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4 Important Things Employers Should Know About Generation Z

David Rook

Hot on the heels of Millennials, the new wave of talent is known as "Generation Z". Born in a globally accessible society, from 1993 onward, this generation has never seen the world without the internet. Among the 2 billion worldwide, 60 million nationally have grown up technologically savvy.  Though the majority of them are now either in high school or attending universities, there are some that are beginning to enter the workforce.

Just like previous generations, Generation Z will also have distinguished characteristics for which employers will need to prepare. So what exactly should employers expect from the next generation of the workforce? Here are the most overarching features of Gen Z that HR professionals should know about:

1. They prefer digital communication and a steady stream of information.

Gen Z are visual learners and have grown up with an iPad or a smartphone in their hands. Digital communication has been their way of life, and workplaces where communication is hushed may be unfavorable to them. They are socially responsible and connected with their peers around the world via social media; their communication is often done on social networks or through text messages, not email. Organizations need to shift from the traditional ways of communication, such as memos and emails, to accommodate the Gen Z workforce.

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Topics: Employee Engagement, segmentation, generation z, employee culture

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Flexible Schedules: Tap This Employee Benefit to Attract Top Talent

David Rook

A recent survey found that Millennials of both genders are more likely to accept a job that offers a flexible schedule. Why is a flexible schedule so important? Entrepreneur magazine reported 74 percent of employees want it for better work-life balance. Other reasons included health and exercise, time savings, reduced commute stress, costsavings, and more time to travel or spend with family.

To date, millennials already make up one in three American workers, and are expected to become the largest living generation in the not-so-distant future. Offering benefits that attract top talent from this demographic is critical to a company's future growth and success. Can you balance a productive workforce, while giving employees the schedules they want? It's worth examining why and how some companies are making flexible schedules work in their company culture.

Why?

Many employers fear that flexible schedules give employees too many opportunities to slack off. In fact, the opposite is true. Study after study shows that flexible schedules contribute to increased productivity, a happier workforce, and better recruiting leverage. Reporting on Yahoo's decision to ban working at home, the Washington Post commented, "Such a policy could very well hurt Yahoo’s chances at recruiting the most talented young developers, engineers, and executive talent." Consider the highlights from just two studies:

  • Fewer distractions equals increased productivity. Sixty-one percent of employees report being less distracted by office politics. Another 59 percent say they experience fewer distractions from their colleagues, 56 percent say they have less general distractions.
  • Flexible scheduling is a huge recruitment tool. Researchers reported that 82 percent of workers say they would be more loyal to their employer simply because of flexible schedules. Thirty-nine percent would even turn down a promotion, not take a job, or quit a job because of not having flexible scheduling options.
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Topics: Employee Benefits, Flexible Schedules, employee wellness

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17 Unique Employee Perks from High-Flying Companies

David Rook

If you think your employees only care about salary, think again. You should never underestimate the power of employee perks when it comes to gauging employee satisfaction. In fact, a survey from Glassdoor found that 80 percent of people would rather have new benefits or perks than a pay raise.

So what kind of perks are we talking about? We don't just mean two-week vacations and employee discounts — companies need to go above and beyond to keep their employees engaged and loyal.

Of course, we've all heard of more and more companies offering perks that would have been unthinkable in the working world of yesteryear, like unlimited vacation or free lunches. However, some companies on the cutting-edge are thinking outside of the box to offer unique and unusual perks to their employees to keep them engaged and happy.

Here are some examples of unique employee perks from high-flying companies:

1. Free overnight breast-milk shipping for new moms on business trips at Zillow.

2. Free egg freezing and fertility assistance for Spotify employees.

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Topics: Company Culture, Innovation, Recruiting

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Employee Benefits Considerations For The Hospitality Industry

David Rook

Hospitality managers know they are in a highly competitive sector. After all, with the touch of a few keystrokes, potential customers will decide to either visit a property or choose another. How can companies in this industry maintain a competitive edge?

Hotel news site 4hoteliers.com lists “achieve operational excellence” as one of four keys to a competitive hospitality strategy. They go on to explain, “Satisfactory service is not good enough with today’s fickle consumer; great service is now required, so providing ‘unanticipated’ or ‘wow’ service is a must".

With that said, no other industry relies more heavily on its staff to set it apart from other competitors. And no other factor contributes to employee satisfaction more than an effective benefits package. In fact, 76 percent of employees say they’d be at least somewhat likely to accept a job with a more robust benefits package, but lower compensation. So how can your firm craft a benefits package that attracts top talent and retains it?

Consider these three tips:

(Editors Note - this blog post is an excerpt from our recently published white paper on the same topic. You can download a FREE copy of that white paper simply by clicking here.)

1. Research and Benchmark

Designing a great benefits package requires effort and digging. It's important to research industry best practices and survey your own employees. Create a strategy for departing employees that asks why they are leaving and coaxes the real, underlying reasons.

A 2014 statistical survey of hotel employees found that only 4.4 percent of hotel hourly employees stayed with their employers for ten years or more. Find out why your employees are leaving, and work to combat those reasons. Additionally, benchmark benefits packages by researching your direct competitors, as well as other companies outside your industry yet in the same region.

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Topics: Employee Benefits, hospitality industry

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Trying to Find the Right Benefits Broker? Ask These 6 Questions

Jeff Griffin


Health insurance is the #1 employee benefit. According to the
US Department of Labor, health insurance makes up the largest share of non-cash benefits received by private industry workers. Fast Company lists health insurance as #1 on its list of "Top 5 Employee Benefits".

