Some small, locally-owned industries manage to arrange their production schedules in such a way that they can close their doors between Christmas and New Year’s every year. While juggling the production schedule requires forethought and fine planning skills, companies that manage this perk reap the rewards of high employee morale as the holidays near.

For most companies, however, business processes must continue throughout the holiday season. Larger companies are often unable to make a grand gesture such as closing down for a whole holiday week. The good news is that a little creative thinking often yields positive results.
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Topics: Company Culture

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2019 IRS Limits for Commonly Offered Employee Benefits

Jeff Griffin
The IRS recently finalized adjustments to 2019 limits on various tax-advantaged medical and dependent care spending accounts, retirement plans, and other inflation-adjusted employee benefits such as adoption assistance and qualified transportation benefits.
 
The 2.2 percent increase in the Consumer Price Index (PCI) for the 12 months ending this September was just enough to meet the thresholds required to extend these rate adjustments.
 
Despite some of these updates being issued nearly a month later than normal, these new financial caps still go into effect January 1, 2019. While some of the limits are unchanged, many have increased for 2019, affording employees the opportunity to contribute more money into their Health Spending Accounts (HSAs), Flexible Spending Accounts (FSAs), and retirement plans, just to name a few.
 
In preparation for these 2019 plan year changes, employers should update their benefit plan designs for the new limits, ensure that their plan administration will be consistent with the new 2019 limits, and communicate the new benefit plan limits to their employees. 
 
Here is a convenient set of side-by-side comparison tables outlining the changes:
 
Tax-Advantaged Employee Benefits
HSA & HDHP Contribution Limits
The IRS has increased the 2019 annual HSA contribution limit for self-only HDHP coverage by $50, to $3,500, and by $100, to $7,000, for family HDHP coverage. HSA contributions can be made by the HSA account holder or any other person on their behalf, including an employer or family member.
 
 
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Topics: Compliance, Education, HSAs, Retirement Planning, Savings Plans, QSEHRA, HDHPs, FSAs

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Cyber Monday Slowdown: 4 Ways To Maintain Worker Productivity

David Rook
Long holiday weekends are typically an excellent opportunity for employees to relax and recharge their batteries. While the first day back is admittedly a bit crazy, the backlog of calls and emails eventually subsidies, with one dreaded exception...Cyber Monday. 
 
According to the research firm Robert Haft Technology , nearly a quarter of your workforce will shop online during their work-hours on Cyber Monday. And while 46 percent will browse during their lunch breaks, almost a third of employees will shop all day long.
 

So what can be done about this employee productivity killer? In a nutshell, not much. Resistance is futile, as they say. So here are four ways that you, as an employer, can embrace Cyber Monday in ways designed to minimize workplace disruption and maintain employee productivity.

Sanction Shopping Time
 
Rather than prohibiting or admonishing online shopping throughout the day (it’s going to happen anyway), bring it out from the shadows. In doing so, you might turn this covert experience into something far more social - an activity which can even perhaps foster some group camradery.
 
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Topics: Employee Benefits, Company Culture, Education, Employee Productivity

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Black Friday Revolt Continues; Employers Put Family Time First

David Rook
Black Friday has become an enormous "tent pole event" for both retailers and consumers. The day after Thanksgiving has become synonymous with outrageous deals – but also outrageous lines, all-night camp outs, poorly-staffed stores, and sometimes violent confrontations between shoppers vying to be the first to hit the shelves. 
 
For a long time, Black Friday was seen as simply a good day to get a head start on Christmas shopping and save some money. However, in recent years, store openings have crept earlier and earlier, even into Thanksgiving itself, and viral videos of stampeding shoppers, brawls, and even some deaths have contributed to a growing sense that the infamous “holiday” has gone too far. Add to this the numerous complaints from employees on social media and the rise in popularly of online/mobile shopping,  and one gets the sense that the importance of Black Friday is finally waning.
 
As demonstrated by REI for the fourth consecutive year, retailers who take the brave stance of sticking to normal business hours, can not only engender goodwill from their employees by adhering to tenets of their corporate culture, but also, in certain situations, can endear themselves to loyal customers - a true win / win if ever there was one. This year, not only will REI close their physical locations during Thanksgiving and Black Friday, but they also plan to take it a step further by not processing online orders during this time either. Though REI is one retailer willing to push the limits by completely closing up shop on Thanksgiving and Black Friday, countless other retailers have curtailed the practice of opening their doors Thanksgiving evening. In fact, according to BestBlackFriday.com, a record number of stores will remain closed that day.
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Topics: Employee Benefits, Company Culture, Education

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Millennials vs. Baby Boomers: Managing Across Generations

Jeff Griffin

As new generations enter the workforce, managers must learn how to lead diverse groups with various backgrounds, values, work ethics, expectations and motivations.  

Consider that our current workforce is comprised primarily of three generations: Baby Boomers, Gen-xers and Millennials (not counting the bookend demographic groups of Generation Z and The Silent Generation). Managing these different generational groups requires getting into their mindsets to understand what makes them tick — and what makes them more productive and satisfied at work.

Battle of the Boomers and Millennials

Each generational group in the workplace today has been influenced by a combination of profound societal events, demographic trends and cultural phenomena unique to the time in which they came of age.

Because these differences are most pronounced between the oldest and youngest in our workforce, we’ll focus on baby boomers and millennials — even though Gen-Xers are a unique demographic all to themselves.

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Topics: millennials, Multi-Generational, Employee Retention

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Debunking The Myth: The ACA & Increasing Group Health Insurance Rates

David Rook

Author's note: This post is not intended to defend nor criticize the merits of the Affordable Care Act (a political lightening rod if ever there was one). Rather, this post is merely intended to dispel a few myths as it relates to the ACA's spill-over impact on the group insurance market. 

While its effects on the individual insurance market can be debated (though most agree the ACA did very little to contain healthcare costs but did a terrific job of making healthcare more accessible), it’s a common misconception that the Affordable Care Act (also known as the ACA, or Obamacare) is causing group health insurance rates to dramatically increase. This myth, along with others that play into it, have been perpetuated frequently since the law’s passage in 2010 — especially since the individual and small business health insurance marketplaces opened in 2014.

The truth is health insurance rates were increasing long before Barack Obama ever got close to the White House. According to data from the Kaiser Family Foundation, the average cost of premiums for individual coverage increased about 32.5 percent between 2010 and 2017. But compared to the 8-year period prior (when premiums increased about 56 percent) that amount seems low. For family coverage, the numbers are even worse, showing a 36 percent increase since 2010, compared to 67 percent in the 8 years prior. 

In addition, it would appear the ACA is actually helping to slow our national health expenditures (NHE) as a percentage of GDP. The Centers for Medicare and Medicaid Services (CMS) has been tracking this data since 1960. CMS defines NHE as “health care goods and services, public health activities, government administration, the net cost of health insurance, and investment related to health care.” In other words, NHE is what we collectively spend on healthcare each year between health insurance rates, out-of-pocket expenses, and any health programs we take part in.

Between 2010 and 2016 (the latest year for which data is available), NHE increased from 17.4 percent to 17.9 — a mere half a percent (although one could also argue this could be due in part to effects of the recession). By contrast, in the 7-year period beforehand, NHE increased nearly two percent, going from 15.4 percent of GDP to 17.3. 

In order to figure out how we could actually fix this system, we have to understand the differences between what’s really broken about it and the myths out there. Here are three myths we can easily bust.

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Topics: Affordable Care Act, ACA, PPACA

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Three Ways for Employees & Employers to Save Money on Healthcare

David Rook

Recent news that the rising cost of healthcare in America may actually be slowing is being met with resounding elation by those looking for ways to save money on their medical insurance. For those with high deductible health plans (HDHPs) and other forms of consumer-driven healthcare, this comes as especially welcome news.

If sustained, this tempering of rising medical care costs will hopefully begin to curb an alarming trend, that being dangerous cost-avoidance practices by some covered individuals, which sometimes includes such dangerous practices as skipping medications and postponing necessary medical procedures. (Many have also skipped out on preventative care, despite the fact that most all of it is covered at 100%.)  While in the short-term such actions will indeed bring down healthcare expenses, they are likely to trigger larger problems later on, which cost far more money.

There are much safer and more effective ways to curb healthcare expenses, but it takes a bit of effort and education to capitalize on them. Here are just a few we’ve found. Please feel free to use these money saving strategies with your workforce — and better yet — try them out yourself.

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Topics: Employee Benefits, HSAs, CFO, employers, CHRO, cost management, Consumer Driven Healthcare, FSAs

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How Incorporating Ergonomics in the Workplace Can Save Employers Money

Dr. Christine Maxwell

Hemingway and Jefferson were both "stand-up" fellows—literally and figuratively. These two famous writers preferred to work at stand-up desks because of the positive effects it had on their productivity. And though they were way ahead of their time, the benefits are clearer than ever before.

Long before the word ergonomics became a common term in the American vernacular, science has referenced the correlation between workplace design and human biomechanics and health. Derived from the Greek words ergo (work) and nomos (law), the word ergonomics has become a buzzword among health-conscious thinkers in recent years. Followers of this discipline focus on developing a workplace environment that is generally healthier for all employees.

The Bureau of Labor Statistics reported that in 2015, American workers missed 1,153,490 days due to work-related injuries. Ergonomic improvements have numerous workplace benefits and can be a useful healthcare strategy that can save employers money.

It's no wonder that once implemented businesses often see an increase in productivity, a noticeable change in attitudes, and a decrease in absenteeism. After all, when workers feel more comfortable and notice employers injecting healthy changes into their workday, both morale and productivity increases. This makes it a win-win scenario for everyone involved.

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Topics: employee health, ergonomics

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6 Reasons Every CFO Needs to Engage In Employee Benefits Decisions

Jeff Griffin

As one of the largest line items on the P&L these days, employee benefit discussions in many organizations have transitioned from the breakroom to the boardroom, with increased scrutiny from several in the C-Suite and beyond.

If your organization's finance department isn't already deeply involved in the discussion, it's time for them to engage. 

Going into these meetings with little employee benefits experience can seem overwhelming, but it's important for your finance team to be involved and in alignment with human resourcesThere are several reasons it's worth your while to take a more active role in the process. 

1. Employee benefits are consuming a larger portion of your company's budget

Healthcare is a crucial part of any company’s employee benefits package. In order to recruit and retain the best and brightest employees, your healthcare offerings need to be competitive, yet not excessive. Annual year-over-year increases in the cost of healthcare, no doubt outpacing your revenue and profit growth, have made this extremely challenging. 

As the leader of the finance team, you can't afford to ignore an expense that big, and often times that out-of-control. You need to understand what's driving these increases, be they external factors, internal factors, or both. Understanding what's controllable and what's not can also help bring focus to an already complex conversation. 

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Topics: Employee Benefits, CFO

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10 Pitfalls to Avoid This Open Enrollment Season

David Rook

For many who work in human resources and employee benefits, open enrollment can be a stressful time of year. Focused on meeting tight deadlines and pleasing multiple stakeholders, many HR professionals often repeat sins of the past and fail to make annual, incremental improvements in their open enrollment processes.

Optimizing your open enrollment is critical to ensuring its ongoing success. After all, over time you learn more about how best to communicate with your organization, particularly as the employee benefits space evolves i.e. new benefit products and services, and new technologies.

In the spirit of continuous improvement, whether you're working off of a well-established checklist or with your employee benefits broker, be sure to avoid these common pitfalls during your next open enrollment.  

1. Ending Open Enrollment Outside of Normal Office Hours

Procrastinating employees will inevitably have last minute questions and may experience technology troubles. Make sure your deadline for open enrollment falls during the workweek and during normal office hours when your HR staff is still on duty to help them through those final steps in the process.

2. Ignoring Other Household Decision Makers

Often times your employee is not the only one weighing-in on benefit decisions. Make sure the communication materials and media channels you're using reach other heads of household and key decision makers such as spouses. Consider extending invitations to open enrollment meetings to the entire family.

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Topics: Employee Engagement, HSAs, open enrollment, HDHPs

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How to Make the Most of Your Employee Handbook

Jeff Griffin

Many employers understand that an employee handbook can be an invaluable resource for codifying important information. Despite this, a fair number of small businesses choose to forgo this critical training, compliance and communication tool.

Some view an employee handbook as too time-consuming to prepare. Others just don’t see it as a priority. For companies with a lot of tasks on their plate (and who doesn't fit that bill) an employee handbook just never seems to make it to the top of the to-do list.

Be forewarned, however, that failing to put your company policies in writing could cause headaches down the road. Any time you save now by not documenting and circulating policies and procedures is likely to be spent later on the phone answering the same question over and over, or sitting in a crisis management meeting because someone on staff mishandled an situation.

Not only do employee handbooks ultimately save you time, but a well-crafted handbook could help you avoid litigation, thus providing you with invaluable peace of mind. Whether it’s policies, benefit details, or payroll and time off schedules, your employee handbook should be a go-to resource for your workforce. Here’s how to get the most value out of yours.   

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Topics: Employee Benefits, Communications, Employee Communications, Corporate Communication

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Shopping For A New Employee Benefits Broker: The RFP Process

David Rook

It’s certainly up for debate whether or not an RFP (Request for Proposal) is really the best method of finding a new employee benefits broker for your business. Nevertheless, if you’re planning on issuing an RFP for a new employee benefits advisor, it’s important to do it right. 

After all, a relationship between you and your employee benefits broker can span 10 years or more. Shouldn’t you strive for the best partnership imaginable? The RFP process is a time-consuming one, but when it’s done well, it creates a fruitful relationship with a trusted and highly valued business partner for years (and hopefully decades) to come.

Here’s a complete guide to issuing an RFP for employee benefits — and don’t forget to download our RFP template for additional help with getting started!

Writing an Employee Benefits RFP

First Things First: What is an RFP?