Adding value through an employee health plan might just be the competitive edge your company needs to attract and retain top talent. A benefits broker who understands your company, industry, workforce demographics, AND geographic region can help do just that.

Here's how:

Healthcare: A Love/Hate Relationship

While healthcare is indeed a critical benefit, it's also a critical area of concern. A recent survey from Reuters found that healthcare is the top concern in the upcoming election, with 62 percent from both parties saying they want to know what their candidate plans to do about rising healthcare costs.

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Topics: Employee Benefits

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Bringing Health Care to Underprivileged Youth

David Rook

As an employee benefits broker, we immerse ourselves in health care issues every day. After all, it’s part of our mission to ensure our clients’ employees and their dependents get access to outstanding health care resources. 

Yet our reach in this regard only extends so far. For the unemployed and under-employed, employer-sponsored health care simply isn’t an option. And for some, not even the marketplace exchanges and other government-provided relief programs make their way to the youth of this country. 

That’s why, as long time supporters of underprivileged children’s charities, it gives us great pride to lend our support to The Hope Association and their Run for Hope initiative. Their mission is to build and operate two mobile health clinics to serve underprivileged children in the Washington, DC and Los Angeles metro areas, with possible expansion to other cities thereafter. 

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Topics: Preventative Care, Innovation, Disruption

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Stay Compliant: Notices to Include in Your Annual Employee Benefits Open Enrollment Materials

David Rook

Whenever an employer offers a group health plan, it's imperative to properly administer all of the health plan notices required under the DOL, PPACA, ERISA, COBRA and HIPAA. Failure to comply with these directives can lead to costly penalties.

So when it comes to your employee benefits communications this open enrollment season, how confident are you in providing your employees (and their dependents) with all of these legally-required notices in the time and manner in which the law specifies?

Savvy employers can generally minimize both the administrative burden and cost of sending these notices by simply including them with the health plan enrollment materials they distribute each year. Although yearly distribution is not required for most federally mandated health plan notices, employers should consider including some of them with enrollment materials anyway. Doing so may cure any previous failure to give the notice, and it demonstrates an employer’s good faith effort to apprise plan participants of their rights.

Here is a rundown of the notices you might wish to include in your open enrollment communication efforts. Note that these notices, in general, apply to all types of group health plans, including both fully-insured and self-funded group health insurance plans. That said, some of the requirements vary by the type of health plan offered as well as the size of your company.

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Topics: Employee Benefits, Communications, Compliance

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The Birth of Labor Day (Pun Intended)

David Rook

The Birth of Labor Day

As experts in the field of employee benefits, it seems only fitting that we share with the curious the origins of Labor Day, most especially as we enter this holiday weekend. Labor Day is, after all, a celebration of the American labor movement and is dedicated to the social and economic achievements of workers.

We have President Grover Cleveland to thank for the getting the first Monday of September as a holiday every year. Several factions lobbied for the holiday to be on May 1st, to link up with International Worker’s Day, which is celebrated in over 80 countries worldwide. But for President Cleveland, May 1st was too close to the date of Chicago’s Haymarket Massacre, which occurred on May 4th, 1886.

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Topics: Paid Time Off (PTO), Education

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More Companies Are Welcoming Pets at Work (& Insuring Them Too)

David Rook

Having a "pets at work" policy is a simple program to implement that can also boost employee morale. Allowing pets in the workplace works particularly well when your employees are passionate about their pets. It's a low-cost perk for human resources to implement, with the added benefit that it can actually improve employee retention.

As reported in Fortune Magazine recently, having Spot as your coworker is quickly replacing foosball in popularity among Millennials: "In a recent survey by social meeting site Skout, more than half of all employees (51%), and 58% of those under age 30, said that dogs in the office make a company 'a cool place to work' — three times the number who said the same about ping pong or foosball tables."

Why Not Make Your Office Pet-Friendly?

People love their pets as a source of inspiration and comfort, but the bond that develops between a pet and an owner gets disrupted every work week for a good portion of the day. Being able to spend time with pets for only brief periods during the early morning or at night can be stressful for both the pet and the owner. That's why having them in the office can help ease separation anxiety for pets, while improving workplace morale for the owner.

Having pets around really seems to bring a more relaxed energy to the atmosphere of the office. Dogs and cats make things more enjoyable for people in all sorts of settings, and offices are no exception. There are also some people who don't have pets but love to be around them. Therefore, this policy can even be a perk for those you never thought of as animal lovers.

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Topics: Employee Benefits, Company Culture, Innovation

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Employee Benefits to Recruit and Retain a Native American Workforce

David Rook

Do a Google search for recruitment and retention strategies for the Native American workforce, and you'll quickly find your research comes up short. Making up less than two percent of the workforce, this overlooked demographic suffers from unemployment rates double that of national averages.

According to U.S. News and World Report, their labor force participation rate is 61.6 percent, the lowest for all race groups. However, the reality is that Native Americans not only provide a larger workforce pool in the areas where populations are concentrated, but they bring a unique diversity unparalleled by any other group.

Many have learned to balance their tribal world with American culture. Those seeking higher education are often first in their family to do so, displaying a determination and work ethnic that would be an asset to any organization.

How can you successfully recruit and retain top Native American candidates? Below are three important employee benefit considerations for the Native American workforce.

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Topics: segmentation, Recruiting, Retention, Multi-Cultural

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