A request for proposal is “a type of bidding solicitation in which a company or organization announces that funding is available for a particular project or program, and companies can place bids for the project's completion.” In the case of employee benefits, a company is saying that they’re interested in hiring an employee benefits broker and that they’re open to new advisors.

In a way, an RFP is a little bit like a job description, stating exactly what the issuing company needs, from resources to reporting to cost-saving initiatives, and will ultimately help them codify the evaluation criteria on which the vendors’ proposals will be assessed. Essentially, the RFP should ensure all parties are on the same page in terms of requirements.

Additionally, RFPs should include background on the issuing organization, such as its lines of business, needs and expectations, as well as a set of specifications that describe the ideal solution.

Why an RFP?

It’s important to ask yourself why you’re issuing an RFP in the first place. Do you have performance issues with your current employee benefits broker? Is it a required diligence obligation? Are you simply canvassing the marketplace to see if there are better options available than your current benefits broker? Or are you looking to hire an employee benefits advisor for the first time?

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Topics: Employee Benefits, employee benefits broker, employers, rfp

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The Role of Social Media In Employee Benefits Communication

David Rook

Today’s workforce spans four different generations and reaching all of them can be a challenge. Employers can no longer solely rely on traditional employee benefits communication materials like email, printed brochures, break room posters, table tents, and payroll stuffers. While those may be effective with certain members of your workforce, younger employees are far more difficult to reach through these traditional forms of communication.

Rather, savvy employers are embracing today’s social media platforms to reach their most elusive workers — millennials and generation Z. Social media was created by millennials and gen Z are digital natives who aren’t likely to remember a time before computers. They spend quite a bit of time online, making social media one of the best avenues to connect with them in a contemporary, timely, and non-intrusive way.

Keep reading to find suggestions on how to integrate social media in your employee benefits communications, and download our free guide on this topic here.

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Topics: Employee Benefits, Employee Communications, employee communication

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Practical Issues to Consider in Expanding Benefits Coverage to Transgender Employees

David Rook

Best-in-class employee benefits evolve with the times and our changing values. We saw marriage equality granted to all people in this country after Obergefell v. Hodges, opening employee benefits to many additional spouses and families. Now, we’re seeing more and more employers (including Fortune 100 and 500 companies) embrace transgender-inclusive health insurance plans as gender identity awareness improves. However, medical professionals have been stressing the importance of transgender health for years.

In 2008, the American Medical Association (AMA) first voiced its concerns for the discrimination of transgender individuals when it published a guidance supporting “public and private health insurance coverage for treatment of gender dysphoria as recommended by the patient's physician.” (This policy was updated in 2016).

In order to truly be an equal opportunity employer, you should have at least one transgender-inclusive health insurance plan in your employee benefits package. It’s not as complicated or expensive as it may sound. In fact, right here in our home state of Arizona, there are quite a few employers already offering such benefits.

Here are some practical issues you should consider when expanding your employee benefits to make sure they include transgender employees and how doing so could help you recruit and retain the workforce of the future — namely, millennials and generation Z, who see inclusivity as an important attribute of prospective employers.

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Topics: Employee Benefits, Affordable Care Act, Company Culture, ACA, Recruiting, Retention, Plan Design, employee culture, Arizona, employers, PPACA, Culture, LGBTQ

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The Digital Divide – How to Communicate with Disconnected Employees

David Rook

Employers oftentimes worry about how to tailor employee communication for those who are digitally disconnected — meaning they don’t have access to email or the internet — but this concern is largely blown out of proportion.

According to Pew Research, only 11 percent of Americans aren’t using the internet. Research also suggests that “non-adoption [of the internet] is correlated to a number of demographic variables, including age, educational attainment, household income and community type.”

As the numbers suggest, internet adoption is picking up steam, leaving fewer and fewer people disconnected every day — especially among older Americans and those with less education. The research center points out that 86 percent of senior citizens didn’t use the internet in the year 2000, but that the current data shows a dramatic increase in older adults’ online activity (only 34 percent don’t use the internet now). Among those who didn’t finish high school, non-adopters dropped a similar amount during the same time period, going from 81 percent to 35 percent.

Regardless, it’s wise for employers who want to ensure no one in the workforce is overlooked to deploy both digital and more traditional methods of employee communication. In addition, because digital access spans multiple device types (computers, smartphones, tablets) and various ways to attain connectivity (home internet, public internet, cellular data), it’s important to take the following into account when connecting to these audiences:

Employee Communication for the Connection-Challenged

Some employees may be connected, but face some challenges in doing so. They aren’t totally cut off from the internet because they have library access or use the web browser on their smartphone, but they’re not particularly internet-savvy either. Here are some suggestions for making sure these employees can read the communications you’re sending:

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Topics: Employee Benefits, Communications, Multi-Generational, Employee Communications, employee communication, Corporate Communication

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Best Practices For Optimizing Online Benefits Enrollment Systems

David Rook

There are countless online employee benefits enrollment systems out there today. While each is designed to make everyone’s lives easier — employees, employers, insurance carriers, payroll providers and benefits advisors alike, some don't quite live up to the hype.

While the initial transition from paper enrollment to any one of these online enrollment systems typically yields tremendous upside from an efficiency, speed and data integrity perspective, it's highly unusual for an enrollment system to be fully optimized for peak performance at first launch.

Tweaking and perfecting the system in the quest to maximize performance and outcomes should be an ongoing activity within your organization. Most agree that the goal of optimizing these systems is to make them as easy and intuitive as possible for your employees to use, while also guiding educated, informed and appropriate employee benefit decisions for your workforce.

Much of what’s considered “best practice” in online benefits enrollment has been adopted from best practices in eCommerce. After all, enrolling in benefits these days isn't that far off from purchasing something off Amazon, comparing cars at AutoTrader, or configuring a laptop at Dell.

While this list is by no means complete, here are some best practices you should consider adopting to optimize the configuration of your online benefits enrollment system for peak performance.

Capitalize on Nudge Theory 

While "nudge theory" won Richard Thaler a Nobel prize in economics, the concept is quite simple. It’s a subtle policy shift that encourages people to make decisions that are in their broad self-interest.

Put into practice, it simply means using "opt-out" as the default option for certain benefit selections. This requires someone to actively deselect an option. Failure to do so results in auto-enrollment in that benefit. A great example of nudging is pre-selecting a 3% contribution into an employee's 401(k) vs. leaving the field blank. This simple change will have a massive impact on 401(k) participation.

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Topics: Employee Benefits, Automation, open enrollment, Strategy, Decision Tools

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Employee Benefits Designed To Improve Employee Retention

David Rook

Maintaining a competitive edge often comes down to retaining a talented workforce. The growing popularity of so-called “portable” employee benefits, such as Health Savings Accounts (HSAs), certainly hasn't made this any easier.

Employers trying to entice employees to remain loyal may want to focus their efforts on providing benefits which are simply too good to surrender. Offering benefits that accrue significant value over time, or improve with tenure, will help keep employees from abandoning that progress for greener pastures, lest they have to start over someplace else.

How the ACA Impacted Employee Retention

Prior to the passage and implementation of the Affordable Care Act (ACA), there was considerably less job mobility for many Americans with pre-existing health conditions. The moment insurance carriers were barred from discriminating based on pre-existing conditions, the need for individuals to stay with a company for insurance reasons essentially vanished. Many employees who were previously stuck in their jobs for fear of losing benefits were now free to explore other opportunities.

Similarly, many budding entrepreneurs set off to start their own businesses while acquiring individual health insurance via the ObamaCare exchange or through other means. One could argue that this new freedom was a benefit to both employers and employees  after all, who really wants an employee who is sticking around just because of benefits? Nevertheless, this new found “employee mobility” has made the search for "sticky" benefits all the more important.

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Topics: Employee Benefits, Employee Retention

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What Makes For A Good Health Insurance Renewal?

Jeff Griffin

Group health insurance renewals, a critical part of the employee benefits planning process, are time consuming and stressful for everyone involved — employers, employee benefits brokers, and insurance carriers alike.

We’ve yet to meet an employer who enjoys hearing about how their rates are likely increasing...yet again. And no employee likes to find out their premiums, deductibles, and copays are going up, let alone that they have to choose a new medical plan and a new set of healthcare providers because you’re changing carriers — again.

As an employer, it’s also hard to know if you’re getting a good deal on your health insurance renewal as the components of pricing are complex and seemingly nebulous. It’s not all cloak and dagger though, and with knowledge comes understanding. Therefore, it’s important to understand what goes into a health insurance renewal so you and your employee benefits advisor can negotiate better rates for your business.

The Three Major Purposes of Annual Health Insurance Renewals 

While the process can be tedious, annual health insurance renewals serve three major purposes:

  • First, they provide employers with the opportunity to switch insurance carriers or health plans, as well as adjust contribution levels, prescription drug formularies, eligibility rules, and coverage decisions (just to name a few of the many plan design options which can be modified).
  • Second, they allow insurance carriers the opportunity to update plan options, rules and regulations, and most importantly, reassess the estimated risk of covering your group for the upcoming year.
  • Third, they allow both insurance carriers and employers to renegotiate pricing for the upcoming year.

Health insurance renewals don’t have to mean a change in carriers — in fact, there’s a lot to be said for sticking with the same providers year-after-year. But that being said, there’s nothing wrong with trying to get a better deal, especially if circumstances have changed and most especially if you can make a fact-based case for your appeals. This is much easier to achieve if you work with an employee benefits broker with underwriters on staff who can negotiate on a peer-to-peer basis with carrier underwriters (more on that later.)

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Topics: Employee Benefits, Cost Containment, CFO, CHRO

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Average Employer Contribution to Health Insurance Premiums

Jeff Griffin

One of the most common questions we receive as an employee benefits broker is how much the average employer contributes to their employees’ health insurance premiums. It’s a tough question because there are a lot of different factors involved, but luckily, there are some excellent resources available to help us source reliable answers.

In addition to our own proprietary client roster, one of our favorite resources is the annual Kaiser Family Foundation (KFF) Health Benefits Survey because it succinctly summarizes data from an accurate (and broad) representation of employers across the country and provides charts and graphs to make the information more easily digestible. This allows us to show our clients trends over long periods of time and perhaps help predict what they can expect for the upcoming year.

Here’s what the 2017 KFF Health Benefits Survey reported for employer contributions to health insurance and how the data compares to the previous benefits year.

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Topics: Employee Benefits, Affordable Care Act, ACA, CFO, CHRO, PPACA

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How to Provide Benefits for a Multigenerational Workforce

Jeff Griffin

Today, many employers are facing an interesting phenomenon companies have never experienced before. There are at least three generations making up the bulk of workforce, with two other generations filling things out at both ends of the age spectrum. Each of these generations has a different set of priorities, which presents unique management and employee benefits challenges for employers. Each of these generations is influenced by the period of time in which they were raised; their work lives are shaped by world events, cultural phenomena and personal experiences.

How is one employer supposed to make three (or even five) generations of people happy? Managing employee benefits across a multigenerational workforce might not be easy, but it’s certainly not impossible.

Defining the Generations

Whether you have 50 employees or 500, chances are you have a mix of generations working for you. So let’s first discuss the various generations before diving into multi-generational benefit design. Here's a breakdown of these five groups.

The Silent Generation

Born between 1928 and 1945, a good portion of this generation grew up (or was born) during the Great Depression and were named such because, at the time, it was believed children were meant to be “seen and not heard.” The older portion might have served toward the end of World War II. People in this generation are at least 72 years old as of 2017. This portion of the workforce is rather small at this point — about 2 percent.

Because this entire generation is above the traditional “retirement age,” most of the people still working in this age bracket are in high level positions, while others are running their own businesses or still working in a family-run company. That said, there are some who work in part-time, hourly and seasonal positions primarily to keep themselves busy and to interact with people.

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Topics: Employee Benefits, millennials, Multi-Generational

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Employee Benefits Issues in Mergers and Acquisitions

Jeff Griffin

When your company is healthy and growing, it’s not uncommon for the subject of a merger or acquisition to come into play. They can be excellent strategic moves to help you gain additional distribution, capital, access to patented processes, or simply broaden your customer base.

But while the CEOs, CFOs, and COOs are working out the details of the sale, your HR department will be dealing with the day-in-day-out human component. They’ll be fielding questions from concerned employees, figuring out how your employee benefits will be affected, and looking for possible solutions.

CHROs have a tough job ahead of them during mergers and acquisitions and we have some experience in assisting employers through the process. Here’s what we’ve learned and how you can apply it to your own employee benefits issues in mergers and acquisitions.

The Role of HR in Mergers and Acquisitions

Mergers and acquisitions are complicated endeavors, involving an incredible amount of work and attention to detail. Because HR departments are the ones who deal with the human component (arguably the most valuable in any company), they’re tasked with some of the most difficult pieces of the puzzle.

After all, a case can be made that human resources is far more complex than most other departments because every person is different. Each employee has different needs, motivations, and goals, which will cause each person to feel differently about the merger or acquisition. Some may feel apprehensive or scared, while others may be excited at the new possibilities.

As such, the failure to reach objectives after a merger or acquisition is oftentimes blamed on the human resources department. Reasons such as “incompatible cultures, [differences in] management styles, poor motivation, loss of key talent, lack of communication, diminished trust and uncertainty of long-term goals” are typically cited as barriers to success.

But if HR-related issues can be blamed for failure, there’s no reason they can’t be praised for the successful merger of two companies or acquisition of another. We’re willing to bet that the objectives behind such business strategies couldn’t be obtained without talented HR professionals easing the transition.

And of course, one of HR’s biggest responsibilities is employee benefits, which is bound to be at the forefront of employees’ minds during either a merger or an acquisition. Every aspect of employee benefits affects employees’ families, from health insurance and paid time off (PTO) to retirement benefits and childcare subsidies.

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Topics: Employee Benefits, CFO, CHRO

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Are Employers Required to Offer Family Health Insurance?

Jeff Griffin

At this point, everyone knows the Affordable Care Act (ACA) requires all employers with 50 or more full-time equivalent (FTE) employees to offer affordable coverage to their workforce. This requirement is called the employer mandate.

What’s less clear for some employers is to whom the coverage must be extended. Do employers have to offer family health insurance coverage? Dependent health insurance? What about coverage for spouses? The answer is pretty straightforward, so let’s dive right in and clear up all that confusion.  

ACA Requirements for Employers

The ACA requires that applicable large employers (ALEs) offer affordable coverage to their full-time employees and their dependents up to age 26. However, the law makes no requirement for spousal coverage, nor does it mandate that employers pay for any portion of the premium for dependents.

So in short — employers are not required to offer family health insurance. That being said, many employers choose to offer coverage for spouses and families, regardless of whether dependents are older or younger than 26 years of age. In addition, most choose to subsidize a portion of the premium as well.

One trend picking up steam in the past decade is to only offer spousal coverage if the spouse isn’t able to obtain health insurance through his or her own employer (or if the spouse doesn’t work).

Another common practice is for an employer to levy an additional surcharge for spouses who can obtain insurance through their own employers, but prefer to be on their spouses’ insurance instead. The reasons for doing so are often wide and varied. Nevertheless, the surcharge is often relatively minimal — perhaps around $100.

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Topics: Employee Benefits, Affordable Care Act, Plan Design, employers

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Workforce Social Media Guidelines On & Off the Clock

David Rook

At this point, nearly every business, regardless of size, has a social media presence — as does nearly every single one of their employees. Like it or not, social media isn’t an option for your company anymore. It’s basically a must-have.

Customers not only expect you to have an easy-to-use website, but they want to see you on social media sites such as Facebook, Twitter, Instagram, Snapchat, and plenty of other platforms you probably wish you didn’t have to think about. Of course, this means you need to develop strong social media guidelines for your employees to follow, while they’re on and off the clock.

Social media creates an obligation on the behalf of your company to have trusted, well-trained, and responsible staff representing your business online. It’s so easy for an employee to misspeak or get baited by an annoying internet troll. Social media also provides ample opportunity for your workforce to talk about your business when they’re off the clock. This can be a good thing, but it can also backfire if people believe your employees are speaking on the behalf of your company, even while on their personal pages.

While social media can be a frustrating venture for any business, it also creates an environment where you can interact on a more personal and immediate level with customers (both current and prospective). It expands the reach of your brand while increasing brand interactions.

Social media is here to stay. Because of this, many companies have developed social media guidelines  — both for staff members who work in the marketing and customer service departments (who will be speaking on the behalf of the company), as well as employees outside of those departments who simply engage in social media on a personal level. Social media guidelines don’t tell employees how to use social media in general, but rather describe how it’s appropriate to use social media when talking for, or about, the company. You can download some excellent sample policies here

Why Social Media Guidelines are Important


It’s safe to assume the vast majority of your employees are on social media. Some will be more active than others, but nearly everyone will have a presence on at least one channel — more than likely, multiple social platforms, with the most popular being Facebook, Twitter, and Instagram for personal use and LinkedIn for professional networking.

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Topics: Compliance, Employee Communications, Corporate Communication, Culture, Social Media

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Employee Benefits Glossary: Insurance Terminology Defined (with downloadable asset!)

Jeff Griffin

Insurance terminology sometimes makes discussions about healthcare feel like we’re all speaking in different languages. The jargon insurance companies use is oftentimes confusing for the average person to understand, only further exacerbated by the legalese in which everything insurance-related is written. It feels like we all need a translator just to figure out what insurance policies cover and what participants will be responsible for.

The truth of the matter is that people understand less about health insurance than they like to believe. A 2016 survey by PolicyGenius found that just 4 percent of those polled could correctly identify four common insurance terms: copayment, copay (some people think they mean something different), deductible, and coinsurance. And while 83 percent of people believed they understood the word “copay,” only 52 percent could actually define it correctly. To make matters worse, only 36 percent of millennials could define any of the four terms properly.

As a member of the human resources team, the responsibility of bridging this knowledge gap and educating your workforce oftentimes falls to you. An educated workforce will make better employee benefit enrollment decisions, and will be less of a burden on your employee benefits hotline.

With that in mind, we’ve put together a glossary of common insurance terminology that you can easily slip into your employee benefits enrollment guide or your employee handbook. While we’ve included 11 of the most common terms here, you can download another 52 by clicking here.  

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Topics: Employee Benefits, Education, Employee Communications, employee communication, CHRO

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4 Best Small Business Health Insurance Options

Jeff Griffin

As much as we hear about large companies and their impact on the economy, small businesses employ nearly half the workforce. According to data from the Small Business Administration, small businesses employed 58.9 million people (or 47.5 percent of the workforce) in 2015, creating 1.9 million net jobs in 2015 alone.

Small businesses have a major impact on the economy and on the welfare of their employees’ lives, but they don’t typically have the resources (cash or otherwise) that larger employers do, limiting their options when it comes to providing health insurance (which is still the most important employee benefit).

Of course, small businesses with fewer than 50 full-time employees aren’t held to the employer mandate — it’s up to each employer to decide if they want to offer health insurance to their employees. However, many small business owners view health insurance as one of the most effective ways to attract and retain the best employees and improve productivity (by keeping everyone healthy).

But when the numbers game counts against them, what options are available to small employers?

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Topics: Employee Benefits, self-funding, CFO, CHRO, cost management, Association Health Plans, MEWA, QSEHRA

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What Baby Boomers Retiring Means for Your Employee Benefits

David Rook

Human resources personnel are used to helping older employees transition into retirement. But now that baby boomers are retiring en masse, it seems to be happening all the time. In fact, as many as 10,000 baby boomers are putting in their retirement papers every single day, and while not all 10,000 will be in your company, you’ll probably be dealing with quite a few.

As all these boomers retire, your employee benefits package may need to undergo some changes and you may experience a shift in the cost of providing medical benefits as well. Here are some of the things you need to keep in mind as the baby boomers on your staff begin to retire.

Employee Benefits and Medicare

As your baby boomer employees near retirement age, some of their spouses might be a step ahead of them. The way employee benefits work with Medicare is sometimes complicated — especially when it comes to HSAs, which may be a major theme of the bulk of questions posed by those looking to retire. If your employees need to learn more about how to navigate Medicare, and if they should drop their spouse from your employer-sponsored coverage, make sure you’re as informed as possible regarding the regulations at hand before advising them.  

A frequently asked question by those turning 65 concerns penalties. People who are still working and enrolled in an employer-sponsored health plan aren’t likely to incur penalties for enrolling in Medicare late. However, it’s common for people turning 65 to enroll in Medicare Part A even if they’re still enrolled in their employer-sponsored program because it’s free (provided that the person has worked and paid into Medicare for at least ten years).

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Topics: Employee Benefits, Multi-Generational, HSA regulations, Retirement Planning, Medicare

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Trump's Plan To Reduce Prescription Drug Prices

Jeff Griffin

So it was with great interest that we took note of last Friday’s White House Rose Garden announcement by President Trump to “bring soaring drug prices back down to earth” by promoting competition among pharmaceutical companies, and giving private entities more tools to negotiate better deals on the behalf of consumers, insurers and employers.

Somewhat surprising in his announcement was his abandonment of some of the more populist proposals which he boasted about during his presidential campaign, including his promise to authorize the Feds to negotiate directly with drug companies in an effort to lower Medicare drug prices and disallowing American consumers from importing low-cost prescription drugs from overseas.

Nevertheless, both Republican and Democrats (as well as all of us here at the JP Griffin Group) welcomed the President’s attention on combating high drug prices. The looming question remains just how the President’s promises to lower drug prices will play out and if the concepts proposed will ever come to pass.

We certainly hope the plan gains traction as both employers and employees alike could sure use a break from escalating drug prices which have now become a primary driver of health-related expenditures.

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Topics: Cost Containment, Legislation, CFO, Pharmacy, Prescription Drugs

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Why Level Funded Health Plans are Increasingly Popular Among Small Businesses

Jeff Griffin

As if there weren’t enough questions surrounding the type of health insurance plans you offer your employees, there’s also the question of how to best fund the program. Fully funded, self-funded, and level funded health plans can be found throughout every industry, but small businesses tend to face more funding challenges with health insurance than their larger counterparts.

While they aren’t required by law to offer healthcare to their employees, many small businesses (as defined by the ACA) nevertheless feel inclined to do so. Some choose to do it simply because they want to take care of their employees, while others do it to strengthen their recruitment and retention strategies. Of course, many employers do it for all three reasons.

Regardless of their intentions, small employers who offer healthcare to their workforce know the cold, hard facts: health insurance is still ranked among the most important factors for potential employees in a compensation package. Job-seekers see how volatile the individual marketplace is and understand that the most reliable and cost-efficient way to obtain healthcare is still through an employer.

Because fully funded health insurance plans tend to be expensive for small businesses, many are turning to level funded health plans, which blend the economic advantages of self-funding with the financial predictability of fully funded plans. That said, level funded plans aren’t without their detractors.

What is a Level Funded Health Plan?

A level funded health plan (also known as a partially self-funded plan) is a type of health insurance plan that combines the cost savings and customization of self-funding with the financial safety and predictability of fully funded plans. Employers still contract with insurance companies, but agree to take on more of the financial risk. 

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Topics: Cost Containment, self-funding, CFO, Funding

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Alternative Health Plan Options For Small Employers: MEWAs and AHPs

Jeff Griffin

Employers have been struggling to find the best way to provide affordable health benefits to their workers for many years now. One promising option, especially for those with smaller workforces, is to offer insurance through multiple employer welfare arrangements (MEWAs) and association health plans (AHPs).

The idea behind MEWAs is to bundle small groups into a larger community, thereby spreading risk over a larger and more diverse pool of covered individuals. It’s the same principle large employers benefit from by way of lower insurance premiums.  

If your small business is looking for cheaper healthcare options, MEWAs and association health plans may be good options for you to investigate.

What is a MEWA?

MEWA stands for multiple employer welfare arrangement, but is also sometimes referred to as a multiple employer trust (MET). MEWAs allow small employers to essentially team up to create a larger pool of employees to capitalize on the economies of scale that larger employers enjoy. This could mean as few as two employers in the group, or as many as deemed necessary to form a large enough employee pool.

Each employer gets a say in plan design, as well as plan offerings. If one employer has an older population who prefers more traditional plans, they can request such for their workforce. If another employer has a younger workforce for whom high deductible health plans would be more appealing, they could request more consumer-driven healthcare options for their employees. With these groups banded together, the premium costs should be lower than if each employer tried to get insurance on their own.

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Topics: Employee Benefits, Compliance, Cost Containment, ACA, Legislation, Association Health Plans, MEWA

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How Employee Benefits Work When An Employee Qualifies For Medicare

Jeff Griffin

Around 10,000 baby boomers turn 65 every single day, which means 10,000 more people become eligible for Medicare. If your human resources department hasn’t yet been inundated with questions from your older employees about Medicare eligibility, they will at some point — and soon.

After all, many boomers are choosing to work a bit longer than the standard retirement age of 65 for a variety of reasons — some are still physically able to work, so they’re taking advantage of it, others are trying to save more for retirement (because so many people haven’t saved nearly enough, if anything), and others just aren’t ready to give up their day jobs yet.

It’s possible that some of your employees have deferred Medicare eligibility because they haven’t actually retired yet, but some people who are still employed find it’s cheaper to take the leap into Medicare (and all its parts) than to stay on their employer-sponsored health plan (though many choose to enroll in both). That said, it’s not quite that cut and dry when it comes to those enrolled in health savings accounts (HSAs) through high deductible health plans (HDHPs).

Here are the things that need to be considered when an employee or covered spouse turns 65:

Medicare Part A

With the exception of those employees actively contributing to an HSA, there’s really no reason for them not to enroll in Part A, which covers hospitalization, home health care, care at nursing homes, and hospice care. As long as employees have worked and paid Medicare taxes during a minimum 10-year period of time (the period of time deemed long enough by the government), Medicare Part A comes premium-free (however, it does come with coinsurance). The situation gets a bit more complicated when employees who are ready to enroll in Medicare are also contributing to an HSA.

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Topics: Employee Benefits, HSAs, HSA regulations, Retirement Planning, Medicare

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5 TED Talks on Decision-Making and What They Mean for Employers

David Rook

Editor's Note: This post is a follow-up to one of our most popular blog posts, "3 Great TED Talks in The Era of Consumer-Driven Healthcare (CDHC)". This post features new Ted Talks for fans of our past article to enjoy.

When it comes to the decisions we make, it can sometimes feel like we are strangers in a strange land. Our motivations are often a mystery to us. But researchers in the world of behavioral economics are able to give us some insight into what informs our decision-making and why it often defies logic.

Over the years, there have been some incredibly useful TED Talks that can help us better understand the human mind and the motivations that drive our decisions. As an employer who must consider the decision-making process of your employees, you too can gain some important insights that can help guide you in creating more effective employee benefits packages.

Here are five TED Talks which we consider to be some of the very best on this subject:

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Topics: Employee Benefits, Behavioral Psychology, Consumer Driven Healthcare, Decision Tools

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What Is Self-Funded Insurance And Is It Right For My Small Business?

Jeff Griffin

Everyone is looking for ways to save money on their healthcare costs — especially employers, who are shouldering a large portion of the burden when it comes to insurance premiums. If you’re looking into self-funded insurance options, you’re certainly not alone. Self-funding is surging in popularity among companies of all sizes, including those with as few as 50 employees.

Employers are drawn to self-funding because of the promise it holds to curtail costs, the freedom it provides to customize plans, and the desire to be unburdened by strict regulation. Regardless of whether or not you choose to move to a self-funded insurance option, it’s worth exploring this funding alternative so you can make the right decision for your business.

What is Self-Funded Insurance?

Self-funded health insurance is a form of employer-sponsored healthcare that doesn’t use traditional insurance carriers as a conduit for medical care. Instead, premiums are paid to the employer, which the company uses to pay for medical claims. Self-funding has traditionally been found in larger businessestypically 1,000 employees or more, because they’re more likely to have larger reserves and cash flow to absorb a bad claim year than a small business.

The financial upside of self-funding is that employers get to keep any premiums which aren’t spent on claims. In a fully-funded environment, those savings are retained by the insurance company as profit.

The downside is that you’re opening yourself up to greater degrees of expense variability. In a low claims year, you’ll save money — but in a high claims year, you'll have to be prepared to absorb any overruns in healthcare expenses. Regardless, in our opinion, employee benefit expenditures should always be looked at over a multi-year time horizon. 

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Topics: Employee Benefits, Cost Containment, Administration, self-funding, CFO, Funding

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FMLA Guidelines for Employers: Rules and Regulations

Jeff Griffin

At some point or another, every human resources employee helps to facilitate a leave of absence under the Family Medical Leave Act (FMLA). HR personnel can probably recite FMLA guidelines and regulations in their sleep, but the average employee is pretty much out of touch with what the law entitles them to, and quite often they don't realize what’s actually required of their employers.

FMLA rules are designed to protect both the employer and the employee. From an employee’s perspective, they’re able to take necessary medical leave without fear of losing their job. For employers, it helps them work toward the goal of true, equal opportunity employment for both men and women.

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Topics: Employee Benefits, Compliance, Company Culture, Paid Time Off (PTO)

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HRA vs. HSA: Which is Better?

Jeff Griffin

Let’s face it, healthcare has become a major expense for everyone in this country. To help offset a portion of this costly burden for employees, employers typically offer two very popular tax-advantaged savings accounts: HRAs and HSAs. But what’s the difference between these two healthcare savings plans, what are the legal distinctions, and which is better for your employees and your company?

Making an informed decision about these tax-advantaged reimbursement plans can help you maximize the benefits for both your employees and your company.

(For a side-by-side comparison of these plans, including comparisons to FSAs and QSEHRA tax-advantaged accounts, click here to download our four page guide.)

Defining HRAs and HSAs

Not to be confused with a flexible spending account (FSA), an HSA, or health savings account, is a savings account specifically linked to a qualified high deductible health plan (HDHP); it’s meant to help offset the higher out-of-pocket expenses that potentially come with plans of this design.

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Topics: Cost Containment, HSAs, HRAs, CFO, Consumer Driven Healthcare, High Deductible Health Plans

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The Glassdoor Effect on Company Reputation

David Rook

Every business owner is concerned about their company’s reputation. It not only affects their ability to attract customers, but also the talent they’re able to recruit. And these days, the internet is providing a much louder voice to a much wider audience, making business reputation management both more difficult and more complicated.

Ideally, you want current and former employees to leave shining endorsements of your company and all it has to offer, but the reality is that not everyone will do so. Whether your role in a company is one of ownership, leadership, marketing, or human resources, part of your job is to engage in business reputation management and luckily, the very same internet making the process more difficult has managed to provide some useful tools to help you out.  

The Role the Internet Plays in Company Reputation

One of the most positive things the internet has bestowed upon us is the ability to be more transparent. We don’t buy anything without researching it and reading every review we can find, so why would job-seeking be any different? People can read the company’s website, but let’s face it: what they really want is the inside scoop. They want the dirt. They want to know why employees leave, what they’re upset about, what they wish they could change, and how good the employee benefits really are.

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Topics: Employee Benefits, Culture, Reputation Management, Social Media

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This Past Open Enrollment Season’s Most Frequently Asked Questions

David Rook

If you’re like most HR departments around the country, you’re on the tail end of taking a bit of a breather in Q1, seemingly having just completed yet another fall open enrollment.

Our benefit hotline specialists fielded thousands of calls in Q4 of last year. We thought it might be helpful if we recapped some of the more popular questions and answers, some of which change from year-to-year while others are perennial favorites.

As you might expect, this year we fielded a considerable number of questions about High Deductible Health Plans (HDHPs) and Health Savings Accounts (HSAs). We also took a considerable number of calls on Medicare, Limited Purpose FSAs and other hot topics.

Distributing these FAQs to your workforce or repurposing them in next year’s open enrollment communications and employee benefits guides should go a long way to helping reduce call volume into your HR department.

FREE GUIDE: The Top 55 Open Enrollment FAQs

Listed below are the first 15 on our list. You can access 55 more by clicking here to receive our downloadable guide.

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Topics: Employee Benefits, Communications, Employee Communications, Administration, Account Management

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What is Stop Loss Insurance?

Jeff Griffin

More and more companies are choosing to forego the traditional method of funding health insurance and are instead opting for a self-funded insurance program. 

For many companies, this is a great way to reduce expenses because the employer gets to drop any collected but unspent premiums to the bottom line. (In a fully-funded scenario that profit would go straight to the insurance company.) That said, self-funding is also a gamble, since an employer can also experience a plan year in which medical claims are higher than collected premiums.

This is where stop loss insurance comes into play.

What is Stop Loss Insurance?

Stop loss insurance is essentially insurance for an employer’s self-funded insurance plan (the technical term is Reinsurance or Excess Insurance). It caps the amount an employer would be responsible for paying in the event of a catastrophic claim, or series of catastrophic claims.

Stop loss caps come in many shapes and sizes and are typically driven by the risk tolerance of the company putting them in place. Stop loss insurance can prevent you from ending up in a number of financially dangerous situations because of employee illness or injury, including:

  • Decimating your budget (or your emergency reserves) for the year out of a need to cover employee healthcare costs.
  • Being unable to pay employee healthcare costs, then finding yourself being sued as a result.
  • Losing great employees due to the fact that you're no longer providing the coverage they expected (and used to receive) from their employer.
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Topics: Employee Benefits, Plan Design, self-funding, CHRO, Strategy, Risk Management

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5 Ways to Make Pregnancy (and the Return to Work) Easier for Working Moms

David Rook

Even though the majority of the working population in America are parents, employers seem to be largely in the dark about how to cater benefits packages to people who are raising kids, especially working moms. Thanks to the openness of the internet and highly successful working moms (like Sheryl Sandberg of Facebook) talking about their experiences, a whole new avenue of conversation has started about making the workplace more family-friendlyThe law provides a starting point, but there are little things (even free things) you can do to help make pregnancy and the return to work easier for working moms. 

First, a disclosure before I go on - I had a lot of help from my wife, a working mom of two children, when writing this particular article. She had a lot of thoughts about what she wished she would have had access to when our children were young and what employers could do now to make the return to work easier. With that out of the way, let's continue...

What’s Required of Employers by Law

Employers with 50 or more full-time equivalents are required to allow men and women to take up to 12 weeks of unpaid leave each year under the Family Medical Leave Act (FMLA). Most employers will allow their employees to use vacation or sick time during their leave so that part of the weeks are paid. Some even offer partially paid leave.

One of the provisions in the Affordable Care Act includes employer requirements for working moms who are still nursing. This stems from the scientific belief that breast milk, for the first year, is what’s best for babies, as well as the reality of breastfeeding — which is that it’s time consuming. Women are more likely to give up on breastfeeding if they don’t feel their employer is supportive of providing work breaks for pumping.

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Topics: Employee Benefits, Affordable Care Act, Compliance, Company Culture, Flexible Schedules

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7 Simple Ways to Boost Morale at Work

Jeff Griffin

Employee morale can ebb and flow in an office environment. Sometimes dips in morale have nothing to do with actual work — it could mean people are struggling with personal issues and it’s seeping into their professional life. The trouble is, emotions are contagious. We start mimicking each others faces when we’re just hours old and it doesn’t stop in adulthood. At work, positive feelings can spread throughout your staff, just like negative ones — and both can spread through your work and impact morale.

If you notice that multiple employees are displaying negative behaviors (eye-rolling, sarcastic comments, reluctance to get work done, or coming in late), it may be time to boost morale at work. Boosting employee morale doesn’t have to involve a series of complicated incentives. Most of the time, it’s about providing some outwardly noticeable benefits that your workforce enjoys — the kinds of things they’d tell their family and friends about when boasting about the place they work.

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Topics: Employee Benefits, Employee Engagement, millennials, Employee Retention, generation z, employee culture, Giving Back

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How to Create an Employee Benefits Package for Generation Z

Jeff Griffin

With baby boomers starting to retire, millennials have become the largest portion of today’s workforce. For years now, employers have been asking themselves how they can attract and retain this elusive generation — crafting tailored employee benefits packages — and just when they think they’ve got the hang of it, Generation Z pops up.

Gen Z is also known as the post-millennials, the digital generation, and the iGeneration, but regardless of what you call them, they’re beginning to enter the workforce. Though they may be dreading the prospect, it’s already time for HR Directors to start thinking about what kind of employee benefits package will recruit a whole new generation.

Who are Generation Z?

The boomer generation is the only one with agreed upon dates recognized by the census bureau (1946 through 1964), but the media has spent plenty of time defining (and debating) the others. For the most part, people agree that Gen Z begins sometime between 1997 and 2001.

Some make the case for defining this generation as starting on September 11, 2001, in recognition of the historical event on that day which changed every facet of American life, including the way we raise our children. Without a doubt, Gen Z is being raised with an entirely different perspective on life than those who came before them.

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Topics: Employee Benefits, Recruiting, Retention, generation z

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What is a 529 Plan? (And Should You Offer One?)

David Rook

College tuition has been steadily increasing for the past couple decades. While many colleges are trying to increase endowments and offer more scholarships for high-achieving students, other options exist for students to avoid debt. A 529 plan is one of the best tools students have to do just that.

In fact, the new tax law passed by Congress, as well as the recently introduced bi-partisan Boost Saving for College Act, both bring about a few changes to 529s worth checking out (read below). 

Just consider that in 2017, the average cost of a four-year undergraduate degree at a public college for in-state residents was nearly $57,000 for tuition, fees, and room and board — of course, that’s assuming the student graduates in four years. Many degrees are stretched to four and a half or five years if internships or cooperative education programs (co-ops) are involved.

Families who can afford it have been saving for college for a long time, and thanks to 529 plans, many are able to do so with tax advantages. Some employers have even started to offer them to employees as a way to incentivize them to plan ahead for college savings. And thankfully, some state governments (like Arizona) have begun to offer extra state tax incentives, as well.

What is a 529 Plan?

Congress developed 529 plans in 1996 as a way to “make it easier to save for college and other post-secondary training for a designated beneficiary, such as a child or grandchild.” While not-so-cleverly nicknamed after the section of the Internal Revenue code that discusses them, 529 plans are legally called “qualified tuition plans.”

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Topics: Employee Benefits, Recruiting, Arizona, Voluntary Benefits, Ancillary Benefits, Worksite Benefits, Culture

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Advice To Give When Employees Need Help Paying Medical Bills

David Rook

When household budgets are already tight, the last thing your employees need is to be overburdened by unplanned and expensive medical bills. Even if they have a persistent cough that won't go away, an injury that just won't heal on its own, or a medical concern they know will eventually land them in the hospital, they may be less likely to see a doctor because they can’t afford to pay another bill.

Unfortunately, health problems often pop up without warning, which may leave some of your employees scrambling to pay the bill — and most likely, at the worst possible time. While most people find this subject embarrassing and would rather keep these matters private, you may have a few employees who confide in you, and seek your advice when it comes to needing help paying medical bills. It goes a long way when you point out to them that they have several outlets to explore before all hope seems to be lost.

Here are some suggestions you can put in your employee benefits guide or send to inquiring employees:

1. Don't Ignore the Bill

This is a really important first step: When you get the bill, don't ignore it. Most companies will bill you again after 30 days, again after 60 days, and then probably once more after 90 days. If you’ve still neglected to pay the bill, you may be sent to collections (the laws can vary, depending on many factors, including the type of medical debt), which will result in agents calling you to demand repayment, negatively impacting your credit history (and therefore, your credit rating).

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Topics: Employee Communications, employee communication, employers

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Why Workplace Harassment Training is So Important

Jeff Griffin

Most employers in America have some kind of workplace harassment training in place. The majority of the time, it’s hokey, outdated videos full of unrealistic scenarios that completely miss the nuances of personal interaction, followed by a series of questions with very obvious answers. Pretty much anyone could correctly answer those questions without actually paying attention to the videos. We all know the “right” answers because they’re so obvious.

The recent sexual harassment allegations in the news have left many business owners and HR departments wondering what they can do to improve sexual harassment training in their companies, while enduring push back from staff who are dreading yet another terrible seminar.

It’s important for every company to have effective workplace harassment training and subsequent guidelines for how to handle accusations, as not doing so can leave you vulnerable to lawsuits. But not having proper training and procedures can also create a breeding ground for workplace harassment, giving rise to employees feeling unsafe at work, which doesn’t create the type of environment people enjoy working in — and it’s definitely not the kind of place that recruits and retains the best talent.

Workplace Harassment in the News

Sexual harassment has been prevalent in the news lately, as more and more women (and men) are coming forward about their experiences with workplace harassment. Discussions of harassment and assault have been picking up momentum since the summer of 2016, when 24 women made assault or harassment allegations against then-presidential candidate Donald Trump.

Since then, multiple men have been accused, including former Fox News CEO Roger Ailes, former Fox News host Bill O’Reilly, filmmaker Morgan Spurlock, celebrity chef Mario Batali, Metropolitan Opera conductor James Levine, former host and creator of the radio show "A Prairie Home Companion" Garrison Keillor, former Today Show anchor Matt Lauer, journalist Charlie Rose, hip hop producer Russell Simmons, former Minnesota Senator Al Franken, actor Kevin Spacey, comedian Louis C.K., defeated Alabama Senate candidate Roy Moore, and of course, movie mogul Harvey Weinstein. The list goes on, and on, and on.

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Topics: Compliance, Company Culture, Employee Engagement, Culture, Training

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